26 to 50 of 117 Process Improvement Jobs in the North of England

appropriately. Prepare project documentation, reports, and presentations for stakeholders. Required Skills & Experience Solid exposure to Agile methodologies (Scrum, Kanban, SAFe) through direct project involvement. Experience supporting change initiatives (e.g., process improvements, system implementations). Strong interpersonal and communication skills; comfortable engaging with stakeholders at various levels. Ability to take ownership of tasks and drive them to completion with minimal More ❯

of a busy IT support desk, ensuring tickets are handled efficiently and SLAs are met. You'll coach and develop first-line engineers, oversee workload allocation, deliver product and process training, and act as an escalation point for complex issues. Working closely with the Support Management team, you'll also help shape departmental strategy, improve workflows, and ensure clients … Technical understanding of: - Microsoft 365 administration and support - Windows environments and software installations - Password management and file security - Basic networking and broadband diagnostics Logical approach to problem-solving and process improvement Additional languages are an advantage TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information, please call me on …/. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Support, MSP, Service Desk, Team Leadership, Microsoft 365, Networking, Windows, Azure AD, Troubleshooting, Coaching, ITIL More ❯

Operational Oversight Oversee day-to-day delivery of entitlement services, ensuring high utilisation of resources and consistent achievement of service level agreements (SLAs). Monitor and drive operational efficiency, process improvement, and standardisation across service lines. Anticipate operational challenges and develop proactive solutions to mitigate risks. Client & Stakeholder Management Act as a senior point of contact for client … high standard. Provide clear communication and reporting to both internal stakeholders and external partners. Quality & Compliance Ensure strict adherence to compliance requirements, contractual obligations, and regulatory frameworks. Drive continuous improvement in service quality through monitoring, audits, and corrective action plans. Maintain a culture of accountability and transparency, embedding quality as a core value. Strategic Contribution Contribute to the shaping … NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. More ❯

a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues Supporting cloud infrastructure and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT More ❯

data into actionable insights Collaborate with hiring managers and operational leads to plan headcount and resource allocation Influence strategic decisions by providing clarity on cost implications and ROI Systems & Process Improvement Work with finance operations to ensure data accuracy across ERP and HR systems Identify opportunities to automate reporting and streamline planning workflows Champion the adoption of modern More ❯

lead a team of admins, mentor colleagues, and work closely with stakeholders to deliver high-impact solutions. This is a hands-on role where you’ll manage upgrades, drive process improvements, and champion Salesforce best practices across the business. Key Responsibilities: Leading the design and delivery of secure, functional Salesforce solutions. Managing platform upgrades, integrations, and performance optimisation. Coaching More ❯

unified portal architecture, built using micro-frontend principles. The team follows a collaborative approach, where developers are trusted to make technical decisions, contribute to architectural discussions, and help drive process improvements. Key Responsibilities Develop and maintain internal applications using Angular and .NET Core. Build and integrate APIs, services, and data-driven features. Write clean, testable, maintainable code with strong More ❯

and attend internal and external meetings, recording and following up on key actions. Communicate regularly with stakeholders to provide updates and ensure expectations are managed. Identify and help implement process improvements to enhance project efficiency and quality. Ensure compliance with company policies, procedures, and quality standards throughout the project lifecycle. Person Specification Essential: Experience supporting the delivery of projects More ❯

as part of a wider ERP programme. Working closely with cross-functional teams, you will ensure smooth integration between manufacturing, supply chain, and finance processes, while helping drive continuous improvement across production operations. Key Responsibilities Support and enhance Oracle Manufacturing modules (WIP, BOM, Cost Management, Inventory, etc.) Troubleshoot and resolve issues within Oracle EBS or Oracle Cloud MFG environments … to gather requirements and translate them into functional solutions Collaborate with technical teams on configuration, testing, and deployment Provide documentation, training, and post-go-live support Contribute to ongoing process improvement initiatives across the manufacturing function Skills and Experience Proven experience in Oracle Manufacturing (EBS or Cloud) modules Strong functional understanding of production, supply chain, and inventory processes More ❯

is responsible for delivering high-quality, strategically aligned HR systems and data services across the organisation. This role ensures HR systems are fit for purpose and supports the continuous improvement of people management practices through accurate, timely, and insightful data reporting. The postholder will establish and maintain systems, processes, and frameworks that uphold the highest standards of data integrity … HR solutions that improve efficiency and user experience. Team Leadership Manage and develop the MIS team to provide responsive, high-quality service to stakeholders. Foster a culture of continuous improvement and innovation in HR data management and digital transformation. Data Integrity and Reporting Champion data excellence by maintaining high standards of accuracy and consistency across all HR data and … partners such as Finance, IT, and Planning, as well as external system providers. System Development and Support Lead the resolution of system issues and oversee configuration changes that drive process improvement and automation. Ensure user guides and training materials are maintained and up to date. Technical Oversight Manage system maintenance and upgrades in coordination with suppliers and IT More ❯

procurement of hardware and services, including raising purchase orders. Respond to and prioritise service desk incidents efficiently, maintaining a high level of service. Proactively identify opportunities for automation and process improvement to reduce future support requests. Train and support end users with patience, professionalism, and clear communication. Skills and Experience Minimum of 2 years' experience in IT support … in exploring how AI and automation can enhance service delivery, reduce manual workloads, and modernise IT operations. Willingness to learn and implement innovative solutions as part of a continuous improvement mindset. Benefits Include: Colleague Referral Scheme (£500 - £1000) • A range of Mercedes Benz training and leadership programmes • Platinum Plus Rewards Scheme • Colleague Car Purchase Scheme • Eye care Vouchers • Life More ❯

Agile IT Service Manager About the role We need someone who doesn’t just “do process” but owns it . Someone who can take IT service management from “tick-box” to “value-add.” If you’re the type who enjoys telling people what ITIL says without actually making it work in real life, this isn’t for you. Details … change. What you’ll actually do: Own service management processes like they’re your personal brand. Run analytics that tell a story, not just fill a dashboard. Implement continuous improvement that people notice (and thank you for). Be the calm in the storm as Major Incident Manager (on a rota, not 24/7 hero mode). Educate … teams so they understand why process isn’t a four letter word. Explore ServiceNow modules like a curious tech detective. Help us nail audits and accreditations without breaking a sweat. Stay plugged into industry trends so we’re ahead, not playing catch-up. What we’re looking for: ITIL Certifications with the adapt and adopt mentality (this is far More ❯

Manager, you’ll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You’ll oversee incident management, service delivery, and continuous improvement - ensuring customers … Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What’s Next? If you’re an experienced Service Desk professional More ❯

user issues across global business units Work with finance and IT teams to improve data flows and reporting accuracy Run regular health checks and recommend opportunities for automation and process improvement Assist with integrations between EPM and other enterprise systems Support the finance team during key planning and reporting cycles Collaborate with international teams to align EPM practices More ❯

Ensure compliance with financial regulations and standards. Monitor and manage budgets to ensure effective cost control. Lead and support the finance team in daily operations. Identify opportunities for financial process improvements. Provide financial advice and insights to support strategic decision-making. Collaborate with other departments to align financial goals with business objectives. Profile A successful Interim Financial Controller should More ❯

Visualfiles Developers with a range of experience (junior, mid or senior) You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with a view to mapping out projects Workflow and integration development - building … process improvement workflows across the line of business application stack using the platforms available. Assisting others to integrate workflows into line of business applications; Database development - designing data structures and access methods to support any custom development; Data analysis - building applications that allow for accurate management information and reporting, integrating case and financial data into developed applications; and More ❯

per day Duration: 6 months (initial) Key Responsibilities Lead and deliver multiple projects in a fast-paced, evolving environment. Analyse and map business processes Create clear business process maps and documentation Engage and manage internal and external stakeholders Overcoming challenges in a less mature project environment Leave a strong legacy of documentation and process improvement Essential Skills … technical understanding and ability to work closely with technical teams Excellent stakeholder engagement and communication skills Background in supply chain, logistics and/or large complex organisations Experience in process automation and technology implementation Please click apply if this contract aligns with your skillset and what you are looking for. Hays Specialist Recruitment Limited acts as an employment agency More ❯

with milestones, deliverables, and risk registers. Coordinate resources and manage capacity across technical teams. Communicate effectively with clients, engineers, and management to keep projects aligned. Lead change management and process improvement across delivery. Produce clear, actionable reports for leadership. Conduct post-project reviews and embed lessons learned. What they are looking for: Experience as a Project Manager in More ❯

helpdesk operations to meet SLAs and maintain high service standards. Client Management: Build strong relationships with clients, acting as a point of contact for escalations, feedback, and service improvement. Process Improvement: Continuously review and enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance More ❯

users and key stakeholders across departments Support clients through go-live, troubleshooting issues and ensuring a smooth transition Provide ongoing post-implementation support, including issue resolution, system optimisation and process improvements Collaborate with internal development teams to ensure customisations align with project goals and user expectations Participate in upgrade projects from older NAV versions to the latest BC releases More ❯

or escalating issues when needed. Support the transition from pilot phases into full-scale deployment. Forecast stock requirements and liaise with finance teams for accurate billing. Identify opportunities for process improvements and contribute to operational efficiency. What We’re Looking For Strong organisational skills with exceptional attention to detail. Experience in a client-focused/project coordination role managing More ❯

a strong focus on improving processes to meet business objectives. This role is ideal for someone with NetSuite experience who’s ready to take on more ownership, contribute to process improvements, and grow their technical and business systems expertise within a fast-paced SaaS organization. WHAT WILL I BE DOING: Serve as the primary NetSuite administrator, managing user roles More ❯

organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects.You'll be part of a close-knit IT team that delivers exceptional service across … orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please More ❯

organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service … orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please More ❯

organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service … orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please More ❯