1 to 10 of 10 IT Services Manager Jobs in the North of England

This is a fantastic opportunity for an experienced IT Services Support Manager to join a leading and growing Enterprise IT Consultancy with offices all over the world. We pride ourselves on adding the very best to our team; people who bring not only … drive to help us achieve our business growth. If that sounds like you, we want to hear from you… Role info: IT Services Support Manager Home based with some infrequent travel to clients in the Europe/Middle East as needed … Solutions across Europe, Middle East & Africa. With offices in the UK, Dubai, Czech Republic, Netherlands and Sweden, our dedicated team provides a breadth of services spanning consultancy, project implementation and support & training. Everything we do is about enabling our clients to succeed by bringing the very best people, experience more »

Focusing on business development from existing customer accounts, this Managed Desktop Services (DAAS) BDM role is suitable for an experienced sales professional with 3+ years industry experience. Offering the opportunity to work with one of markets leading, award winning organisations, delivering high end IT Managed Services. The … are award winners, with a strong backing from one of the biggest OEMs in the industry, they offer an array of IT services from Managed Print, Document Services, DAAS, Telecoms, Cyber Security, Hybrid Mail, BPA, Production Print & Graphic Design services, globally. As a leader, they … are pioneers in delivering cutting-edge Managed IT Services, empowering businesses to harness their digital transformation needs. Their innovative platform provides seamless integration, analytics, and insights, enabling their clients to drive informed decision-making and achieve their business goals. Role Overview They are now seeking 2 dynamic more »

looking for an experienced IT Service Delivery Manager who will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience. Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality. … through proactive support and clear communication. The person will have a blend of technical expertise and management experience with a strong IT services bias to support and improve both IT and Telecoms services. Duties and Responsibilities Manage the IT and Telecoms support and … defined accounts managing agreed customer operations meeting Monitor and ensure compliance with SLAs, performance metrics, and KPIs for all IT and telecom services Coordinate with a number of relevant suppliers and service providers to ensure contractual obligations are met, e.g. Connectwise (RMM/PSA) Ensure the engineering more »

IT Service Delivery Manager – Wigan – Permanent - £45,000 - £55,000 An experienced IT Service Delivery Manager is sought for a client based in Wigan. Due to new client wins, the business is investing in their team to ensure a high service level … is delivered to their ever-growing customer base. The Service Delivery Manager is a crucial role to ensure the efficient delivery of services. The purpose if the role will; Focus on Client Relationships Service Quality Assurance Service Improvement Performance Monitoring Act as a single point of contact for … Relationship Management – ensure clients receive a high-quality service addressing any issues that might arise during delivery Service Quality Assurance – Oversee the quality of services ensuring they meet the established standards Service Improvement – Identify opportunities for efficiency or service improvement with a focus on cost reduction without a drop more »

IT Service Manager 6 Months £300 per day (Inside IR35) Hybrid - 2 days per week on site in Blackpool or Manchester My client, a government entity are looking for an IT Service Manager to join their fast paced team on an initial … must be able to get to site 2 days per week in either Blackpool or Manchester *** Responsible for managing the service delivery of ICT services, responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. At this level, they may manage a … of continual service improvement is put in place across the wider service delivery function. Typical Skills Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Know how to investigate problems and opportunities in existing processes more »

Job Title: IT Service Manager Location: Manchester, United Kingdom(Hybrid 2-3 days in office) Salary : Open to the market depending on experience A well established high classed profiled public sector organization is urgently seeking a Senior IT Delivery Manager with background … in digitalisation to join their current project team on a 6 months contract. As a Senior IT Delivery Manager you will support the delivery with managing the service delivery of ICT service. The ideal candidate should have a vast understanding in Managing the service delivery of … service and proven experience in managing IT Service Delivery and multi-sourced support teams. Key Responsibilities: Manage the service delivery of ICT services, ensuring adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Communicate and manage technical changes with appropriate governance and implement continual more »

Role: IT Service Request Manager Location: Wigan (full time on site) Rate: 40-45'000k I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network Solutions business. With ambitious growth plans, this is a new role for an … manage a dynamic IT fulfilment and config team, ensuring smooth operations like picking the right hardware, flagging stock issues, and managing proactive services within SLAs. You'll play a key role in improving the request fulfilment process (using tools like Intune and SCCM) and ensuring the team … is fully prepared to handle increased demand while maintaining high service standards Ensuring efficient delivery of support services and availability of infrastructure during core operational times This role is pivotal in coordinating between end users, IT support teams, and other stakeholders to streamline the request process and more »

IT Service Desk Manager £35,000-£45,000 Sheffield A unique opportunity is available for an ICT Service Desk Manager with 1st- 2nd line experience. This role is focused on supporting the company's internal infrastructure and their user base - not a managed service … Key Responsibilities: Oversee day to day 1st & 2nd line support working to ITIL v4 framework. Carry out monthly 1-2-1s with IT Service Desk Analysts. Continuous Service Improvement by researching latest relevant frameworks and vendor best practises. Act as escalation point for all IT more »

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Delivery Manager as part of their core IT Ops Function. You will be involved in running a national team of regional engineers alongside planning and … delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle but there will be national travel required on occasion. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans … and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and maintain successful, long-term relationships with as well as with Group IT more »

I am recruiting for an IT Service Manager role to work on a hybrid basis - 2 days in either Manchester or Blackpool, remaining time remote. The role falls inside IR35 so you will need to work through an umbrella company. You must have experience of IT … a service improvement role or at leat have exposure to service improvement. You must have been responsible for managing the service delivery of ICT services and have been responsible for defining service level agreements (SLAs) and operational level agreements (OLAs). ITIL v4 Foundation is preferred for this role. … You will have experience of maintaining secure configuration and accurate information, controlling IT assets in one or more significant areas, and being able to verify location and state of assets. Experience with either ITIL or supporting Service Improvement is essential. Please apply ASAP to discuss further. more »