reading, south east england, united kingdom Hybrid / WFH Options
Redimeer
to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting rootcauseanalysis and reporting to provide actionable insights to the business teams. They will also liaise with the Financial Ombudsman Service as … resolution process. Regulatory Compliance: Work closely with the claims team to ensure that all complaints are addressed promptly and in compliance with regulatory requirements. RootCauseAnalysis: Conduct rootcauseanalysis to identify trends and underlying issues in complaints, and report findings to provide More ❯
to business made by individuals and function as a whole Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure rootcauseanalysis is completed where appropriate and corrective measures are implemented into operations Able to work independently and under own initiative on … engineering management and local plant management Support in the training and developing of plant-based engineering teams and embed regional standards within sites. Complete rootcauseanalysis where appropriate and identify corrective measures Be a SME (subject mater expert) on engineering processes, tools and techniques including MTM More ❯
through operational leadership and capabilities. We’re looking for a Level 3 SOC Analyst to join our client's team, offering expertise in security analysis and incident response to help drive the success of their Cyber Security Operations Center (CSOC). In this role, you will investigate and validate … Incident Response: Handle escalated security incidents that L1 and L2 analysts cannot resolve, such as sophisticated malware infections, APTs, and complex intrusions. Lead forensic analysis and threat hunting efforts to ensure rapid containment and recovery. Security Analysis and RootCauseAnalysis: Conduct detailed analysis of security events to address current cyber threats. Participate in or lead security event analysis activities. Security Reporting and Advisories: Contribute to or lead the delivery of cyber security reports and advisories to key stakeholders. Residual Risk Assessment: Deliver post-incident analysis, technical lessons learned, and reporting More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
Intec Select
organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform rootcauseanalysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
incident response investigations and containment efforts Communicate directly with clients during live cyber incidents, offering reassurance and expert guidance Produce detailed incident reports with rootcauseanalysis and actionable recommendations Perform forensic and log analysis using SIEM, EDR, SOAR, and other security tools Collaborate across teams More ❯
ESXi or Hyper-V Working knowledge of cloud ecosystems, ideally Azure or AWS Confident diagnosing and troubleshooting infrastructure-level issues A practical approach to rootcauseanalysis and long-term resolution planning Excellent stakeholder engagement and documentation capabilities Familiarity with disaster recovery planning and business continuity support More ❯
maintainability, and operational simplicity. Support secure identity and access solutions using Keycloak, and scalable routing with Traefik in containerized environments. Lead incident response and rootcauseanalysis, ensuring learnings feed back into IaC practices. You Have BS in Computer Science, Engineering, or a related field (MS or More ❯
Knowledge of networking concepts and technologies. Experience with cloud platforms like Microsoft Azure or AWS Diagnosing and resolving technical issues in Windows environments. Performing rootcauseanalysis and implementing solutions. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary More ❯
and deployment of new Workday functionality and other ERP-related enhancements. The SME will provide technical leadership across all application development efforts, including release analysis, impact assessments, new module implementations, and continuous improvement of existing configurations. Key Responsibilities: Lead and participate in the end-to-end development and enhancement … best practices. Manage and prioritize support requests, enhancements, and implementation projects based on urgency, scope, and complexity. Collaborate closely with delivery teams on incidents, rootcauseanalysis, and ongoing work requests. Guide and mentor team members by providing direction, support, and Workday expertise. Facilitate workshops and working More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
Halian
Responsibilities: Diagnose and resolve complex application and infrastructure issues across distributed systems. Participate in 24x7 on-call rotation, sprint planning, and SCRUM ceremonies. Perform rootcauseanalysis (RCA) and create technical documentation and SOPs. Develop scripts and tools to automate infrastructure provisioning and application deployment. Implement best More ❯
tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Centre Operations technicians Perform rootcauseanalysis of equipment failures Ensure all safety procedures are adhered to while performing work Take daily operational readings of all mechanical More ❯
and stakeholders. Support the maintenance of linguistic assets, including terminology updates and Style Guides. Manage LQA tasks: oversee hand-offs, implement feedback, and conduct rootcause analyses. Triage and oversee a queue for general vendor linguist inquiries. Report on quality results, keeping internal trackers updated and creating reports More ❯