1 to 25 of 30 ITIL Jobs in Northern Ireland

/or Octopus Deploy would be an advantage. Experience working with custom internally developed applications and interacting with development teams preferred. Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with: Adherence to formal change management processes. Delivery of services ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing the consultancy ...

cloud services · Confident with Incident and Problem Management · Outstanding customer service skills · Experience with data migration tools (Importers/Exporters) · Ability to work within ITIL framework · Foundational knowledge of iManage Work Server, Preview Server, and RAVN · Experience with an Information barrier solution, preferably Intapp Walls · Experience with Litera tools, specifically ...

suppliers and escalations. Ability to coordinate major incidents while maintaining BAU operations. Excellent verbal and written communication skills. Proven customer service excellence. Experience in ITIL-driven environments with strict SLAs. High attention to detail and ability to work under pressure. Eligible for Security Clearance (SC minimum; NPPV3 preferred). ...

suppliers and escalations. Ability to coordinate major incidents while maintaining BAU operations. Excellent verbal and written communication skills. Proven customer service excellence. Experience in ITIL-driven environments with strict SLAs. High attention to detail and ability to work under pressure. Eligible for Security Clearance (SC minimum; NPPV3 preferred). ...

suppliers and escalations. Ability to coordinate major incidents while maintaining BAU operations. Excellent verbal and written communication skills. Proven customer service excellence. Experience in ITIL-driven environments with strict SLAs. High attention to detail and ability to work under pressure. Eligible for Security Clearance (SC minimum; NPPV3 preferred). ...

/MS) in Engineering, Information Systems, or related field. PMP certification. Experience with ERP migrations or carve-outs in M&A contexts. Familiarity with ITIL, Agile, and Lean Six Sigma methodologies. Proficiency with MS Project, Excel, Visio, Power BI, and collaboration tools. What you'll get in return 15% Bonus ...

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. • Experience working with third-party suppliers and managing escalations. • Familiarity with ITIL service environments and SLA adherence. • High attention to detail and ability to perform under pressure. • Excellent communication and customer service skills. • Eligible for Security Clearance. ...

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. • Experience working with third-party suppliers and managing escalations. • Familiarity with ITIL service environments and SLA adherence. • High attention to detail and ability to perform under pressure. • Excellent communication and customer service skills. • Eligible for Security Clearance. ...

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. • Experience working with third-party suppliers and managing escalations. • Familiarity with ITIL service environments and SLA adherence. • High attention to detail and ability to perform under pressure. • Excellent communication and customer service skills. • Eligible for Security Clearance. ...

compliance. Drive process improvements and team development. What We're Looking For: Proven experience leading technical service teams. Strong communication and problem-solving skills. ITIL knowledge and ability to manage escalations. Eligible for Security Clearance (SC minimum). What's in it for you? Competitive salary (£48K incl. shift allowance ...

with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best practices Proficiency in JavaScript and experience working with ServiceNow APIs and web services Demonstrated experience integrating ServiceNow with other enterprise applications Excellent ...

wider team. Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Several years' experience in a similar role. Desirable experience: Knowledge of Azure Tools including AKS, Azure Functions ...

information flow between Service Delivery Managers and Recovery Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness to work as part ...

information flow between Service Delivery Managers and Recovery Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness to work as part ...

information flow between Service Delivery Managers and Recovery Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness to work as part ...

services Knowledge of the application of security controls and procedures in a complex multi-site enterprise Service integration (SaaS and cloud integration) Technical Skills: ITIL foundation qualified (or above) Good communicator Strong problem solving and troubleshooting skills following a methodical approach Ability to form good relationships with both technical ...

built production systems at scale Strong Azure architecture experience with cloud-native design patterns Demonstrable security framework experience (SOC 2, ISO 27001, ITIL) Hands-on automated testing frameworks expertise Practical BDD familiarity More importantly, you are: A strategic partner who can balance technical excellence with commercial reality Hands-on when ...

Experience IT Service Design & Project Management Experience Experience in Introduction or Release Management Proven delivery of large-scale enterprise go-lives Strong understanding of ITIL Service Transition, change management, and release governance. Hands-on experience with ServiceNow (asset management, CMDB, incident/problem/change management). Familiarity with Jira ...

projects and firewall policy management. Hands-on experience within Algosec implementation projects. Excellent stakeholder management and communication skills. Certifications such as Prince2, PMP, or ITIL are desirable. All candidates will need to go through a background check. Must be eligible to live and work in the UK. Only successful candidates ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure ...

wider team. Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Meticulous attention to detail. Several years' experience in a similar role. Desirable experience: Knowledge of Azure Tools including ...

time management Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail. Must be willing to travel ...

time management Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail. Must be willing to travel ...