1 to 25 of 34 Customer Engagement Jobs in Reading

HCP Omnichannel Activation Manager

Location
Reading, England, United Kingdom
ケアは私たちの才能です。 Who We Are 私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。 Role reports to: Health Care Professional Engagement Lead, Northern Europe 場所: Europe/Middle East/Africa, United Kingdom, Reading, Berkshire 勤務地: ハイブリッド あなたがすること The HCP Omnichannel Activation Manager will lead … development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy and business growth through the effective ...

Customer Data Business Analyst

Hiring Organisation
Primark
Location
Reading, England, United Kingdom
Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative … within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products ...

Lead Solution Architect (Advanced CRM & Customer Data)

Location
Reading, England, United Kingdom
Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

Pre Sales Technical Manager Reading, Berkshire, United Kingdom + 1 more Sales Posted 12 hours ago

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

Account Success Manager

Location
Reading, England, United Kingdom
proudly maintaining headquarters in New Zealand. Role The Account Success Manager (ASM)plays a pivotal role in transforming customers from sales into long-term customer success. The mantra for the role is ‘users and usage’ and at its core that is about optimizing the number and proficiency of happy … assigned accounts, the ASM acts as a strategic liaison between Seequent, the Bentley Account Manager, the account team and the customer. They coordinate customer interactions to ensure alignment across departments, including technical support team, to drive positive outcomes. ASMs develop a deep understanding of the customer, their business ...

Customer Success Manager, Risk Solutions

Location
Reading, England, United Kingdom
customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Role As a Customer Success Manager within Risk Solutions, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio … Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. As a CSM, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes ...

Pre Sales Technical Manager

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.About HPHP creates new possibilities for technology … team.Conduct regular training to ensure team expertise in current technologies.Develop and implement presales strategies aligned with business goals.Customer EngagementCollaborate with sales teams to assess customer requirements.Deliver tailored product demonstrations and technical presentations.Build strong relationships with clients to ensure trust and credibility.Solution Design & Proposal DevelopmentArchitect and validate technical solutions based ...

Senior Field Marketing Manager

Location
Reading, England, United Kingdom
market insight, account intelligence, creativity and data to determine where marketing can have the greatest commercial impact. Working closely with Sales, Account Executives, BDRs, Customer Success, Alliances and Marketing, you’ll translate business and territory priorities into integrated programmes that create meaningful customer engagement and measurable revenue … have the opportunity to shape how Qlik engages some of the UK’s most important enterprise organisations and influence the full journey from account engagement through to pipeline and expansion. You’ll have the opportunity to: Own and execute Qlik’s UK field marketing strategy, aligned to revenue, pipeline ...

Senior Offer Specialist Field Sales Representative

Hiring Organisation
Schneider Electric
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
clients, especially the Distributors, Panel builders, Installers, OEM and Integrators as well the End users in the industry & tertiary sectors, ensuring business growth and customer satisfaction. You will manage the promotion of the Universal Enclosures offer including the P&S (adapted products and services) and provide techno-commercial support … across your territory. Build and develop strong relationships with distributors, OEMs, panel builders, integrators and end users. Identify new business opportunities while expanding existing customer relationships. Develop and deliver account and territory growth plans aligned with business objectives. Promote Schneider Electric's enclosure solutions, products and services through customer ...

Technology Project Manager - CRM & Customer Engagement

Location
Reading, England, United Kingdom
technology transformation to hire an experienced Technology Project Manager in Reading. You will own the end-to-end delivery of a high-profile customer technology programme, including CRM, customer data and engagement capabilities. Working across Technology, Digital and external partners, you will ensure delivery against scope, budgets ...

Senior Service Solutions Analyst

Location
Reading, England, United Kingdom
summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

Project Manager

Location
Reading, England, United Kingdom
digital and technology transformation to hire an experienced Technology Project Manager. You'll take ownership of the end-to-end delivery of a major customer technology programme, focused on new CRM, customer data and customer engagement capabilities. Working across Technology, Digital, Business teams and external partners … hybrid delivery environments Comfortable bringing structure and direction to complex and evolving programmes This is an opportunity to take ownership of a high-profile customer technology transformation within a large, complex organisation, with significant exposure across both Technology and the wider business. #J-18808-Ljbffr ...

Head/Director TAM Transformation & Services, Airports

Location
Reading, England, United Kingdom
overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...

Technical Pre-sales Consultant

Hiring Organisation
Rebel Recruitment Limited
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£70000 - £110000/annum
Salary: Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

Technical Pre-sales Consultant – Full Time – Reading

Location
Reading, England, United Kingdom
Salary: Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

Assistant Marketing Manager

Location
Reading, England, United Kingdom
from you. What you’ll be doing Campaign planning & execution Support the development and delivery of integrated, multi-channel marketing campaigns that drive awareness, engagement and lead generation. Take ownership of campaign activity from briefing and planning through to execution, optimisation and reporting. Help develop and launch … clear focus on marketing KPIs, lead generation, conversion and ROI. Monitor campaign performance using analytics and marketing automation tools. Use data, testing and customer insights to continuously improve campaign effectiveness. Produce regular performance reports, highlighting successes, learnings and recommendations. Content & creative development Create and coordinate engaging content across digital ...

Account Manager- B2B Software

Hiring Organisation
Acuro Associates Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £50000/annum + commission
SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews ...

Technical Project Manager

Hiring Organisation
Technify Talent Limited
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

Sales Operations Specialist (Geology/ Mining/ SaaS / Software / Technology)

Location
Reading, England, United Kingdom
Manage the day-to-day operational processes supporting Blueprint (training) programs across the Geotechnical portfolio, ensuring consistent execution, stakeholder coordination, and high levels of customer engagement while supporting regional and global programs. Provide operational support for OpenGround and PLAXIS training services and Blueprint programs, including registration management, learner … administration, training logistics, customer communications, and reporting activities supporting regional and global programs. Coordinate end-to-end administration of Open Enrolment training courses, including quote generation, order processing, approval workflows, customer onboarding, and invoicing coordination. Act as the primary operational contact for customers with procurement, vendor onboarding, purchase ...

Head of Marketing & Academy, 3Shape UK

Location
Reading, England, United Kingdom
award-winning product portfolio and employing more than 2,200 people across 30+ offices worldwide. 3Shape UK is a direct market with an established customer base and a growing network of reseller partners. The UK business is entering a critical growth phase, investing in building a world-class marketing … capability to drive brand presence, demand generation, and customer engagement. The Opportunity This is an exceptional opportunity for an experienced marketing leader to take full ownership of the UK marketing and academy function — setting strategy, elevating execution, and leading a team in a high-growth market. Collaborating closely with ...

Project Manager

Hiring Organisation
Profectus Recruitment
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Project Manager to lead complex, client-facing software implementation projects for healthcare organisations across the UK. This is a delivery-focused role requiring confident customer engagement and full ownership from initiation through to go-live and handover. The opportunity You will join an established healthcare technology provider delivering … business-critical software into NHS and private healthcare environments. The role sits at the centre of the relationship between the customer and internal delivery teams, so you must be comfortable leading conversations, managing expectations and maintaining credibility with senior stakeholders. This is not an internal IT project role. ...

Cryptographic Services Architect

Location
Reading, England, United Kingdom
Infrastructure (PKI), Key Management Services, Hardware Security Modules (HSMs), and emerging post-quantum cryptography initiatives. This role offers the perfect blend of architecture, engineering, customer engagement, and strategic leadership. What You'll Be Doing Architecture & Technical Leadership Lead the cryptographic architecture for bids, proposals, and project delivery. Define … secure, scalable, and compliant solutions aligned with customer requirements and industry best practice. Produce high-quality architectural documentation including High-Level Designs (HLDs), solution designs, requirements specifications, and testing artefacts. Present technical solutions confidently to customers, senior stakeholders, and technical review boards. Support the transition from bid to delivery ...

Sales Operations Manager

Hiring Organisation
Zero Surplus
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
have visibility beyond the initial sale, looking across acquisition, renewal, expansion and churn to give the business a much clearer understanding of the complete customer lifecycle. Ultimately, your job is to make sure the systems, processes and data behind the sales team are doing everything they can to help … commercial trends. Take ownership of CRM data quality and introduce sensible processes to maintain accuracy and consistency. Analyse acquisition, renewal, expansion, churn and customer engagement to provide a clearer view of the full customer lifecycle. Support commercial planning around territory coverage, account allocation, sales capacity, conversion ...

Distribution Account Manager

Location
Reading, England, United Kingdom
networking and surveillance product sets Develop and execute comprehensive sales and marketing plans in line with company objectives Manage distribution stock levels to maximise customer availability across the full range of networking and security products Proactively engage with the existing partner base to identify new customers and support partner … region, including occasional overnight stays where necessary Manage the security reseller/wholesale business, working with distribution partners to identify and activate new customer opportunities About you We are looking for someone with strong experience selling security and surveillance hardware products, who knows this market inside out. You will ...

Presales Technical Manager — Enterprise Solutions

Location
Reading, England, United Kingdom
team across Enterprise accounts. You will coach consultants, drive technical strategy, and partner with sales leadership to accelerate deal velocity. Responsibilities include solution validation, customer engagement, and proposal development, with a focus on IT infrastructure and cybersecurity. Strong leadership and communication are essential. #J-18808-Ljbffr ...