relationships and ability to resolve complex IT issues efficiently. With a focus on quality, continuity, and innovation, we support a growing client base through proactivemanagement and project delivery. The Role Due to new client wins, we're expanding our technical team and seeking an experienced IT Support … role involves a mix of service desk work, on-site support (typically two days per week), and project implementation. We're looking for someone proactive, adaptable, and confident working both independently and as part of a team. Key Responsibilities Deliver support via phone, remote access, and on-site visits … Manage helpdesk tickets using our Remote Monitoring & Management (RMM) system Install, configure, and support Windows Server and desktop environments Design and maintain network infrastructure and associated systems Monitor and improve backup, disaster recovery, and security protocols Maintain documentation and contribute to system/process improvements Liaise directly with clients More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
of medium to large-sized projects, and/or larger programmes (a mix of technical and non-technical work packages) using an agreed project management methodology. What you will be doing As a trusted part of the IT team, you will be responsible for: Lead planning and delivery of … IT Project Managers and support development planning Ensure adherence to governance and change control processes Promote and implement best practice in project and resource management About you We know that sometimes people can be put off applying for a job if they don't tick every box, but if … you meet all the requirements outlined in this profile. To be successful in the role you will have: Strong knowledge and experience in project management and governance Certified by a recognised project management body (e.g. PRINCE2, PMP) Proven track record delivering complex IT projects and programmes Excellent planning More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Weightmans
engineers and financial advisors); insurance policy coverage; insurance and reinsurance disputes; and claims relating to construction, property damage and aviation. Main duties and responsibilities Proactivemanagement of your own caseload with limited supervision required Working as part of a team on large, complex, high value matters Assisting the … compliance with client service level agreements, relevant policies and procedures Supporting and having autonomy to contribute to and develop business development initiatives Completion of management information Delegating to and developing/supervising trainees and paralegals Assisting with other work allocated by the Team Manager Working in accordance with Weightmans … driven and client-focused approach, with the ability to strategise Strong legal and analytical skills and an eye for detail Excellent organisation and time-management skills Excellent communication and interpersonal skills, with a positive attitude Excellent IT skills Excellent teamwork skills Why work for us Weightmans is a Top More ❯
team, you will help to develop newer, better services and products for our clients. You will also be deriving insights from data that enable proactivemanagement of assets and more informed investment planning, benefiting communities and the environment by using digital technology to help our clients meet the More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT service products including Data Management, Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets … their role. You will need to train them, inspire them, motivate them, and support them. As Service Desk Team Leader , your role will include management of a primary UK Service Desk including a close working relationship with End User and offshore teams. Key Responsibilities and Tasks Key responsibilities in … this role will include but are not restricted to the following: Performance Management, Skill Development & Coaching - management of day to day team performance identifying and delivering individual development requirements; pre-planning training based on identified 'weak' areas and future products and services Relationship Management - establish and maintain More ❯
Ensure security, compliance, and performance. Monitor and solve issues in DevOps pipelines and environments, including possible out of hours work on a support rota. Proactive change management, supporting Data Engineering, Data Science, DataOps and Analytical teams to ensure evergreen environments. Provision of stable environments with minimal disruption and …/Scrum. Experience of strategic decision making and creation of platform roadmaps. Broad or detailed experience of Azure platform applications such as Purview, API Management (APIM), PowerBI. If you are an experienced Senior DevOps Engineer and feel you have the desired skills and experience which would enable you to More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Radar Healthcare
all functions, and ensuring everyone understands their role in protecting our organisation. Leading from the front, you will champion a security conscious culture of proactive risk management and practical compliance to deliver meaningful and sustainable security improvements aligned to our strategic ambitions. What you'll be doing to … secure software development practices (DevSecOps, secure coding standards, OWASP top 10) into everyday processes. Oversee the security posture of cloud environments, ensuring secure configurations, proactive threat monitoring, and resilience planning. Establish and maintain a robust risk management framework, proactively identifying, assessing, and mitigating cybersecurity risks in alignment with … business goals. Define standards for operational security including vulnerability management, incident detection and response, threat intelligence, and third-party/vendor security management. Act as the key internal and external security spokesperson, confidently communicating security strategy, risks, and controls to the Board, customers, regulators, and other stakeholders. Serve as More ❯
serve as the Head of our Security Operations Center (SOC). In this role, you will be responsible for the SOC team's overall management, operations, and direction. You will oversee the monitoring, detection, analysis, and response to cybersecurity incidents and threats, ensuring that our organization's information systems … fostering a culture of excellence, continuous improvement, and collaboration. - Define and refine SOC processes, playbooks, and workflows to ensure operational efficiency and effectiveness. - Operational Management: - Oversee the 24/7 operations of the SOC, ensuring that security events and incidents are monitored, detected, and responded to promptly. - Ensure that … and protect the organization's assets. - Maintain a high level of situational awareness regarding current and emerging threats, vulnerabilities, and attack vectors. - Incident Response & Management: - Lead the response to significant security incidents, working closely with other teams and stakeholders to contain, mitigate, and recover from security breaches. - Coordinate post More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Outbrain
Strategic Account Leadership : Serve as the primary point of contact for key agency and brand clients, ensuring their success and long-term retention through proactive relationship management. Revenue Growth & Expansion : Drive upsells, cross-sells, and renewals by identifying opportunities to expand clients' investment in our solutions, aligning our offerings … offerings. Mentorship & Team Development : Provide guidance and mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive … internal team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME-level client relationships, drive More ❯
execute a dynamic, large-scale, multi-functional program. Develop and maintain standard business practices necessary to execute the CTSS-V Program. Create a comprehensive, proactive, integrated management structure that focuses on meeting or exceeding government requirements and ensures compliance with mandatory, statutory and regulatory requirements. The contractor shall … Provide administration and management for this IDIQ and all awarded TOs; Provide on-site personnel and services necessary to support integration, installation, operations and maintenance (O&M), and sustainment of COMM/IT support at TO specified locations CONUS and OCONUS; Ensure all contractor personnel supporting CTSS-V are … apply applicable guidance and regulations related to performing OCONUS while ensuring no delay or lapse in contract performance; Develop, provide and maintain an enduring Management and Staffing Plan for the duration of this contract. (Deliverable: Management and Staffing Plan) Qualifications Required Skills and Experience: Bachelor's with More ❯
to-date with trends in compute, storage, cloud, and virtualisation technologies. Champion focus technologies and collaborate with sales teams to increase opportunity awareness. Relationship Management: Build and maintain strong relationships with key customers, vendors, and sales teams. Leverage vendor relationships and procurement programmes to maximise customer value and company … Skills : Strong technical sales expertise and the ability to communicate the value of transformation solutions to diverse audiences. Exceptional relationship-building and networking skills. Proactive time management and prioritisation capabilities. A solid understanding of cloud, storage, compute, virtualisation, and digital transformation trends. Awareness of software licensing and the More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Serco
Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward … relevant Site Manager to agree scope, priorities and delivery programmes of Billable Works on a regular basis, work with all stakeholders to support the management and mitigation of contract risk, manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money, support end … users and management in providing optimal solutions to customer requirements to resolve end user issues, where possible, with a focus on supporting the MoD's carbon reduction target and assist in the resolution of complaints in a timely and satisfactory manner. As part of your role, you will be More ❯