9 of 9 Customer Engagement Jobs in Reading

Permanent employee, Full-time Reading, Hybrid Customer Success Manager 35,000 - 40,000 £ per year Your mission Company Overview: AppFox is an innovative software development team specializing in creating cutting-edge apps for ecosystems like Atlassian, Monday, and Miro. It is part of Automation Consultants (AC) but markets its … products under the AppFox name. Our solutions are used by high-profile organizations such as Twilio, Deloitte, Microsoft, Oracle, and Ocado, among a customer base of over 3,000 organizations worldwide. Our focus is on enhancing document and data management to streamline workflows and boost productivity. AC, our parent … providing full-spectrum solutions across the software development lifecycle, including consultancy, migrations, training, and managed services. Position Overview We are seeking an enthusiastic and customer-driven individual to join us at AppFox as a Customer Success Manager. You will be instrumental in helping our customers achieve value faster More ❯

an emphasis on designing and optimising lead scoring processes, ensuring the throughput of content to support both demand generation and lead nurturing campaigns, identifying customer marketing opportunities and exploiting new opportunities. The role will also involve the day-to-day management of a busy team to ensure that deadlines … of establishing and managing demand generation marketing functions. Key Areas and Responsibilities Develop and execute multi-channel nurture campaigns to guide leads through the customer journey. Analyse campaign performance and optimise messaging, timing, and segmentation. Create strategies to increase customer value by identifying product sale opportunities. Develop targeted … campaigns to upsell, cross-sell, and drive repeat purchases. Foster customer loyalty through events, webinars, and exclusive content. Utilise existing technology (such as Hubspot) and recommend additional technology to automate and optimise nurture campaigns. Develop and maintain sophisticated lead scoring processes. Implement A/B testing to refine messaging More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

giving patients better access to innovative treatments. Our Services: Market Access - Value and Access Strategy, Pathway Analytics, Transformation, Case Finding, Training and Development Market Engagement and Activation, Patient Engagement and Clinical Support Recruitment and People Outsourcing Services, Nursing Services, Clinical Pharmacists Our Clients: Pharmaceutical, Med Tech, Biopharma, Startups … Consumer Health, Biotech, Med Devices, Healthcare Providers What You'll Do: Prospect & Leverage : Identify and capitalise on new business opportunities within existing and potential customer accounts. Network & Build Relationships : Actively engage with industry professionals to establish connections and uncover opportunities. Strategic Planning : Collaborate with Sales Management to develop and … comprehensive sales plans for target accounts. Lead Sales Process : Prepare and deliver compelling sales presentations, coordinate proposals, respond to bids, and manage contractual documents. Customer Engagement : Maintain visibility within customer organisations, ensuring satisfaction through regular communication. Sales Reporting : Track and report all sales activities in our CRM More ❯

and Network Security. We're looking for an experienced Technical Pre-Sales Architect specialising in Cyber Security to deliver consultative, vendor-agnostic solutions, ensuring customer requirements and business outcomes are consistently prioritised. This role involves leading customer engagements with a consultative, solution-focused approach, particularly across Cyber Security … proposals and accurate Statements of Work (SOWs), working closely with Bytes' Cyber Security and Network Security delivery teams. Role Responsibilities Lead technical pre-sales customer engagements, adopting a consultative, agnostic, and customer-focused approach. Create detailed Statements of Work (SOWs) in collaboration with Cyber Security and Network Security … Compliance & Assurance (ISO 27001, PCI DSS), penetration testing, and vulnerability assessments. Provide thought leadership, offering expert guidance to customers, ensuring Bytes remains aligned with customer-specific requirements and outcomes. Maintain independence and objectivity in solution recommendations. Provide technical consultancy and strategic support to Account Management and Solutions Specialists throughout More ❯

a Marketing Assistant to ensure success. What You'll Be Doing: Product Marketing Strategy: Develop a deep understanding of target markets, buyer personas, and customer journeys to position our SaaS products effectively. Campaign Execution: Plan and oversee multi-channel marketing campaigns, including digital marketing, content creation, social media, email … and events. Market Research & Insights: Conduct competitive analysis, industry research, and customer feedback reviews to refine product messaging and marketing strategies. Customer Acquisition & Retention: Implement strategies for SEO/SEM, paid ads, content marketing, and lead nurturing to attract and retain customers. Sales Enablement: Develop compelling sales materials … or higher) or CIM qualification preferred. Leadership Skills: Experience managing and mentoring junior team members. Marketing Expertise: Strong knowledge of campaign management, customer segmentation, and sales enablement. Tech-Savvy: Hands-on experience with marketing automation, CRM, SEO/SEM, and analytics tools. Excellent Communicator: Strong written and verbal communication More ❯

leadership. Key Responsibilities: Sales Leadership & Revenue Growth Develop and execute Public Sector go-to-market (GTM) strategies to drive new ARR growth within targeted customer groups. Oversee and lead 3 sales leaders, representing each of the 3 pillars (Education, SLG and Federal), providing strategic direction, coaching, and mentorship. Own … meets and exceeds targets. Cross-Functional Leadership & Strategic Execution Act as a key liaison between Sales and internal teams (Marketing, Product, Legal, Finance, and Customer Success) to align on go-to-market strategies, pricing, and deal execution. Provide thought leadership and insights into cybersecurity trends, compliance mandates, and emerging … guide product development and sales messaging. Lead quarterly business reviews with executive leadership, presenting sales forecasts, market insights, and pipeline trends to shape strategy. Customer Engagement & Advocacy Build and nurture strong relationships with key customers, ensuring a high level of customer satisfaction, trust, and long-term partnerships. More ❯

the TV, Media, Aerospace and Satellite communication industries including some of the top household brands. We are working on a mix of long-term customer engagements and shorter consulting projects, quickly fast tracking their experience within the industry, and their career. Responsibilities: Collaborate with stakeholders to understand and implement More ❯

systems are installed, calibrated, and maintained to the highest standard. This role offers a unique opportunity to apply your technical skills in a dynamic, customer-facing environment with a global industry leader. Job Responsibilities Field Operations • Carry out installation, commissioning, preventative maintenance, calibration, and decommissioning of CMM equipment. • Diagnose … repair faults at the component or module level, covering both electrical and mechanical systems. • Produce clear, detailed service documentation and reports following site visits. Customer Engagement • Serve as a trusted technical advisor during all phases of the service process. • Support coordination and scheduling efforts to streamline service delivery. More ❯