Nottingham, England, United Kingdom Hybrid / WFH Options
Little Fish (UK) Ltd
wider success of the Cyber division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel, Defender solutions, and security best More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
wider success of the Cyber division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel, Defender solutions, and security best More ❯
frameworks Strong documentation, communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Adria Solutions
frameworks Strong documentation, communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and More ❯
with a wide range of senior leaders across CDIO (Head of, Service Owners, Practice Managers). Manage each service team to consume a wide range of Service Management Practices (ITIL) and technical capabilities to support the daily run and change activities across each service, ensuring effective cross functional working across CDIO to ensure we manage our live IT services to … a highly collaborative manner. Minimum Requirements IT Service Management leader, with a proven ability to provide high-level assurance and governance to ensure outcomes from IT service management practices. ITIL v4 foundation certified (or a higher certification) and demonstrable experience in its application of IT service management best practices and frameworks, ITIL or IT4IT with demonstrable experience of having applied More ❯
field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to have) and English All qualified More ❯
Azure Virtual Desktop, Microsoft RDS, Citrix, Horizon). Familiarity with VLANs and VPN configurations. Experience with PowerShell scripting. Knowledge of networking components (firewalls, switches, access points). Understanding of ITIL best practices. Salary/Package Ekco promotes diversity, equity, inclusion, and belonging. We support internal mobility and development opportunities. Flexible working arrangements with a focus on family-friendly policies are More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
flexible hybrid working, focused on shaping and delivering a modern, efficient ITSM strategy across the EMEA region. This role is ideal for a senior IT service leader with strong ITIL expertise, a track record of transformation, and experience operating in matrixed, multinational environments. Key Responsibilities: Lead and evolve ITSM strategy and operations across the EMEA region Drive best-practice ITIL … and lead a high-performing ITSM team with a culture of continuous improvement. Candidate Profile: 10+ years of IT service management experience, with 5+ years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), nottingham col-narrow-left Client: Stealth iT Consulting Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow More ❯
of a team Knowledge/Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in performing data analysis Experience in using PowerBI About us With over 20,000 employees across the globe, we work at the heart More ❯
development and testing lifecycles, including Agile methodologies, is desirable Degree in Computer Science, InformationTechnology, or a related discipline (or equivalent experience) Certifications in relevant tools or frameworks (e.g. ITIL, DevOps, or cloud platforms) are advantageous If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get More ❯
and testing lifecycles, including Agile methodologies, is desirable. Degree in Computer Science, InformationTechnology, or a related discipline (or equivalent experience). Certifications in relevant tools or frameworks (e.g., ITIL, DevOps, or cloud platforms) are advantageous. If this sounds like you, join us and grow with Greencore, driving our future success. What you'll get in return Competitive salary and More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
user stories, grooming requirements, and advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred Agile/SAFe More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
native SaaS platform Manage the configuration and deployment of Salesforce changes across environments Work closely with technical teams on customisations and integrations Lead incident, problem, and change management using ITIL-aligned processes Act as the main escalation point for technical issues and platform-related incidents Ensure the platform adheres to compliance and regulatory requirements Drive continual service improvements and support … a similar application/platform support role Understanding of the Salesforce ecosystem, limitations, and best practices Experience in a regulated environment (e.g. fintech, healthtech, legaltech, insurtech, etc.) Familiarity with ITIL processes, especially change, release, and incident management Excellent communication and stakeholder management skills Proactive and adaptable—comfortable working in a scale-up setting Desirable: Salesforce certifications (e.g. Administrator, App Builder More ❯
zSeries storage solutions Automate storage infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and technology teams Required Experience & Skills More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Air IT Limited
high standards of information security. Qualifications, Knowledge, and Experience: Demonstrable experience in senior-level communication and stakeholder management. Commercial experience in managing contractual requirements and ensuring adherence to commitments. ITIL certification. Experience with SDI or ISO20001 accreditation. Knowledge of AGILE project management methodologies. Why Join Us? As a Service Delivery Manager, you will play a pivotal role in shaping the More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Adria Solutions
over 700 users across more than 100 sites Identifying service improvements and promoting end-user satisfaction What were looking for: Proven experience in IT support management Strong understanding of ITIL and service management best practices Technical knowledge of Microsoft infrastructure, networking, and remote support tools Excellent communication and interpersonal skills Ability to lead, coach, and develop teams effectively Desirable skills More ❯
the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯
and network security. As the successful candidate, you will have a degree/professional qualification or equivalent relevant experience and be a motivated self-starter, ideally with experience of ITIL and supporting change within a complex IT environment. At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach More ❯
the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯
for the service management team. Implement metrics and KPIs to measure service performance. Skills and Experience Extensive experience in service management, preferably in a leadership role Strong knowledge of ITIL or other service management frameworks Proven track record in developing and implementing service management strategies ITIL certification or equivalent Behaviours: Ambitious - Drive, Planning & Execution Adventurous - Flexibility, Resilience & Savvy thinking Community More ❯
previous or current 1st line experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring a seamless level of customer More ❯
the relevant suppliers. Act as the central point of coordination for service transition, ensuring control over modifications and introductions of new services across suppliers. What we need from you ITIL v3 or v4 foundation or above. Relationship management. Strong communication skills (written and verbal). Here's what you need to know Our market-leading benefits package includes 26 days More ❯
our Finance Business Partner, handling supplier performance, mitigating operational risks, processing purchase orders, ensuring contractual and regulatory compliance, and resolving issues promptly to prevent service disruptions. You should be ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Strong leadership skills, effective stakeholder management, adaptability in a rapidly changing environment, experience managing service provision from More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Usedtrucksforsaleusa
risks associated with IT solutions architecture decisions. Leading IT solutions architecture activities within a complex multi-application, multi-project IT environment. Tools/Frameworks: Lean IX, TOGAF, Zachman, FEA ITIL, SIAM, CITA. Technical Environment: SaaS, IaaS, PaaS, Web Apps, Cloud Hosted COTS, DevOps MS Dynamics, MS SharePoint. Benefits: Salary to £90k (DOE) + Bonus (to 15%) + Hybrid/Flexible More ❯