D365 Customer Insights Journeys Architect
- Hiring Organisation
- Robert Half
- Location
- Wakefield, West Yorkshire, UK
- Employment Type
- Full-time
Insights Journeys and a new MarTech data environment. This role will lead the end-to-end design and build of a multi-channel customer engagement and insights platform. This is a high-impact position with direct visibility to senior stakeholders, ideal for a hands-on Lead MarTech Architect … excels in fast-paced delivery settings. Key Responsibilities Architect and implement D365 Customer Insights Journeys as the central orchestration platform. Develop a data-driven engagement model using Azure for profiling, segmentation and insight. Enable and integrate multi-channel communications, including: Web Push WhatsApp/RCS (via Twilio) Build real ...