Deputy Service Desk Lead
- Hiring Organisation
- Network IT
- Location
- Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
experienced Service Desk professional ready to take the next step into leadership, working in a dynamic environment that values collaboration, service excellence, and continuous improvement. This is a SHIFT BASED opportunity, which includes rotational shift work covering nights, weekends, and public holidays. Please ensure you are willing to adhere … shift performance, track SLA compliance, and produce clear shift reports highlighting key issues, trends, and team performance. Identify opportunities for service and process improvement, while continuously developing technical knowledge through training and self-learning. Essential Skills & Experience Experience in IT support or Service Desk environments, ideally within ...