26 to 50 of 94 Technical Support Engineer Jobs in the North of England

Social network you want to login/join with: Technical Support Engineer Tier I, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Action1 Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and platforms … keen interest in automation and a desire to better the way we work. In addition, you will provide oversight, direction, and will act as an escalation point for the Technical Support Team, enabling, instigating and facilitating continual improvement initiatives. You’ll also be assisting with the implementation of new technology and proactively improving existing products to ensure the … use of latest features and most efficient ways of working and helping to support up-skilling and development of the first and second line support teams, you will also contribute to technology projects and initiatives. Core skills you’ll need to succeed in the role: You have strong experience in providing technical support for Azure and More ❯

by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯

by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯

that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but … we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and platforms to all colleagues in relation to technology related incidents, service requests and project delivery. With a proactive mindset you'll have a keen interest in automation and a desire to better the way we work. In addition, you will … provide oversight, direction, and will act as an escalation point for the Technical Support Team, enabling, instigating and facilitating continual improvement initiatives. You’ll also be assisting with the implementation of new technology and proactively improving existing products to ensure the use of latest features and most efficient ways of working and helping to support up-skilling More ❯

Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: 2914901 | Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you … Amazon Robotics is growing its Technical Support Engineering team in London, and we’re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence—keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value … your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact! Key job responsibilities: Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or More ❯

Technical Sales & Support Engineer - RF & Microwave We are looking for a Technical Sales & Support Engineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and … commercial support. Key Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to … promote products Prepare technical documentation, proposals, and quotations Skills & Experience Background in RF, microwave, or electronics engineering Understanding of RF components, systems, or telecom infrastructure (DAS, RAN, amplifiers, etc.) Strong communication skills with the ability to explain technical concepts to customers Analytical and problem-solving mindset Self-motivated and comfortable with travel and independent work HNC/HND More ❯

Get AI-powered advice on this job and more exclusive features. As a Junior Technical Support Engineer, you will serve as the first point of contact for technical enquiries from internal teams, external customers, and field engineers. Your primary responsibility will be supporting the Voltage Optimisation (VO) assets deployed in the field and assisting the Service … team with Planned Preventative Maintenance (PPMs), repairs, and technical investigations. You will also provide first-line (Tier 1) support for deployed Battery Energy Storage Systems (BESS), assessing cases to determine whether escalation to Tier 2 support is required for more in-depth investigation and remedial action. This role requires a firm understanding of electrical and electronic engineering … and recurring issues with cross-functional teams to improve products and services. Assist with deployment of product updates, patches, and upgrades as needed. Monitor system performance and identify potential technical risks before they become customer-facing issues. Qualifications Bachelor’s Degree in engineering or an associated discipline. 18th Edition Electrical Apprenticeship Experience Technical Skills: Experience with PLCs, Networking More ❯

Social network you want to login/join with: Job Title: Technical Support Engineer Location: Manchester Salary and Benefits: £25,000 - £30,000, Annual Leave Allowance, Xmas Shut Down, Modern Working Environment, Training and Development Opportunities, Life Assurance, Employee Health and Wellbeing Portal, Company Social Events, Bonus Schemes, and more. We are hiring for a Technical Support Engineer for a leading manufacturer in the security market with over 66 years of experience. Based in Manchester, this company is known for its extensive product range including Door Entry, Access Control, CCTV, Home Automation, Intruder Alarm, and Fire Alarm systems. The company has a significant global presence, with products sold in over 90 countries and … a workforce of over 850 employees. Responsibilities: Deliver high standards of system and product support to customers. Resolve initial support calls, emails, and chats. Support escalations within the Technical Support team. Stay updated with new hardware and software product releases. Aid in creating technical support literature. Identify and encourage customer training needs. Manage More ❯

Technical Support Engineer – Cramlington Role Overview An exciting opportunity has arisen for a Technical Support Engineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for … offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technical support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries … are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience More ❯

Internal Technical Sales Engineer - Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to … control gear, switchgear, automation equipment, variable speed drives, PLC, HMI, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer, you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully, you will need technical electrical knowledge; there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge, and commercial awareness. The ideal candidate may already be in a similar More ❯

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to … control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar More ❯

GBV Ltd Manchester, England, United Kingdom Technical Support Engineer GBV Ltd Manchester, England, United Kingdom 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by GBV Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range Direct message the job poster from GBV Ltd I have an immediate need for a Technical Support Engineer who would be interested in working for a Manchester based scale-up business that are involved in the AI-powered technology space. The business is seeking an experienced and customer-focused Technical Support Engineer to join our world-class support team. In this role, you will be the front line of support for our cutting-edge data summarization platform, ensuring our customers receive timely and effective assistance. Key responsibilities are, but not limited to: Representing the Support Team and delivering world-class customer service, as an More ❯

Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technical support, and either Windows or Linux background. 2+ years in technical support or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯

Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technical support, and either Windows or Linux background. 2+ years in technical support or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯

A software company based near Durham are recruiting for a Technical Support Engineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities … Providing direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when … necessary; including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations More ❯

Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second … line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance More ❯

Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second … line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance More ❯

fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work? Why We Need You! We’re seeking individuals who can provide exceptional technical support to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential for this role. You’ll be working directly with clients on … complex, sophisticated products often systems-level software where a technical background is crucial for effective communication and problem-solving. Join us to make a real impact! What You Will Be Doing: The individual we're seeking should have a strong technical background and enjoy troubleshooting issues. Normal operations regularly require communicating with customers, managing critical issues, and providing … world-class support to customers. The Support Engineer will receive cases electronically through our Support portal and will also be part of an inbound call queue receiving and answering questions for direct customers and partners. Act as customer advocate when reporting issues to engineering and closely work with other cross-functional teams to have a best More ❯

Technical Energy Support Engineer/BMS Engineer Based in Yorkshire, my client, a Global Energy Organisation, is looking to recruit 2 Technical Energy Engineers/BMS Engineers to work on-site. Responsibilities include providing technical support to customers and project team members, focusing on reactive queries raised to the Site Support Manager. … and clients. The full job description is available upon application and discussion. The ideal candidate will have a relevant Degree (though work experience is preferred), experience as a BMS Engineer or Technical Support Engineer in the energy sector, and: Exceptional communication skills Strong problem-solving skills The company offers an excellent benefits package and a great More ❯

DOE Type: Full-Time Are you passionate about technology, problem-solving, and helping customers succeed? Join Zynk, a leading provider of Data integration solutions, as a Technical Support Engineer and become part of a dynamic team where your expertise will make a real impact! About The Role As a Technical Support Engineer, you'll … play a pivotal role in ensuring our customers get the most from Zynk’s solutions. You'll handle a variety of technical challenges, assist with integration setups, and deliver exceptional support to our clients worldwide. Key Responsibilities Provide first-class technical support to our customers via email, phone, and remote sessions. Troubleshoot, diagnose, and resolve software … and system-related issues. Assist with the deployment, configuration, and integration of Zynk products. Collaborate with the development and product teams to resolve advanced issues. Document technical processes, FAQs, and customer resolutions. Contribute to continuous improvement of support tools and processes. What We’re Looking For Technical Expertise: Strong understanding of software systems and troubleshooting business processes. More ❯

Technical Support Engineer and data analyst Vacancy Title: Technical Support Engineer and data analyst Vacancy Title: Technical Support Engineer and data analyst Contract Type: Permanent Location: Accrington Industry: Mechanical & Electrical Engineering Salary: Competitive Start Date: 2023-10-31 REF: J922237 Contact Name: Jack Elliott Contact Email: Jack.elliott@russell-taylor.co.uk Vacancy Published … over 1 year ago Technical Data Analyst & Support Engineer Rossendale (North west based) About the company: -Our client is a global leading OEM for condition monitoring products. -They offer an extensive product range, from high-tech portable instruments to powerful online systems and comprehensive software to meet the needs of any maintenance organization. Cost-effective and complete … Company Bonus -Company Vehicle -Laptop & Phone -International Travel Hours: -Full Time Office & Field Based - Occasional weekend work, -international travel and some overnight stays Quick overview of the role: The Technical Support Engineer role will be directly responsible to the Technical Director. The successful applicant will be responsible for management of remote and site based vibration data More ❯

Dematic Stockport, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Support Engineer role at Dematic Dematic Stockport, England, United Kingdom Join to apply for the Technical Support Engineer role at Dematic Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future … to understand the underlying issue(s) and provide timely feedback Work proactively with colleagues across the team to ensure prompt resolution of each incident within agreed SLA timescales. Provide support to colleagues through knowledge sharing and promoting knowledge sharing initiatives Required Skills An excellent command of the English language (both spoken and written) A team player with a desire … a customer facing role Desired Skills A knowledge of ITIL processes, and ideally ITIL certified While you will be educated and supported on the job, an inherent aptitude to technical problem solving A willingness to visit customers’ sites to gain a deeper understanding of applications A strong software engineering or computing background Experience with working in the Information Technology More ❯

Job Title - Deskside Engineer Level of Clearance - BPSS Client - IT Renowned Firm Duration - 3 Months Contract Job Responsibilities: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Analyses systems needs, troubleshoots problems. Provides user support, new hire system set ups and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Requirement. Excellent interpersonal communication skills, positive and engaging telephone manner and a high degree of customer service More ❯

countries, the company is renowned for its commitment to innovation and reliability. Its products are trusted across critical sectors including data centres, healthcare, finance, and telecommunications. Overview As a Technical Support Engineer, you will join a growing power systems team focused on delivering expert-level support for UPS and generator solutions. If you're technically sharp … customer-focused, and experienced with AC/DC systems, this could be a great fit. Key Responsibilities And Activities Include Provide timely technical support to internal teams, customers, engineers, and contractors Prepare documentation, CAD drawings, and risk assessments for new or ongoing projects Help develop training content and product documentation Support pre- and post-sales technical queries and product testing Assist with system configuration, design input, and software tool management Take part in a 24/7 technical support rota when required (remote monitoring & on-call) Education And Experience Requirements Background in electrical or electronic engineering (degree or hands-on experience) Experience working with diesel generators or related power systems Experience with Deep More ❯