Junior Service Delivery Analyst
- Hiring Organisation
- Vermelo RPO
- Location
- Salford, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
reporting of IT services to maintain service quality and operational stability. This role is a development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement … timelines. Assist with stakeholder communications and incident documentation. Support post-incident reviews by collating information and actions. Change & Governance Support Assist with Change Management administration, including logging RFCs and maintaining change schedules. Support CAB preparation through agenda packs, minutes, and action tracking. Carry out quality checks on change records ...