position (4 out of 7 days) supporting a 24/7 Service Desk, requiring a flexible approach to working hours. Job Duties • Log, categorise, and prioritise incidents through the Solarwinds Service Desk ITSM tool, ensuring alignment with ITIL processes. • Carry out initial triage; troubleshoot and resolve incidents where possible or escalate to appropriate resolver groups. • Manage and track incidents through More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Yolk Recruitment
in Office365. 3 years of demonstrable experience in Azure AD 3 years of experience in Microsoft InTune 3 years of demonstrable experience with IT Service Desk systems such as SolarWinds, Connectwise, ManageEngine, ZenDesk Demonstrable experience in Windows Operating systems. This experience should be at both server and workstation levels. Have demonstrable experience in Networking Administration Experience participating in projects ranging More ❯
years of demonstrable experience in Azure AD 1-2 years of experience in Microsoft InTune 1-2 years of demonstrable experience with IT Service Desk systems such as SolarWinds, Connectwise, ManageEngine, ZenDesk Demonstrable experience in Windows Operating systems. This experience should be at both server and workstation levels. Have demonstrable experience in Networking Administration Experience participating in projects ranging from More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes ?
on your assigned shifts. What You’ll Do: Be the first point of contact for technical support issues, triaging and escalating when necessary Monitor alert systems like PRTG and SolarWinds, responding to alarms and service interruptions Complete user admin tasks (e.g. adding/removing users, Netsapiens and Avaya systems) Build in-depth product knowledge within the first three months Work More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Tunstall Healthcare Group
We are currently looking for a Senior Unified Communications Engineer to join our team and help us test and deliver quality software solutions that are fit for use and purpose. This role is hybrid but could be based in the More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes Associates Limited
opportunity, we encourage you to apply! Responsibilities: Provide 1st line technical support, triaging issues, and escalating as needed. Monitor and manage alarms and alerts within systems like PRTG and Solarwinds for Avaya applications. Handle tasks like adding/removing users and working with systems such as Avaya and Netsapiens. Develop an understanding of the portfolio of systems and take ownership More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
on your assigned shifts. What You’ll Do: Be the first point of contact for technical support issues, triaging and escalating when necessary Monitor alert systems like PRTG and SolarWinds, responding to alarms and service interruptions Complete user admin tasks (e.g. adding/removing users, Netsapiens and Avaya systems) Build in-depth product knowledge within the first three months Work More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Findel
broad understanding of security Knowledge of cloud platforms (AWS/Azure) Working knowledge of Tabular/Multidimensional cubes (SSAS) Advanced Excel knowledge Conduct root cause analysis Any knowledge of SolarWinds would be an added advantage Ability to create and optimize stored procedures Ability to create test scripts for unit testing and data validation Efficiently interpret and distill user requirements What More ❯
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
activities, including installation and configuration of switches, routers, servers, and access points Configure software to enhance security and support firewall upgrades Utilise network monitoring and diagnostic tools such as SolarWinds, Wireshark, IP Scanner, Ping, and Tracert Create detailed technical documentation including network topology diagrams, server rack layouts, Wi-Fi coverage maps, hardware/software directories, and disaster recovery plans Provide More ❯
activities, including installation and configuration of switches, routers, servers, and access points Configure software to enhance security and support firewall upgrades Utilise network monitoring and diagnostic tools such as SolarWinds, Wireshark, IP Scanner, Ping, and Tracert Create detailed technical documentation including network topology diagrams, server rack layouts, Wi-Fi coverage maps, hardware/software directories, and disaster recovery plans Provide More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Tunstall Healthcare Group
triggers, and complex queries. Understanding of ETL processes and working with tools like SSIS. Operational and Analytical Skills: Proficient in monitoring database performance and troubleshooting issues with tools like SolarWinds DPA, Redgate, or native SQL tools. Experience with database security, including encryption, access control, and auditing. Strong knowledge of data governance and managing metadata (ideally for healthcare data). Required More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes Associates Limited
apply today! Responsibilities: Act as the first point of contact for all technical support issues – triaging, troubleshooting, and escalating where needed. Monitor alarm and alert systems (like PRTG and SolarWinds) and respond to service triggers. Carry out user admin tasks (e.g. adding/removing users), work with Avaya and Netsapiens platforms. Learn the systems inside out within your first three More ❯
in operating systems like Windows and MacOS, along with applications such as Outlook, Word, Excel, and other standard office tools (preferred). Experience with service ticketing systems, such as SolarWinds, is advantageous but not mandatory. Must Have Willingness to travel Full driving license (and own vehicle) is essential Seniority level Mid-Senior level Employment type Full-time Job function Information More ❯