22 of 22 Service Delivery Jobs in Northern Ireland

Job Description Service Delivery Manager Position Description Put yourself at the centre of the digital revolution, working alongside highly talented individuals to deliver complex projects that matter. Our Service Delivery Managers are trusted to work closely with a wide range of clients on exciting projects with … career wherever you want it to go. This role is based in Northern Ireland. Your future duties and responsibilities Successfully delivering one or more service contracts, ensuring that SLAs are met consistently. Establishing or maintaining and improving an existing service delivery plan, including budgeting and resourcing. Reporting … more than one supply channel (e.g., internal, client, 3rd party suppliers and partners). Leading and managing team members, including both dedicated and shared-service resources. Managing the client relationship. Contributing to securing additional business. Planning, scheduling, monitoring and reporting against service delivery and financial objectives. Required More ❯

Discover where complex meets meaningful as a Service Architect in our Scotland & NI Business Unit. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle … or at other CGI/client locations. We are seeking to grow our team of experienced specialists, focusing on areas such as the design, delivery, assessment, and operation of IT services. As a Service Architect, you may work with a wide range of clients - often on-site - supporting … them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new service solutions and improvement initiatives. You will play a pivotal role in shaping service management strategies, service delivery models and transition to service More ❯

Professional to provide Business Analysis and application development services. In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned … and remedial work as needed to maintain the defined service levels for a given service delivery domain (infrastructure/business systems). M anage the implementation and delivery of new IT systems and minor changes/enhancements to existing IT systems across one or more systems More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the … the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair work. Create work instructions and training documentation to support customers and … field service engineers. Document and maintain accurate history of all field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as More ❯

Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland. Role: As an IT Analyst, you will ensure effective service delivery … infrastructure of IT systems, Vulnerability and asset management within the EAME region. Roles & Responsibilities: As an IT Analyst, you will be responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas. You will be More ❯

Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland. Role: As an IT Analyst, you will ensure effective service delivery … infrastructure of IT systems, Vulnerability and asset management within the EAME region. Roles & Responsibilities: As an IT Analyst, you will be responsible for the delivery of IT services, including system and infrastructure support, Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas. You will be More ❯

level; someone acutely technical. The CTO is an executive role and will lead the studio's operational and technical teams in relation to the delivery of in-camera visual effects, motion capture, and 3D/4D volumetric scanning among other supporting facilities. Studio Ulster is a partnership with Belfast … looking for a Chief Technical Officer- someone who is experienced at the very highest level of the film industry to lead on the technical delivery of Virtual Production in all its forms at the studio. This is an Executive level role with strategic responsibilities for the technical services at … Studio Ulster. The CTO will oversee the technical teams and lead on all technical operations and production services delivery at Studio Ulster. This critical role will help steer the technical direction and strategy of the company and the CTO will be at the helm of the technical operations as More ❯

development, monitoring, and troubleshooting highly configurable and continuously deployable environments in public and private infrastructure. Implements operational and security policies and procedures throughout the service delivery lifecycle. Administers and updates storage, data backup, system redundancies, and disaster recovery systems. Analyzes, installs, acquires, builds, modifies, and supports operating system … including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, family or relationship structure, military service and veteran status, physical or mental disability, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local laws and More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

we have fun along the way. The role – what is involved? As associate director/director of project management you will jointly lead the service provision from our Belfast office. This person will be responsible for directing financial, operational, client and people-related objectives, in collaboration with the other … directors in the office and across the region. The role encompasses leading, developing and monitoring the delivery of the business plan and ensuring services are delivered on time, to budget and with exceptional quality. Responsibilities include: Taking full P&L responsibility, monitoring and controlling financial performance Identifying and delivering … capture and develop win themes. Acting as senior account director for selected key client accounts while contributing proactively to the sharing of clients, ensuring service delivery is undertaken by the individuals most practically equipped to service the client. Creating a cross-selling culture, ensuring all staff understand More ❯

senior position responsible for managing a multidisciplinary team covering asset maintenance, engineering support, planning, and stores management. The role blends leadership, strategic planning, operational delivery, and a strong focus on safety and compliance. You'll be working on a wide range of infrastructure projects, helping to modernise systems, support … decarbonisation efforts, and improve overall service delivery across a busy and dynamic estate. What You'll Be Doing: Leading a team of engineers, planners, and technical staff Overseeing mechanical and electrical maintenance and upgrades Driving innovation in asset management and supply chain operations Supporting energy and sustainability initiatives More ❯

Other locations: Primary Location Only Date: Apr 2, 2025 Requisition ID: The Team and the opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the … abreast of emerging business and industry trends relevant to our clients' business, such as Business Analytics, Robotic Process Automation and Managed Services Effectively lead delivery of client engagements, including: Managing and motivating client engagement teams with diverse skills and backgrounds Drive high-quality work products within expected timeframes and … on budget Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes Manage expectations of client service delivery Demonstrate expertise and in-depth technical capabilities in the areas of Finance operations and processes; Finance operating models; Global Business Services and Finance technologies More ❯

abreast of emerging business and industry trends relevant to our clients' business, such as Business Analytics, Robotic Process Automation and Managed Services Effectively lead delivery of client engagements, including: Managing and motivating client engagement teams with diverse skills and backgrounds Drive high-quality work products within expected timeframes and … on budget Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes Manage expectations of client service delivery Demonstrate expertise and in-depth technical capabilities in the areas of Finance operations and processes; Finance operating models; Global Business Services and Finance technologies More ❯

abreast of emerging business and industry trends relevant to our clients' business, such as Business Analytics, Robotic Process Automation and Managed Services Effectively lead delivery of client engagements, including: Managing and motivating client engagement teams with diverse skills and backgrounds Drive high-quality work products within expected timeframes and … on budget Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes Manage expectations of client service delivery Demonstrate expertise and in-depth technical capabilities in the areas of Finance operations and processes; Finance operating models; Global Business Services and Finance technologies More ❯

to design, build and iterate on our O11Y platform. This engineer will have to work both hands on and strategically with our architects, global service delivery and product teams to plan an observability road map and then execute on those plans. Responsibilities: Assess & Enhance Observability: Review the current … team in enhancing monitoring, logging, tracing, and alerting capabilities. Design & Implement Solutions: Develop and optimize observability solutions that provide deep insights into system and service health. Dashboard Development: Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automation & Alerting: Automate monitoring and alerting processes, including … ML-driven anomaly detection where applicable. Cross-Team Collaboration: Work closely with ICO and product development teams to ensure seamless visibility into system and service performance. Strategic Observability: Partner with key stakeholders to develop a unified observability strategy aligned with business and operational goals. Qualifications: At least 5 years More ❯

Terraform and Ansible. This is an opportunity to: Collaborate with product and architecture teams to enhance the quality and performance of solutions, ensuring optimal service delivery. Drive the adoption of DevOps practices, deliver performance improvements, and ensure high availability and reliability. Implement and manage automation tools and IaC solutions More ❯

eg Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager. For this role candidates will need to: Be able to work on multiple client sites across allocated regions. Be available for … terminating, test equipment, test parameters and test techniques Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems Good knowledge of Service Now (and other Process and Asset Management Tools) Good knowledge of Server Patching Knowledge of LAN/WAN and Active devices Able to use More ❯

Requisition ID: Senior Consultant, Finance Transformation, Business Consulting,Belfast or Derry/Londonderry The opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the needs … and specifically those with a strong background in Finance transformation and technology.We are seeking individuals with consulting experience who have gained project and programme delivery experience. Your key responsibilities Working in our Finance Transformation practice, you will: Work as part of a client engagement teams with diverse skills and … personnel at appropriate levels. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Develop and maintain long-term client relationships and networks. Contribute to PI Finance practice development specifically in the areas of operations, thought leadership More ❯

IT support Eligibility for Security Clearance About Capita Technology & Software Solutions (TSS): Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right … whatever next comes their way. We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s More ❯