1 to 25 of 35 ITIL Jobs in Reading

skills. Proven problem‐solving and decision‐making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast‐paced environments. Strong organisational and planning capabilities with ...

Server 2016+ Active Directory experience ServiceNow or related ITSM tool knowledge Dynatrace or other monitoring tools Understanding of cloud platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure Fundamentals/Administrator) Vendor-specific CRM/ERP certifications Security Clearance High Level Clearance is mandatory for this ...

skills. Proven problem-solving and decision-making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast-paced environments. Strong organisational and planning capabilities with ...

teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments Cloud or enterprise infrastructure Innovation ...

Cisco Certified Network Professional (CCNP) or equivalent TOGAF Certification (or other enterprise architecture frameworks) PRINCE2 Practitioner, AgilePM or equivalent certification CompTIA Network+ or Security+ ITIL Foundation or higher Continuous Professional Development Essential Evidence of continuous personal and professional development with formal certifications. Previous Experience Essential Extensive experience in technical architecture ...

especially like to hear from you Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety ...

improving supplier performance, cost effectiveness and customer satisfaction Background delivering architecture or technology services within MOD, Defence Digital or UK aerospace environments Desirable: CIPS, ITIL, PMP or related professional certification Experience managing or overseeing the transition of IT supplier contracts between legal entities Experience supporting tendering, contract renewal and supplier ...

improving supplier performance, cost effectiveness and customer satisfaction * Background delivering architecture or technology services within MOD, Defence Digital or UK aerospace environments Desirable: * CIPS, ITIL, PMP or related professional certification * Experience managing or overseeing the transition of IT supplier contracts between legal entities * Experience supporting tendering, contract renewal and supplier ...

extent, as needed. Bachelor's degree in Business Information Systems, Engineering, Supply Chain, or related field (or equivalent experience). Professional certifications (e.g., PMP, ITIL, Agile) are a plus. Why Join Us? Working for the undisputed global leader in a business‐critical industry offers unparalleled possibilities. Our team is made ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

Experience with device enrolment, compliance policies, and conditional access. Knowledge of Microsoft Entra ID and identity-based access controls. Understanding of endpoint security and ITIL-based service management. Desirable Skills SCCM and Windows co-management experience. PowerShell scripting and automation. Application packaging and Win32 deployments. Experience with PKI and certificate ...

supplier governance framework . Experience with tendering, supplier selection and ongoing performance management. DV Clearance . Relevant professional qualifications/certifications such as CIPS, ITIL or PMP . Security Clearance Active SC Clearance is mandatory. DV Clearance is highly desirable due to the sensitive nature of the programmes and onsite ...

roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management and relationship-building skills across multiple business functions. Knowledge of ITIL, Agile delivery methodologies and service management best practices. Excellent leadership, communication, problem-solving and decision-making skills. About Primark Primark was founded on a mission that ...

role model for technical best practice. Qualifications Experience in an IT technical support environment (desktop, server, application). Required Skills Strong understanding of ITIL practices. 5+ years experience: Desktop, Networking, Server or application support Solid knowledge across networking, Microsoft/VMware/Cloud tech, and security tooling. Experience with firewalls ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

experience of modelling languages, e.g. UML, ArchiMate and BPMN Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor's degree or equivalent #LI-AR1 #LI ...

develop accounts after onboarding Nice to Have Specific experience selling outsourced Service Desk or End User Support services Knowledge of IT Service Management and ITIL principles Existing relationships in relevant UK mid-market or enterprise organisations Relevant commercial experience and a proven sales record are more important than formal academic ...

System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) in one or more modules ServiceNow Certified Technical Architect (CTA) Preferred ITIL Foundation or ITIL Managing Professional TOGAF Certification (Preferred) Agile/Scrum Certification Key Performance Indicators (KPIs) Successful delivery of ServiceNow initiatives within scope, budget ...

managing technical support and/or infrastructure teams * Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID * Experience working within an ITIL-based service management environment * Strong experience managing incidents, problems, changes and operational risk * Excellent supplier and stakeholder management skills * Strong analytical and troubleshooting capabilities * Excellent … Computer Science or equivalent professional experience Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications. What you'll get * £65,000 salary * Permanent position * Reading-based * 5 days in the office initially, reducing to 3 days ...

network upgrades. Support planning, testing, deployment, documentation, and post-implementation reviews. Coordinate with vendors and third parties to deliver project outcomes. Service Improvement Drive ITIL-aligned continual service improvement. Support reporting, service metrics, and operational planning as required. Improve IT support processes, automation, and user experience. Create and maintain technical … Certifications CompTIA A+, Network+, or Security+ Microsoft Endpoint Administrator or Modern Desktop Administrator Associate Microsoft Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) ITIL Foundation Competencies Excellent customer service, interpersonal, and communication skills. Strong analytical and troubleshooting ability. Able to prioritise competing workloads in a fast-paced environment. Strong ...

understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation - Desirable. Methodical with attention to detail but prepared to meet customer expectations. #RicohUK In return for your commitment, you can expect At Ricoh, work ...

acumen Credibility and confidence to engage senior stakeholders, including C-level executives Self-motivated, results-driven and accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated, preferably in business or management, or equivalent relevant experience What’s on offer Competitive basic salary, dependent on experience Commission ...

changing priorities. Experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Actively represent the security organisation within business project ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated and results-driven ...