24 of 24 IT Analyst Jobs in the North of England

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set More ❯

IT Training and Support Analyst York/Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering … engaging training sessions, youll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on core systems … will be primarily on-site for the probationary period, with the opportunity for hybrid working once you are settled. Key responsibilities: As part of a team, help deliver the IT Training Strategy. Design and deliver training material in various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for More ❯

IT Technical Analyst Location: Leeds/Hybrid Working Type: Permanent Role Overview The IT Technical Analyst is responsible for evaluating, understanding, and analyzing technology systems and services. The role involves identifying areas for improvement and providing analytical support to drive the implementation of IT systems through our delivery towers that meet organizational goals and optimize … business processes. The analyst gathers feedback from sources such as PMs, BAs, Engineers, Scrum Masters, Architects, and Developers to assist in designing and implementing systems and troubleshooting issues. This role bridges the gap between business needs and technical solutions, requiring strong analytical skills, technical knowledge, and effective communication to translate complex technical concepts into actionable insights for stakeholders. Key … Responsibilities Gather and analyze feedback to improve IT systems and processes. Collaborate with cross-functional teams to design and implement technical solutions. Troubleshoot and resolve technical issues efficiently. Qualifications and Skills Knowledge of IT management practices and certifications such as ITIL, Agile, DevOps, SRE. Strong technical understanding of IT infrastructure, databases, data management, programming languages, integration layers More ❯

If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats.. Look no further. It's an exciting time for my client and they're going through a massive digital transformation which will touch all areas … of their business. With a huge IT estate in place with vast amounts of business sensitive data.. they need to ensure their estate is safe and secure. This is absolutely mission-critical to the business.. and this is where you come in! I'm looking for an IT Security Analyst/Cyber Security Analyst to join … environment. Your role will be to proactively assess alerts and threats through thorough investigation - ultimately, you'll be super proactive in regards to threat hunting. You'll just "get it" in regards to having what it takes to help the company maintain a robust and stable security landscape. You may even come from a Sys Admin or DevOps More ❯

If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats.. Look no further.It's an exciting time for my client and they're going through a massive digital transformation which will touch all areas of their … business. With a huge IT estate in place with vast amounts of business sensitive data.. they need to ensure their estate is safe and secure. This is absolutely mission-critical to the business.. and this is where you come in!I'm looking for an IT Security Analyst/Cyber Security Analyst to join an established … environment. Your role will be to proactively assess alerts and threats through thorough investigation - ultimately, you'll be super proactive in regards to threat hunting. You'll just "get it" in regards to having what it takes to help the company maintain a robust and stable security landscape. You may even come from a Sys Admin or DevOps More ❯

IT Security Analyst required to work remotely, however you will need to come into the nearest Centre occasionally at least once a month. Please note; only apply if you hare happy to undergo an enhanced DBS as you will be working around children. Duties and responsibilities Security Operations Securely manage M365 & Azure resources, implementing comprehensive security policies and … and applications. Identify, analyse, and prioritise vulnerabilities based on risk and potential impact and utilise threat intelligence analysis to determine the risk posed by identified vulnerabilities. Collaborate with the IT MSP to develop and implement remediation plans, drive remediation efforts and identify improvements in the vulnerability management program. Monitor and track the status of identified vulnerabilities and ensure timely … mitigation efforts Security Compliance & Governance Ensure security configurations align with compliance frameworks such as ISO 27001, Cyber Essentials Plus, and regulatory requirements Skills and experience Essential 3yrs+ with current IT Security Analyst experience. Proven experience with M365 security solutions. Proven experience in system configuration and hardening. Strong understanding of security best practices. Clear and effective communication with stakeholders More ❯

Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯

Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA’s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us… Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯

Job Title: Data Analyst IT Infrastructure & Optimisation Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were hiring an experienced Data Analyst to join a global technology function supporting one of the worlds leading financial institutions. This is an exciting opportunity to work on high-impact infrastructure optimisation projects, where your analysis will directly contribute … reduction, sustainability, and smarter technology usage. Youll be responsible for transforming and interpreting complex data from various infrastructure systems (such as servers, storage, databases, PCs, and more), and turning it into clear, insightful reports and high-quality presentations for senior stakeholders. Key Responsibilities: Analyse IT infrastructure data to identify cost-saving and optimisation opportunities Clean, map, and transform … skills Proficient in Power BI and data visualisation best practices Confident in creating high-quality, visually impactful PowerPoint presentations Logical approach to data mapping and problem solving Understanding of IT infrastructure (e.g. servers, storage, virtual environments, data centres) Knowledge of financial processes such as budgeting and cost allocation for IT services Strong attention to detail and ability to More ❯

We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯

Liverpool Football Club are currently recruiting for a IT Senior Analyst - 2nd line support to join our Digital team.You will be a hands-on problem solver and subject matter expert, providing second-line technical support and premium service to senior stakeholders. This role is an escalation point for first-line support, requiring in-depth IT knowledge, strong … problem-solving skills, and a proactive, customer-focused approach. What will you be doing? Provide proactive and reactive support for IT hardware across all sites, including remote and on-site troubleshooting. Fulfil service requests escalated from first line that require in-person execution. Manage escalated issues end-to-end, ensuring clear stakeholder communication. Collaborate with 1st and 3rd line … incidents. Identify and implement process improvements and automation opportunities. Perform regular maintenance to ensure maximum uptime of assets and a 'compliant' estate. Support the Service Desk Manager in delivering IT projects and rollouts. Build, maintain and grow strong relationships with key stakeholders across all sites. Contribute to IT security, compliance, audits, and documentation. Participate in on-call support More ❯

IT Service Desk Engineer Location: Fully RemoteSalary: £25-£29k – 18:00-02:00am shiftType: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools they … need to do their job• Prompt identification, understanding and resolution of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are encouraged, opinions count … job satisfaction and wellbeing really matter. Principal Accountabilities: • Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯

IT Service Desk Engineer Location: Fully Remote Salary: £25-£29k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. * Providing colleagues with the … tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: * Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯

IT and Security Training Analyst A great chance to form a pivotal role in the organisations security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only a More ❯

Job Role: 1st line IT Service Desk Analyst Location: Liverpool Salary: £25-27k plus standard benefits The Opportunity for you… Are you currently working on a service desk looking to join a company that offers progression? Or maybe you have a passion for IT but haven’t yet managed to get your foot in the door … Then this is the job for you. As a 1st line IT Service Desk Analyst you will be working for a leading delivery and logistics provider based in their Liverpool office. With online shopping rapidly taking over the high street this could not be a better time to start working for a continuously growing delivery company! Rachel (your … to constantly upskill and in turn be offered promotions – a perfect opportunity for somebody wanting to gain experience. You will be working alongside 8 excellent Service Desk Analysts fixing IT issues from internal colleagues and external customers to ensure the business can run smoothly. You will be working in a busy office environment and will have to be customer More ❯

Job Title: IS Support Analyst (2nd Line Support) Location: Morpeth, Northumberland Salary: £30,000-£32,000 per annum Are you a skilled IT professional looking to take the next step in your support career? We're seeking a proactive and technically capable IS Support Analyst to deliver expert second-line IT support across Laboratory, Packaging, and … Pharmaceutical manufacturing environments. About the Role: As an IS Support Analyst, you'll act as a vital link between the IT Helpdesk and end users working in highly regulated GxP environments. You will troubleshoot issues, maintain system integrity, and ensure minimal downtime of business-critical and validated systems. This role is key to supporting seamless operations in both … laboratory and production settings. Key Responsibilities: Provide second-line IT support for end users across regulated operational areas. Troubleshoot and resolve complex software, hardware, and infrastructure issues. Support and maintain validated workstations, instrumentation PCs, and specialized systems like LIMS, SCADA/HMI, and PLC-integrated devices. Collaborate with infrastructure teams and vendors to resolve escalated issues. Ensure compliance with More ❯

time to join. Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER. Are you on board? We're looking for a skilled IT Business Analyst to bridge the gap between business needs and IT solutions in a 12 month fixed term contract. In this role, you'll gather and analyse … requirements from across the organisation, working closely with the IT Programme Manager and key stakeholders to ensure solutions are well-designed, aligned to business goals, and successfully delivered. You'll support both project and BAU work, identifying opportunities for improvement and innovation through new technologies and ways of working. A strong technical understanding is key, as you'll help … aligned service design, validation, and continuous improvement across LNER. Within this role you'll also be involved in; Working closely with business stakeholders to identify improvement opportunities and ensure IT systems are fit for purpose, aligned with business goals, and used effectively. Gathering, document, and analyse business requirements, supporting all phases of project delivery-from conception to implementation-while More ❯

IT Support Technician - £25,000-£29,000 - Cumbria – Onsite (with an on-call rota) An established organisation is currently seeking an IT Support Technician to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays a key part in keeping critical systems running smoothly across the business. This … on, office-based role working five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual growth, this is a great … opportunity for someone who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests in line with internal service levels. Troubleshoot and resolve a range of hardware and software More ❯

Job Title: Senior Analyst FinOps (On-Premise IT Optimisation) Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were looking for a Senior Analyst with a strong background in IT cost optimisation and FinOps to join a globally operating technology function. In this role, youll help drive critical cost transparency and rightsizing initiatives across … smarter technology investment, sustainability, and operational efficiency. Youll work closely with cross-functional teams to design and deliver data-led insights, models, and reporting that inform strategic decisions around IT infrastructure usage and costs. Key Responsibilities: Lead and support FinOps initiatives focused on on-premise infrastructure cost optimisation (e.g. servers, storage, databases, mainframes, PCs, software licences) Design and implement … cost management Familiarity with one or more optimisation techniques: software licence reduction, hardware decommissioning, storage/application rationalisation, or compute optimisation Understanding of Technology Business Management (TBM) and internal IT cost recharge models Strong analytical skills with experience using Excel or MS Access for data transformation Knowledge of IT infrastructure including data centres, networks, virtual environments, and application More ❯

Location: Leeds, UK Hours: Monday to Friday, shifts between 08:00 - 18:00 Salary: Competitive + Benefits Are you a proactive and customer-focused IT Service Desk Analyst looking to support a fast-paced, global environment? If you thrive on solving problems and ensuring seamless IT experiences for end users, this is a great opportunity to join … and business impact. Use tools like Systrack, Citrix, and remote desktop to diagnose and resolve issues. Contribute to internal knowledgebases and help refine support documentation. Uphold best practices in IT security and ensure compliance with policies. What You’ll Bring: At least 2 years’ experience in a busy Service Desk environment (MSP or professional services ideal). Hands-on … document management systems. Why Apply? You’ll be joining a supportive, globally connected team with opportunities for professional growth. If you're someone who takes pride in delivering exceptional IT support and wants to make an impact, this could be your next move. More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you! Join a friendly Leeds based team providing 1st line support, there are excellent opportunities … to grow your skillset and career with this leading law firm. What’s in it for you: Salary up to £35k and competitive benefits package. Hybrid working (50% working from home, 50% working from the office). Exposure to a range of technologies for personal and professional growth. Joining a reputable firm with a long-term career path. Key More ❯

companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI … cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an ITAM Analyst to join our team on a permanent basis to drive forward our delivery capability and deliver the optimum solutions to the clients. Based in Leeds, this is a great opportunity to join one … sectors. The current Service Delivery offers prospective candidates the opportunity for significant recognition, skills and technology exposure, and career development and training across multiple business areas. Key responsibilities Oversee IT Asset Management (ITAM) lifecycle: Manage procurement, deployment, maintenance, and disposal of IT assets, ensuring accurate inventory and compliance. Manage digital certificates: Ensure timely renewals, compliance with security policies More ❯

Junior IT Support Analysts x 3 - Liverpool - Training & Development - New (REF31) £28,000 + Benefits + Training & Development A leading organisation in the Liverpool area requires a number of Support Analysts/Administrators to join its growing IT delivery team. Suitable candidates will have the following skills: Good IT skills including the general use of Windows based More ❯

MyclientisaleadingProfessionalServicescompanybasedinLiverpool,experiencingearonyearhighgrowth.TheyareseekingaskilledInfrastructureEngineer,withstrongAzureexperiencecoupledwithareallygoodgraspofsecurityandsecuritycontrols/bestpractice. RequiredSkills: StrongknowledgeofMicrosofttechnologies(WindowsServer,Azure,Office365). Excellentknowledgeofsecuritybestpractices(CyberEssentialsPlus,ISO27001) Experiencewithvirtualization(Hyper-V),networking,andsecuritytools. Experienceconfiguringandadministeringcorenetworkswitchingandfirewalls. Experiencedealingwithsecurityplatforms(e.g.Barracuda,SentinelOne,N-Able) KeyResponsibilities: AdministerandmaintaincoreITinfrastructureincludingon-premiseandcloud-basedsystems(e.g.,MicrosoftAzure). Supportlegalapplicationsandsystemssuchascasemanagement,documentmanagement,andtimerecordingtools. Monitorsystemperformance,conductcapacityplanning,andimplementimprovements. EnsureinfrastructuresecurityandcompliancewithGDPRandSRAregulations. ManageActiveDirectory More ❯