17 of 17 Customer Service Jobs in Reading

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month fixed term contract (start ASAP) Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

Service Desk Team Lead Reading/Hybrid What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development … team that supports your ambitions and growth, both personally and professionally. The Opportunity: We’re offering an exciting opportunity for an experienced and motivated Service Desk Team Lead to step into a crucial role within our Digital Technology and Services (DTS) function. This position sits at the heart ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

experienced administrator with strong coordination skills and a passion for delivering excellent customer service? We’re recruiting urgently for a Service Desk Administrator to join a leading organisation in the commercial vehicle systems sector. This is a fantastic opportunity to support a busy service department … annum Location: Fully Office based, Reading (RG4) What you’ll be doing: Act as the first point of contact for all service enquiries via phone and email. Log, triage and manage service requests using Zendesk. Schedule and allocate field engineering jobs through the Big Change portal. Coordinate planned ...

largest water and wastewater provider. You’ll gain hands‐on experience delivering accurate reporting, analysis, and insights that help drive decision‐making across Customer Service, Financial Customer Care, Wholesale, contributing to services that millions rely on. Role What you’ll be doing as a Data Analyst Apprentice … Closing Date Friday, 6th March 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications Maths and English GCSE, grade ...

renewals team • Deploy & execute best business practices Knowledge, skills and experience: • Advanced user of Salesforce including raising quotations • Experience within a sales environment/customer service • Excellent Customer Services skills • Experience within the IT sector or similar • Previous experience of using a CRM or ERP tool would ...

looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients IT team based in Reading. This is an excellent opportunity for someone early in their IT career who enjoys problem-solving, helping people, and building hands-on technical experience. You will … bespoke network management platform (full system training provided) Diagnose and resolve basic hardware, software, and network issues Log, categorise, and prioritise incidents and service requests accurately Communicate clearly and professionally with users to deliver a positive support experience Follow troubleshooting guides and knowledge-base articles to resolve issues efficiently ...

Service Manager Full time, fixed term for up to 12 months (maternity cover) Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary circa £45,000 pa plus benefits An opportunity has arisen for an IT Service Manager to join our busy Technology … around 300 employees, 200 Associate Lecturers, and 4,000 students. You will need to take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point ...

within the billing function. ABOUT YOU 2+ years' experience in a billing, finance, or similar operations environment (software/tech industry advantageous). Strong customer service skills and ability to communicate clearly. Working knowledge of billing systems and Microsoft Office; experience with SAP or Salesforce beneficial. Understanding ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support … functional teams to ensure quality and compliance standards are upheld Support all aspects of compliance, documentation control, and audit readiness General Responsibilities Respond to customer queries in line with company policy Communicate effectively with line management regarding issues, concerns, or changes in personal circumstances that may impact performance Attend ...

Reading. Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring Billing accuracy. He/She brings good customer service, problem solving and business partner skills to work with Sales, Billing Specialists and other key stakeholders to ensure order processing and related billing … ensure order can be ‘booked’ Troubleshoot and resolve order management and billing issues to support meeting cash collection targets; Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies; Responsible to follow all internal controls and policies related to order processing and billing ...

should also be able to have the persuasive and professional business acumen to offer constructive face-to-face meetings Recognises the importance of customer service and strives to deliver high standards Able to always present a positive professional image of MDC Ltd at all times Benefits: Competitive salary ...

Tate Associates are excited to be recruiting for a dynamic IT Account Director/IT Sales exec on behalf of a leading IT Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over a range of businesses in recent years and expanding their portfolio of services … will play a key role in driving business growth by developing relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications. Key Responsibilities : Manage ...

Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading. SCClearanceeligibility isrequired. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your ...