11 of 11 ITIL Jobs in North Yorkshire

data center or REIT industry is preferred. Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework. Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts. Analytical Skills: Exceptional critical thinking and structured problem-solving ...

Ubuntu) exposure and automation experience beneficial Strong awareness of cyber security best practices Desirable Vendor certifications (Microsoft, Cisco, VMware, Juniper) PowerShell or scripting experience ITIL v4 This is an excellent opportunity to work in a global, business-critical environment with exposure to enterprise-scale infrastructure and long-term development. ...

documentation and functional design capability. Working knowledge of ALM and DevOps. Desirable Extras Experience with Azure services, Power BI, or Customer Insights. Knowledge of ITIL and service management processes. Exposure to Copilot, AI features, or sentiment analysis. Relevant Microsoft certifications (D365 Customer Service, Power Platform). What's on Offer ...

with data analysis and reporting tools (e.g., Excel, Power BI, Tableau). Knowledge of project management methodologies (Agile, Waterfall) is a plus. Certification in ITIL, PMP, or similar credentials. Evidence of continuous professional development Manufacturing or services industry experience. Experience of ClickLearn What we can offer you: Enhanced maternity, paternity ...

Excellent customer service skills Ability to work under pressure Creative problem solving Integrity Technical certifications (desirable but not essential) Cisco CCNA SIP School SSCA ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based ...

Excellent customer service skills Ability to work under pressure Creative problem solving Integrity Technical certifications (desirable but not essential) Cisco CCNA SIP School SSCA ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based ...

services, TypeScript UIs, or Oracle/VBCS integrations. Understanding of integration patterns (REST/JSON, messaging), data modelling, and performance considerations. Working knowledge of ITIL processes and the SDLC/Jira ways of working. Clear communication, stakeholder management, and problem-solving skills; able to deliver with minimal direction. ...

Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you’re ready to step into ...

dynamic organisation delivering reliable IT services to our internal teams and clients. We use HaloITSM as our primary helpdesk and ITSM platform – an intuitive, ITIL-aligned tool that empowers fast incident management, SLA tracking, and efficient service delivery. We're looking for a motivated First Line Support Technician to join … clear, detailed handover notes and documentation. User Onboarding/Offboarding: Support new starter setups, equipment provisioning, access requests, and leaver processes. Process Adherence: Follow ITIL best practices for incident and request management, contribute to the knowledge base, and help identify recurring issues for proactive resolution. Required Skills & Qualifications Education/ ...

Title: F ield Service Engineer (2nd Line/ITIL Modern Service Desk) Location: HQ Harrogate & client sites across Yorkshire (Hybrid) Salary: £30,000 - £37,000 Requirements: Microsoft AZ-700 & ITIL Certification (Mandatory) Role Overview Are you a technical problem-solver who thrives on the variety of field-based work … Line Field Engineer who values user experience as much as technical resolution. Unlike traditional reactive roles, you will be a proactive partner, utilizing ITIL 4 principles to not only fix hardware and software but to identify trends build security awareness. Key Responsibilities On-Site Technical Support: Provide high-level ...

system patching, upgrades, and routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota … Working knowledge of Oracle Linux, including Ksplice Understanding of virtualisation, storage, and Unix networking Basic scripting skills (Bash, Python, or PowerShell) Experience working within ITIL-governed environments Strong problem-solving skills and a willingness to learn Good communication skills and a collaborative approach Preferred Skills Exposure to cloud platforms ...