51 to 75 of 76 Journey Map Jobs in the North of England

Data Protection and Business Risk Management Ability to lead toward outcomes based on relevant tools and techniques: such as strategic and/or detailed operating model design, customer journey mapping, process mapping, agile techniques, business architecture, organisation design, organisation sizing, governance, role design or the development of business cases Experience of proposition building and delivery. Need To Know More ❯

thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown. Job Description The Support CX Manager is responsible for elevating the quality of customer interactions across our support channels. This role focuses on … customers. The position also requires strong collaboration with other CX-oriented teams within Ubisoft to ensure that support topics are well integrated at all steps of the player journey, while supporting CRC Service Improvement teams in operational enhancements. Key Responsibilities Define and execute customer experience (CX) strategies that deliver measurable improvements to support interactions Monitor and analyze key … performance indicators (KPIs) to identify trends, opportunities, and areas for enhancement Design and maintain comprehensive customer journey maps with integrated feedback loops Support the broader CRC effort to "shift-left" and bring more self-serve options to relevant service requests Collaborate closely with product teams to ensure seamless customer experiences across all touchpoints Document and share customer support More ❯

thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown. JOB DESCRIPTION The Support CX Manager is responsiblefor elevating the quality of customer interactions across our support channels. This role focuses on measuring … customers. The position also requires strong collaboration with other CX-oriented teams within Ubisoft to ensure that support topics are well integrated at all steps of the player journey, while supporting CRC Service Improvement teams in operational enhancements. Key Responsibilities Define and execute customer experience (CX) strategies that deliver measurable improvements to support interactions Monitor and analyze key … performance indicators (KPIs) to identify trends, opportunities, and areas for enhancement Design and maintain comprehensive customer journey maps with integrated feedback loops Support the broader CRC effort to "shift-left" and bring more self-serve options to relevant service requests Collaborate closely with product teams to ensure seamless customer experiences across all touchpoints Document and share customer support More ❯

you will own the tactical execution of digital marketing efforts globally, with an aim to streamline and improve marketing operations. Their goal is to enhance the overall customer journey with Weir. Working directly with the global sales and marketing teams, this role will be instrumental in creating and managing automated email journeys, building and supporting landing pages and … and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do. Key Responsibilities: 1) Building Automated Email Journeys: Create, design, build, map, and report on automated Account Engagement (Salesforce Pardot) email campaigns and nurture programs to engage target audiences, including content creation, engagement tracking and click-through analysis. 2) Landing Page … landing pages and forms on the website, ensuring seamless functionality and user experience Support the digital marketing team with building and integrating landing pages and forms, including customer journey mapping, testing, and troubleshooting. 3) Platform Lead: Own our Marketing Automation platform (Salesforce Account Engagement) Collaborate with external marketing agencies to ensure cleanliness of the platform and optimal data More ❯

SC clearance Have experience working in-line with the Government Digital Service Standard Activities you may be involved in include: Workshop design and delivery As-Is process and journey mapping Business and user requirements gathering Solution ideation, prototyping, and high-level design Benefits calculation and business case creation To-Be process and journey mapping Backlog definition More ❯

attention to detail Ability to work on their own and within a team And brownie points if you’ve got any of the following: Experience creating wireframes, user journey maps or similar Knowledge of Google Analytics and GTM An understanding of technical SEO Experience working with experiential tech A good understanding of the mechanics of marketing #J More ❯

Join us as a Colleague Journey Developer in the Day to Day Goal We’ll look to you to contribute to the creation and delivery of all products and services required to meet the colleague journey vision You’ll be continually identifying opportunities to digitise, improve and manage the journey to deliver increased colleague … ll work from home some of the time, but you’ll also spend time working from the Edinburgh or Manchester office What you'll do As a Colleague Journey Developer, you’ll work as part of a Journey Developer and Transformation team, creating and driving the delivery of the journey and transformation backlog, and … effectively prioritising work to maintain the completion of releasable increments in every sprint. You’ll be driving all business performance and proposition activities, making sure the journey runs effortlessly with true colleague focus. You’ll also be: Providing subject matter expertise to the journey and goal Inputting to and delivering journey mapping, service blueprinting More ❯

email automation strategy within Dynamics 365 to support lead generation and customer engagement, including mass email campaigns Design a suite of touchpoint emails to guide customers through their journey, enhancing their experience Manage multi-channel campaigns across digital, social media, email, and content marketing to generate leads and increase brand awareness Produce engaging content such as blogs, case … marketing strategies Digital marketing experience, including SEO, PPC, and social media management Exceptional copywriting and content creation skills for engaging B2B audiences Knowledge of marketing automation and customer journey mapping Outstanding organizational skills to manage multiple projects and deliver results on time A proven track record in a consultative marketing role, preferably within SaaS or tech sectors, demonstrating More ❯

Performance analytics - Google Analytics, attribution modeling, A/B testing, dashboard reporting, data-driven decision-making Strategy and Growth - Demand generation, growth marketing, go-to-market strategy, customer journey mapping, funnel optimization Innovation & MarTech - marketing tools, low-code/no-code tools, marketing operations, experimentation Large focus on driving lead generation in US (primary), Europe, Middle East The More ❯

and model drift Develop and implement marketing measurement frameworks, including marketing mix modeling (MMM) and multi-touch attribution (MTA) Collaborate with marketing teams to leverage data for customer journey mapping, lifetime value prediction and churn analysis Engage with senior executives, effectively communicating AI opportunities, risks and strategies in accessible terms, particularly in marketing and customer engagement contexts Collaborate More ❯

images, ensuring a cohesive user experience. Sales Enablement & Training: Partner with the Product and Commercial teams to develop sales enablement materials, including demo videos, training decks, and customer journey maps. Customer-Centric Content: Develop messaging that resonates with customer personas, aligns with their needs, and drives engagement throughout the sales funnel. Project Leadership: Manage content projects, including coordinating More ❯

automation strategy within dynamics 365 to support lead generation and customer engagement, including mass email campaigns Design a suite of touchpoint emails that guide customers seamlessly through their journey, enhancing their experience with the client. Develop and manage multi-channel campaigns, including digital, social media, email, and content marketing, to generate leads and raise brand awareness. Produce high … the website and social channels reflect our brand and are optimised for engagement. Ensure all internal systems, including Dynamics 365, are kept updated with accurate marketing and customer journey data. The ideal candidate will have: A confident communicator with a proven ability to generate compelling content and establish thought leadership across digital platforms and industry channels. Experience with … including SEO, PPC, and social media management. Exceptional copywriting and content creation skills, with a focus on engaging and converting B2B audiences. Knowledge of marketing automation and customer journey mapping, ensuring smooth and effective customer engagement. Outstanding organisational skills, with the ability to manage multiple projects simultaneously and deliver results on time. A proven track record in a More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirements Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯

client seeks a technical, creative, and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging … with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended executive team and across the company’s entire consumer product portfolio. Overall Experience: Must have More ❯