19 of 19 Customer Service Jobs in Nottingham

title: Senior Customer Service Agent Salary: £26,000 p/a Location: Nottingham (3 days a week in the office, 2 days WFH Monday to Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel … Fridays, Employee of the Quarter, Employee Referral program and many more Are you an experienced customer service professional ready to step into a more senior role where your expertise truly makes an impact? We re looking for a confident and proactive Senior Customer Service Agent ...

accurately and efficiently, becoming an expert in our products and services. Support customers both remotely and in person, ensuring a positive experience. Maintain accurate customer records and track interactions using company systems. Collaborate with the team to share insights, ideas, and best practices. Take ownership of your professional development … learning about customer service, communication, and problem-solving. Learn and apply knowledge of relevant regulations and standards that impact our clients’ work. Identify trends in customer feedback and suggest improvements to enhance the service experience. Office support/admin including quality checking products and helping during ...

Regional Service Manager, Imaging Systems Basic Salary £60,000 to £65,000 Car/Car Allowance Pension Healthcare Excellent Benefits Package An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds … join a market leading supplier of Imaging Systems The Role – Regional Service Manager, Imaging Systems This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships ...

Service Desk Engineer - Multilingual When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English, Portuguese, Spanish to provide top-tier technical support ...

Service Support Agent Location: Nottingham, (Assessable on public transport) Salary: £24,500 per annum Contract: Permanent Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours per week with one hours lunch) We are working with a growing business that is looking to recruit a Service Support Agent … join a large, collaborative support team. This role focuses on providing high-quality B2B technical and service support, acting as a key point of contact for business customers and ensuring issues are logged, managed, and resolved efficiently. Key Responsibilities: -Provide first-line service and technical support ...

Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard of customer service, utilising excellent communication skills with a view to diagnosing faults and resolving incidents first time wherever possible, within the customers contracted Service … Responsibilities: • Manage Incidents and Requests in line with Process and ITIL best practices. • Ensure Incidents and Requests are responded to within the customers Service Level Agreement • Provide an effective, professional response to Incidents and Requests. • Ensuring a seamless level of customer service and support is offered throughout ...

Temporary Entry Level IT Support – Ongoing NG7, Nottingham £13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line … first line IT support, including password resets and basic troubleshooting Logging, tracking and escalating technical issues to second and third line support Delivering excellent customer service to internal users Shipping and receiving IT equipment Updating and maintaining the IT asset register Assisting with general IT administration tasks ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Software Engineering Degree Apprentice, you’ll learn to configure solutions, write code in C#, TypeScript and React, and support customer solutions using Microsoft Power Platform. This will incorporate AI as a feature of the solution. Role An average week will include working with your team on customer projects … within a broader digital and technology apprenticeship, equipping learners to work across the full software development lifecycle. Monitoring the support queue and investigating any customer issues Configuring the Microsoft Platform Writing code to meet customer requirements Talking to customers and gathering customer requirements Training BSc (Hons) Digital ...

Windows Server, and Microsoft 365 Knowledge of Active Directory and basic networking Familiarity with mobile device management and cloud services Strong communication and customer service skills Highly organised with attention to detail Full UK driving licence and access to your own vehicle (essential due to travel requirements) Working ...

commerce web sites to retailers.We are looking for a dynamic Support Person to join our Helpdesk team. You will be providing support to our customer base for their EPOS hardware and software.Key responsibilities: Taking customer support calls Diagnosis of hardware and software issues over the phone … remote access Assisting customers to resolve software and hardware problems. Liaising with other departments to assist with resolving customer issues Experience required: A sound understanding of IT hardware and software Excellent communication and customer service skills Excellent problem-solving skills Ability to use own initiative Able ...

sites to retailers. We are looking for a dynamic Support Person to join our Helpdesk team. You will be providing support to our customer base for their EPOS hardware and software. Key responsibilities: Taking customer support calls Diagnosis of hardware and software issues over the phone … remote access Assisting customers to resolve software and hardware problems. Liaising with other departments to assist with resolving customer issues Experience required: A sound understanding of IT hardware and software Excellent communication and customer service skills Excellent problem-solving skills Ability to use own initiative Able ...

searching for likeminded professionals that are enthusiastic, positive, ambitious, mentally agile, conscientious, and driven - not only financially, but by delivering a top quality customer service and having both personal & professional pride in the work that they deliver, relationships that they build, and tenacity that they display to succeed … skills. Strong Office 365 skills, in particular with Word & Excel. Desirable CIPD Qualifications Accounting software experience Previous experience within recruitment, management consultancy, or professional service markets. Bachelor's Degree If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards ...

Network Engineer Full time permanent 5 days on site in Nottingham Position Overview As a Network Engineer within Service Operations, you will serve as a critical technical escalation point for diverse client environments. This role involves remote and occasional onsite support, providing advanced troubleshooting across complex networks, server … practices, and processes. Troubleshoot and resolve high-level workstation, server, and network incidents. Set client expectations appropriately. Utilise appropriate software utilities and tools. Monitor service desk for escalated tickets and prioritise accordingly. Ensure escalations are properly addressed. Escalate cases to senior engineers following best practices. Communicate troubleshooting steps clearly ...

events. Foster strong relationships with current clients, ensuring their satisfaction and loyalty. Regularly communicate with clients to understand their evolving needs and identify additional service opportunities. Monitor of shipments (Export/Import) whiles providing updates to Clients Develop a comprehensive sales strategy delineating target markets, client segments, and revenue … Formulate an action plan comprising sales tactics, timelines, and milestones to meet or surpass revenue targets. Collaborate closely with internal teams, particularly operations and customer service, to ensure smooth on boarding for new clients. Oversee day-to-day operation of freight Transportation keeping movement efficient and minimised cost. ...

AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading.SCClearanceeligibilityisrequired. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...