18 of 18 Customer Service Jobs in Reading

Customer Service & Operations Executive - Chinese Speaking, Reading: A leading global technology brand seeks a proactive Customer Service & Operations Executive to support its B2B channel. This role blends customer service, order management, and operational coordination to ensure seamless service delivery to business clients. Client … Details B2B Customer Service & Operations Executive - Chinese Speaking, Reading: The employer is a well-established multinational specialising in networking and smart technology solutions. Known for innovation, reliability, and a strong presence in both consumer and commercial markets, the company continues to expand its footprint across Europe through ...

join a leading property company in Reading. The role requires a detail-oriented individual with a focus on supporting procurement operations and ensuring efficient customer service delivery. Client Details Procurement Coordinator, Reading: This medium -sized property organisation operates within the customer service department, focusing on delivering … services. Support the procurement team in identifying cost-effective solutions. Ensure compliance with company policies and industry regulations. Handle queries and provide exceptional customer service to internal stakeholders. Prepare reports and analyse procurement data to improve processes. Collaborate with other departments to align procurement strategies with company objectives. ...

business process optimization, and AI-powered capabilities. You'll work at the intersection of business strategy and technology, helping organizations transform how they manage customer relationships. Key Responsibilities Pre-Sales & Business Development Partner with sales teams to understand prospect requirements and design compelling CRM solutions that address business challenges … testing strategies, data migration plans, and change management programs Business Process Management Analyze current business processes and identify opportunities for optimization and automation Map customer journeys and design processes that enhance customer experience and operational efficiency Create process documentation, workflow diagrams, and standard operating procedures Facilitate process design ...

Please note: I can only accept applications from suitable applicants who are either Fluent Spanish (or Fluent Dutch) This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile … Fluent Spanish (Or Dutch) language skills Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

only accept applications from suitable applicants who are either Fluent Dutch or have Fluent Spanish language skills. This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile, PC) Support … Skills Summary: Fluent Dutch (Or spanish) Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

related to renewals team • Deploy & execute best business practices KNOWLEDGE, SKILLS AND EXPERIENCE: • Graduate Calibre or equivalent. • Experience within a sales environment/customer service • Excellent Customer Services skills required • Experience within the IT sector or similar • Exposure to EMEA organization processes and structure • Must be very … organized in approach & customer facing • High level of attention to detail • Good time management skills • Team player • Previous experience of using a CRM or ERP tool would be an advantage (i.e. Oracle/SAP/SalesForce.com etc.) • Intermediate Excel • European language would be an advantage ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

Record360 Executive team is a high-velocity team of sales professionals focused on delivering best-in-class customer experiences. We focus on delivering solutions to challenges at a level of professionalism unmatched in our industry (and beyond). Key Responsibilities Performance Deliver quality and tailored demonstrations to prospects based … prospect’s challenges, causes and consequences. Understand customer goals, plans, challenges, timelines, budgets, and authority. Create accurate business value alignment between the prospect and Point of Rental Software’s solutions. Close deals. Close Deals. Close Deals. Meet or exceed monthly quotas. Strive to continuously improve and demonstrate a willingness ...

remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop ...

process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management. Responsibilities Partner with sales teams to understand prospect requirements and design effective CRM solutions Lead discovery sessions and workshops to identify business … sales activities, solution design, or client-facing consulting engagements Experience supporting change management and user adoption initiatives Strong understanding of sales, marketing, and customer service business processes Experience with business process modelling, analysis, and optimisation methodologies Working knowledge of AI and machine learning concepts and their application within ...

moving telecoms provider in Berkshire as a Senior C# Developer, where you'll lead the development of internal applications that drive operational efficiency and customer service excellence. This is a hands-on role for a seasoned engineer who thrives in a collaborative, delivery-focused environment. About the Role ...

COMPANY: This organisation is a leading light in their market and have reached this standing by providing fantastic training to their staff and superb customer service to their new and existing clients. They are actively looking to expand their operation with enormous growth plans ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

family coffee wholesaler in the UK with branded support in Europe. We support independent businesses in the HoReCa industry, providing a effective offering and customer service. We pride ourselves on our relationship with our clients and are looking for someone to come into our business to secure new relationships. … mainly Business Development in your designated patch. Calling on potential clients such as independent hotels, restaurants and local businesses introducing the offering and the service and support which they are very proud of. The account base that will be inherited is very established this is made up of HoReCa ...