26 to 50 of 118 Process Improvement Jobs in the North of England

and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in More ❯

and account management, ensuring compliance with global IT standards. Monitoring system performance, proactively identifying issues, and escalating complex problems as needed. Collaborating on IT projects, technology rollouts, upgrades, and process improvements. Maintaining accurate records of user interactions, system changes, and contributing to knowledge base documentation. Managing local third-party vendors and partners in alignment with the corporate IT teams More ❯

3rd line tickets Leadership: Mentor engineers, review work quality, and manage performance Prioritisation: Oversee ticket flow, manage escalations, and meet SLAs Technical delivery: Configure, administer, and maintain client systems Process improvement: Spot recurring issues, implement fixes, and improve documentation Client engagement: Act as a point of contact for key clients during escalations Tech Stack You’ll Be Working … skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and ability to manage client relationships A proactive, process-driven approach to improving service delivery What’s On Offer Competitive salary + benefits Hands-on technical exposure to a wide range of clients and technologies Opportunity to shape More ❯

demands. Work closely with management to align workforce planning with business needs. Forecasting: Use historical data to forecast staffing needs and adjust plans for peak times and special campaigns. Process Improvement: Continually refine reporting and scheduling processes. Explore automation opportunities to enhance efficiency. Required Skills & Qualifications: Proven experience in data analysis and resource planning within a call centre More ❯

transformation initiatives. Core skills & experience for this Business Analyst/Project Manager role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and process improvement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯

Create and own Group MI Dashboards. Deliver insight through improved MI to drive decision-making from senior stakeholders. Provide adequate assurance on budget control, benefit realisation, and risk management. Process Improvement: Transform current Change functions into more efficient organisations by implementing best practices, new standards, and governance. Improve known opportunity areas like resource management, budgeting, prioritisation, and benefits More ❯

for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps Skills & Qualifications Proven experience supporting More ❯

control systems (Git) and branching strategies (Gitflow). Familiarity with project management methodologies and frameworks and experience with Agile project management tools (Jira preferred). Demonstrable experience in driving process improvements, implementing testing strategies (Unit, Integration, E2E), and improving code quality. Experience building RESTful APIs and microservices that can handle high-volume, time-sensitive data with robust error handling More ❯

and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯

and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯

of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations Were looking for someone with experience in a technical service desk environment, ideally with proven management …/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave + bank holidays (with option to buy more) Private healthcare Annual bonus More ❯

of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We’re looking for someone with experience in a technical service desk environment, ideally with proven …/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme More ❯

project, working closely with stakeholders and analysts to identify, challenge and agree/challenge the scope and critical purpose of the project. Ensure all projects follow the stage gate process and produce the appropriate artefacts, that are approved and signed off by relevant stakeholders Ensure any changes to the scope of a project is appropriately managed and approved Skills … business change projects in a complex and demanding environment while maintaining structure and clarity Extensive knowledge of project management processes, systems development methods, organisational change management concepts, and business process improvement methods. Proactively manages changes in project scope, identifies risk and issues, and devises contingency plans. Ability to identify and resolve issues and conflicts within the project team More ❯

and detail-oriented Data Administrator to join a healthcare technology team. This is a hands-on role combining IT administration, data quality, governance, and system support, ideal for someone process-driven with experience in clinical or NHS environments. Key Responsibilities: Provide IT administration and support across data systems, with a focus on data quality and integrity. Support data governance … activities, ensuring compliance with internal standards and guidelines. Maintain and update documentation, including process flows, system configurations, and user guides. Assist in troubleshooting and resolving system issues, escalating where necessary. Contribute to process improvement initiatives and ensure best practices are followed. Support onboarding and training of users on system functionality and data handling. Essential Skills & Experience: Strong … IT administration background. Understanding of data governance principles and data quality assurance. Excellent documentation and organisational skills. Process-driven mindset with attention to detail. Strong communication and stakeholder engagement skills. Desirable: Experience with pathology systems such as LiMS, ICE, or Clinisys. Previous experience in a pathology department or clinical environment. Hays Specialist Recruitment Limited acts as an employment agency More ❯

team and the organisation. Responsibilities Lead, mentor, coach, recruit and manage a team of software engineers, ensuring high levels of motivation, performance, and productivity. Drive technical innovation and continuous improvement within the team. Work with product managers, designers, and other stakeholders to ensure seamless workflow and efficient task management within squads. Advise and coach best practices for software development … your team, so that you can provide guidance and support to your team members and evaluate their work. Experience working in a leadership role, managing technical teams and leading process improvement initiatives. Previous experience delivering change to business critical, highly available customer facing platforms. Experience managing and mentoring a team of developers, including performance management, career development, and More ❯

IT team including the dedicated service desk, infrastructure maintenance and systems management. Be responsible for meeting IT Service Desk SLA's and achieving KPI's Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials. Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured. … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice. More ❯

to disposal, ensuring optimal inventory levels and minimal excess. Financial Leadership: Collaborate with Finance and Procurement to manage budgets, track savings, and ensure compliance with policies and best practices. Process Improvement: Streamline and automate ordering processes to boost efficiency and scalability. Experience required- 5-7 years' experience in IT sourcing, vendor management, or supply chain. Proven success negotiating More ❯

channels are utilised. Incident Documentation:- Maintain accurate documentation during active incidents, recording all recovery efforts.- Post-incident, ensure detailed records are kept, including actions taken and lessons learned. Incident Process Compliance:- Adhere to incident management policies and procedures, focusing on stakeholder and associate experiences.- Restore complex production incidents within tight Service Level Agreements. Process Improvement:- Continually assess … in ensuring the reliability and performance of critical technology services! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. More ❯

IT Service Desk, acting as a senior technical escalation point and ensuring high-quality support experience for end users. This role combines hands-on technical support with team leadership, process improvement and service management responsibilities. Key Responsibilities Supervise and mentor the IT Service Desk team Assign and priortise tickets, monitor workload distribution and ensure SLAs and KPIs are More ❯

functional delivery teams while coordinating with internal departments, external suppliers, and clients to meet project objectives. Oversee financial and resource management, ensuring profitability and efficiency across multiple programmes. Drive process improvement initiatives to enhance delivery maturity, quality standards, and customer satisfaction. Key Skills: Proven expertise in full project/programme lifecycle management using Agile and Waterfall methodologies. Strong More ❯

region, including setup of processes and controls Support UK finance activities, including general ledger, P&L analysis, and reconciliations Assist with budgeting, forecasting, and bonus/commission calculations Drive process improvement and system integration across NetSuite and SAP Ensure compliance with audits, tax regulations (including Middle East VAT), and internal policies Collaborate with stakeholders across UK and Middle More ❯

to customers and respond promptly to enquiries. Work closely with sales, design, and production teams to ensure smooth project delivery. Uphold all safety, quality, and operational standards. Contribute to process improvements, enhancing efficiency, productivity, and product quality. Essential Requirements: Proven experience in a CAD/CAM programming and/or estimating role in a manufacturing or engineering environment. Strong More ❯

support digital transformation initiatives. Core skills & experience for this Technology Business Partner role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and process improvement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯

support digital transformation initiatives. Core skills & experience for this Technology Business Partner role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and process improvement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯

production and quality standards, and make adjustments as necessary. Troubleshooting and Problem Solving: Quickly identify and resolve any programming or machine-related issues to minimise downtime and optimise production. Process Improvement: Identify opportunities to improve programming workflows, enhance efficiency, and implement best practices across the CNC team. Maintenance Oversight: Coordinate regular maintenance and prompt repairs of CNC machines More ❯