1 to 25 of 31 Service Manager Jobs in the North of England

Role: Technical Services Manager Location: Middlewich, Cheshire Package: £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles We’re looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich … would be advantageous, alongside previous exposure to commercial or GP-driven targets. Why Apply? This is a strong opportunity for an established Technical Services Manager, Technical Manager or IT Support Manager who wants genuine ownership of an MSP technical function. It could also suit ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager ...

Role: Service Manager Type: Fixed Term Contract Location: Newcastle (Hybrid 3 days onsite) Duration: 12 months Clearance Required: SC Eligible About the Role We are seeking an experienced and commercially minded Service Manager to join a growing team delivering critical services for high-profile … clients. This is an excellent opportunity to take ownership of service delivery, manage key client relationships, lead multidisciplinary teams, and help drive continuous improvement across a complex operational environment. Based in Newcastle , this hybrid position offers the opportunity to work closely with clients, technical teams, and senior stakeholders while ...

Service Desk Manager Location: Driffield, East Yorkshire Salary: £40,000 Type: Permanent The Opportunity Principal IT are currently working with a well-established organisation in Driffield who are looking to appoint an experienced IT Service Desk Manager to lead and develop their Service Desk function. This is an excellent opportunity for an experienced Service Desk Manager, Service Desk Team Leader or senior IT support professional looking to take ownership of a busy support function and make a genuine impact on the way IT services are delivered across ...

Title IT Senior Service Manager Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category IT Operations Closing Date 14 September 2026 Purpose of the Role The Senior Service Manager is accountable for Technology … Service Management within an allocated Business Unit (BU), ensuring that technology services are performing, evolving and delivering value to the business, customers and colleagues. The role acts as the senior interface between Technology and the Business, translating business priorities into service outcomes and leading a team responsible ...

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear … build organisations, operating at the forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties of the job Lead ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview Manchester The Freshfields Global Centre provides both … services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective. Function Overview This role reports into the service ...

Description: Join our team as our SAP Service Delivery Manager. Hybrid with 1 day a week onsite in Yorkshire. DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most … strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth ...

will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective … services and driving continuous improvement. Experience improving products, services and processes, coordinating resources and delivery activities. Maintaining high service standards and ensuring service level targets are consistently achieved. You and your role As an IT Service Manager, you'll play a key role in supporting ...

will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective … services and driving continuous improvement. Experience improving products, services and processes, coordinating resources and delivery activities. Maintaining high service standards and ensuring service level targets are consistently achieved. You and your role As an IT Service Manager, you'll play a key role in supporting ...

will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective … services and driving continuous improvement. Experience improving products, services and processes, coordinating resources and delivery activities. Maintaining high service standards and ensuring service level targets are consistently achieved. You and your role As an IT Service Manager, you'll play a key role in supporting ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior ...

Group IT Service Desk Manager is responsible for the Group IT Service Desk function, taking day-to-day ownership of first and second-line support delivery to all K3 Advisory Group business units with the exception of Wealth Management and Business Sales, which are supported separately. … Reporting to the Head of Group IT, the role line manages the Principal Support Analysts and Support Analysts, and is responsible for embedding the Service function SOP pack, maintaining coverage across sites, and driving the performance and accountability agenda for desk staff. This is a hybrid workstyle, aligned ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their … exciting opportunity for an experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical ...

staff, patients and communities across the country. Main duties of the job You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative and delivery … focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring: Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations Strong understanding of HR, workforce or people services, with experience designing user-centred ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally as required. … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits, compliments ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams ...