7 of 7 ITIL Jobs in North Yorkshire

hybrid environments Experience with ticketing systems (ServiceNow, Freshservice, etc.) Scripting (PowerShell ideal) Strong communication skills - able to translate tech to users Nice to have: ITIL knowledge Experience supporting cyber/security incidents (e.g. phishing) Involvement in infrastructure or migration projects Why this role? Clear route to permanent role after ...

Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call ...

Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call ...

thinking and experience in complex environments. You dont need to meet every requirement, but you should demonstrate many of the following: Solid understanding of ITIL service management principles , applied pragmatically Experience designing or assuring services across the full service lifecycle Ability to bring together people, process, technology, data, and suppliers ...

functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with IT service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven … teams in a large, complex organisation Strong background in platform engineering , cloud technologies (AWS, Azure, or GCP), and modern infrastructure Solid understanding of ITIL frameworks and IT service management principles Demonstrated leadership experience with a track record of building and scaling teams Experience driving operational excellence, incident response, and system ...

scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of Freshservice Design scalable ITSM workflows aligned with ITIL best practices Configure advanced automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Lead migration from … Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Experience with Freshworks ecosystem tools Basic scripting knowledge ...

problem-solving and communication skills A proactive attitude and willingness to learn Ability to work effectively in a shift-based team environment Understanding of ITIL principles (essential awareness) Desirable Certifications (Not Essential) CCNA SSCA (SIP School) ITIL Foundation Why Apply? Strong career development and progression opportunities Exposure to a wide ...