26 to 29 of 29 Root Cause Analysis Jobs in Northern Ireland

proofed. Key Tasks: • Monitor and report on service delivery performance against contractual SLAs and KPIs. • Manage major incidents and escalations, ensuring timely resolution and root cause analysis. • Lead and implement continuous service improvement initiatives. • Oversee service-related financials, ensuring accurate forecasting and budgeting. • Coordinate with client and internal More ❯

Solutions Lead to play a pivotal role in shaping our customer-centric strategy. In this position, you will be responsible for overseeing the collection, analysis, and translation of customer data into actionable insights that drive improved customer performance and satisfaction. You will be a bridge between customer success and … to communicate insights effectively to stakeholders at all levels. Support sales team with customer presentations and proposals for business solutions. Design and execute data analysis projects to identify trends, understand customer and uncover opportunities for improvement across the customer journey. Interaction with Service Delivery teams to ensure successful fulfilment … of Services delivered in line with regional requirements. Researching financial and regulatory reports, problem solving and working to find root cause analysis. Proactively identify and champion initiatives that enhance service delivery. Collaboratively working with other departments such as Marketing and Engineering to create and communicate resources which improve More ❯

to communicate insights effectively to stakeholders at all levels. Support sales team with customer presentations and proposals for business solutions. Design and execute data analysis projects to identify trends, understand customer and uncover opportunities for improvement across the customer journey. Interaction with Service Delivery teams to ensure successful fulfilment … of Services delivered in line with regional requirements. Researching financial reports, problem solving and working to find root cause analysis. Collaborative working with other departments such as Marketing and Sales functions to create and communicate resources which improve customer knowledge and confidence in our brand. Coach and mentor More ❯

strongly preferred, Six Sigma a plus. Ability to develop project plans, manage individual deadlines and goals. Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. Manage project More ❯