2 of 2 Scorecard Jobs in Reading

vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements are adhered to. Coordinate vendor-driven changes, safeguarding business continuity. Translate technical performance data ...

plans, owning delivery against them, and keeping the CDO informed and ahead of issues. Own the PS operational rhythm: weekly and monthly performance reviews, scorecard management, initiative tracking, and exec reporting — ensuring the CDO has the right information at the right time, without having to chase it. Lead the Services … behalf of the CDO — coordinating workstream owners, tracking milestones, resolving blockers, and maintaining momentum across all transformation initiatives. Develop and maintain the PS scorecard and North Star metric framework; ensure targets are current, data is trusted, and progress is visible. Prepare CDO-level content for board, investor, and executive audiences ...