1 to 25 of 35 ITIL Jobs in Reading

CCIE, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCSA/MCSE, Cisco Certification) preferred. Project management and IT framework trainings and certificates including PMI, PRINCE2, ITIL, COBIT an asset. Extensive working knowledge of core technologies: network, servers, storage, data center, firewall, data protection, virtualization, active directory, authentication, video surveillance, cloud and More ❯

tools. ● Exposure to implementation and maintenance of privileged access management solutions. ● Linux troubleshooting experience a plus. ● Experience with troubleshooting Windows, Mac and ChromeOS ● MCP, ITIL, CompTIA, CDRE Certifications an asset ● A passion for discovering the answer to never-before-seen complex puzzles and questions. ● Thrives working in a high-stakes More ❯

formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯

work ethic and interpersonal astuteness The ability to work pragmatically Strong Computer Skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing More ❯

vs. risks and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service quality. More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

Canvas, CMIS, or Sitecore. Experience working in large or regulated environments such as higher education, public sector, or finance. Professional certifications (e.g., Microsoft Certified, ITIL Foundation, BCS) or equivalent experience. More ❯

Provide operational and administrative support for network environments across UK-based data centres and local sites. Respond to incidents and service requests within an ITIL framework. Support and manage escalations, major incidents (P1), and ticket analysis. Collaborate with internal teams across Cyber Security, Applications, and Infrastructure. Execute and document changes More ❯

solutions in secure environments Desirable: Secure infrastructure and cloud expertise Cyber security, DevSecOps, data analytics, or open-source technologies IT service management (ITSM/ITIL) Higher-level security clearance or willingness to obtain Excellent negotiation and bid leadership skills Together, as owners, let's turn meaningful insights into action. Life More ❯

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

solutions in secure environments Desirable: • Secure infrastructure and cloud expertise • Cyber security, DevSecOps, data analytics, or open-source technologies • IT service management (ITSM/ITIL) • Higher-level security clearance or willingness to obtain • Excellent negotiation and bid leadership skills Together, as owners, let's turn meaningful insights into action. Life More ❯

tools Exposure to implementation and maintenance of privileged access management solutions. Linux troubleshooting experience a plus Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯

Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

Follow business continuity, disaster recovery, and security policies. Security Analyst Skills Required: 5+ years in IT support (desktop, networking, server, applications) Solid grasp of ITIL and general security technologies Strong communication and prioritization skills Experience with Microsoft, VMware, Cloud, WAN/LAN, and PC hardware Knowledge of firewall, AV, patching More ❯

SolarWinds, Zabbix). Modern Workplace environments Windows 10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. Desirable Certifications Fortinet NSE 4 or higher (strongly preferred) Cisco CCNP or equivalent CompTIA Network+ More ❯

A proactive mindset with the ability to work both independently and as part of a team Excellent communication and project planning abilities Familiarity with ITIL and network monitoring/inventory systems Understanding of the Telecoms Security Act Experience working in both agile and waterfall environments Degree in a relevant field More ❯

also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration More ❯

required. Preferred Qualifications: ServiceNow certifications (e.g., Certified System Administrator, ITSM Implementation Specialist, or other relevant certifications). Familiarity with complementary ITSM tools and technologies. ITIL certifications (Foundation, Intermediate, or Expert). More ❯

by customers. Proven Relationship Management experience, with a capability to be the “go-to” person for customers and internal staff. Working level understanding of ITIL – and an ability to both coordinate and work collaboratively with the teams within these principals. (Change, Problem, Major Incident) Extremely strong communication skills, with a More ❯

are looking for someone with in-depth ServiceNow experience. Ideally, we are looking for people with: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification ITIL qualified Prince2 certified The role will see you responsible for but not limited to: Overseeing the full project life cycle from requirement gathering through design More ❯

undergo security clearance to support Government customers and hold a British Passport. The skillset: Strong Linux knowledge Automation experience Python experience Troubleshooting and support ITIL experience (beneficial) Networking experience (beneficial) Cloud experience (beneficial) Career Level - IC3 What we'll offer you: A competitive salary with exciting benefits Flexible and remote More ❯

techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. More ❯