1 to 9 of 9 CMDB Jobs in the North of England

Javascript, Angular, and Python Developing client-focused solutions in the following modules - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, and Service Portal Wed love to hear from you if you: Display the ability to manage, organise, and disseminate information effectively Demonstrate excellent more »

incident management, setting and improving the operating model for change managers, CAB, and incident managers. Possess deep knowledge of configuration management, ensuring a healthy CMDB lifecycle in collaboration with the configuration manager. Improve service request management to reduce costs and increase satisfaction. Establish meaningful ITSM metrics and key user circles more »

operational models for Change Managers, Change Advisory Boards (CAB), and Incident Managers. Configuration Management Expertise: Collaborate with the Configuration Manager to maintain a robust CMDB lifecycle, leveraging deep knowledge in configuration management. Service Request Optimization: Drive improvements in service request management to lower costs and elevate user satisfaction. Metrics and more »

and organising hardware maintenance incidents with 3rd party vendors. Review 3rd party support contracts and flag when renewal is required. Maintaining documentation and Configuration Management Database Providing user training and How do I guidance when required. Travel may be required from time to time. Essential Qualifications and Experience needed: Experience more »

the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. You will also have Experience assuring outputs from either strategic change projects or third parties against architectural designs and ensuring adherence to policies, standards more »

delivery of IT change initiatives is essential, with additional experience in application delivery, business analytics, CRM tooling, IT automation, app and data integration, and CMDB tooling being advantageous. Key attributes include the ability to identify unique security requirements of change initiatives, communicate security needs effectively with a diverse set of more »

the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. The right candidate will be able to identify the unique security requirements of change initiatives, communicate security needs effectively with a wide set of more »

ServiceNow ITSM Configuration Manager on behalf of our client. This key role involves managing the heart of their ITSM framework – the Configuration Management Database (CMDB). As the Configuration Manager, you will develop and adapt configuration management processes, to ensure they are seamlessly integrated and adhered to across the client … s global IT infrastructure. Key Responsibilities: CMDB Management: Oversee daily operations related to configuration management, ensuring a robust and accurate CMDB. Process Improvement: Continuously update and enhance CMDB data, spearheading projects aimed at improving configuration management practices. Performance Metrics: Establish and monitor KPIs for the CMDB, providing regular reports on … ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and related modules. Regulatory Knowledge: Familiarity with regulated environments (e.g., GxP, CSV) and related IT quality standards. Service Management Acumen: Comprehensive experience in defining and more »

of Snow Software AB toolsets and technologies and the configuration and implementationof the same within organisations Significant working knowledge of Service Now as master CMDB & Service now SAM Pro IT Asset Management. Led at least 3 significant external software audits working independently or with SAM advisory partner. Experience leading teams … endpoint management solutions including intune, SCCM, Autopilot and/or other deployment and patching technologies Working knowledge of Asset data flows to Service Now CMDB & Service Now SAM Pro for IT Asset Management Working knowledge of Microsoft Power BI and can demonstrate use within the ITAM Business Intelligence, Data Insights more »