19 of 19 Service Delivery Jobs in Reading

critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … and responsibilities CGI is preparing a major bid for our Defence client, and we are looking to build a high-calibre team, including a Delivery Project Manager and/or Service Delivery Manager. The successful candidate will have experience working on large delivery and service programmes, ideally with bid experience, and will be responsible for shaping our Service Solution and complex change model. DV clearance is required; candidates may be granted time to secure this before the ITN stage. Key Responsibilities: • Define and impact service requirements in detail • Own the service More ❯

You will need to login before you can apply for a job. Senior Delivery Manager (High Level Security Clearance) Job Description Senior Delivery Manager (High Level Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build … critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of More ❯

onboarding or uplift of services to our clients. This role is one of the first engagements many new customers will have with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with … HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all Customers. Manage the pipeline of service transitions and ensure that all customer and HSP stakeholders are aware of expected timelines and dates for activities so as to … runs in budget and any needs for increased budgets from customers are recognised early and communicated to customers. Ensure any changes in plans or delivery are explained to customers to ensure expectations are set and met. Produce and own a resourcing plan to fulfil upcoming tasks in the most More ❯

Field Service Engineer Printer Engineer Kyocera - Canon - Konica Minolta - Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter. MFP - MFD Printers This company will offer you training in Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter. And your package will … Print, Document Management and Infrastructure Solutions and they are on a mission to redefine the traditional Print and Copier engineer role into a hybrid Service Delivery Technician , merging hardware expertise with IT knowledge. You will provide customer service and technical support for both Printing hardware and software … solutions. Youll be the first point of resolution for service issues, responsible for maintaining and improving customer satisfaction. This role is perfect for someone with strong Printers hardware knowledge and basic IT Networking skills. Key Responsibilities Deliver exceptional customer support, resolving hardware and software faults. Maintain and administer print More ❯

ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety of tasks from … of business systems such as Office 365, JIRA, Slack and a hosted IP PBX system Learn about computer networking and firewalls Develop excellent customer service skills Work on ad-hoc business system focused projects to learn about project management and managing stakeholders Key Qualifications: A high level of attention … written and verbal) A strong work ethic and interpersonal astuteness The ability to work pragmatically Strong Computer Skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate More ❯

Routing, Operator Connect, and Teams Calling Plans. Oversee migration projects from legacy telephony systems to Teams Telephony, ensuring minimal business disruption and high-quality service delivery. Integration: Integrate Microsoft Cloud solutions with existing IT infrastructure and third-party applications, enabling seamless collaboration and operational efficiency. Training & Adoption: Conduct training More ❯

As a Service Engineer at Hexagon Metrology, you will play a crucial role in supporting our customers by delivering expert technical services across our Coordinate Measuring Machine (CMM) product line. You will be the face of Hexagon in the field, ensuring systems are installed, calibrated, and maintained to the … and decommissioning of CMM equipment. • Diagnose and repair faults at the component or module level, covering both electrical and mechanical systems. • Produce clear, detailed service documentation and reports following site visits. Customer Engagement • Serve as a trusted technical advisor during all phases of the service process. • Support coordination … and scheduling efforts to streamline service delivery. Team & Knowledge Sharing • Mentor junior engineers and apprentices, promoting technical excellence. • Collaborate with internal departments and OEMs to address complex issues and support continuous improvement. Compliance & Administration • Adhere to all safety protocols and quality procedures. • Uphold the company's ethical standards and More ❯

Division: ICT Services Department: ICT Services - Delivery Reports to (Job Title): Delivery Manager Main Goal This role is part of the established Kyocera technical Delivery team. This role will assist in technical pre-sales, formal scoping, design, deployment and support for Microsoft and Virtualization technologies. Due to … the ability to assist with the sale and implementation of these to new and existing clients. In conjunction with clients, account managers and technical service management assist with pre-sales, scoping and designing of client projects/service as well as end to end delivery within the … with market trends within the chosen technologies and ensure the business is positioned to deliver opportunity. The role will form part of a wider delivery team and will require collaboration between team members and technical verticals. Relationships are mainly client focused. This role interacts with technology leaders, suppliers, clients More ❯

a Senior Technician (Infrastructure) and play a crucial role in ensuring our IT services are robust, secure, and future-ready. Working within our IS Service Delivery team, you’ll be instrumental in keeping our organisation connected and resilient. You’ll support, maintain and enhance our core infrastructure across More ❯

critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. … of our site in Reading. Your future duties and responsibilities We are looking for an experienced Programme Manager to take on the role of Delivery Lead for a major bid. This position requires DV clearance, though there will be time for the right candidate to obtain this level of … clearance. We seek an experienced consultant with extensive experience in delivering large-scale service and delivery programmes as well as leading large bids. The bid will be based near CGI's Reading office, with an expectation of some time spent on the client site. We are looking for More ❯

team leader. Monitor, delegate and coordinate workflow, reporting regularly to team leader on progress and issue management. Seek ways of innovating and improving quality, service delivery and efficiencies in processes and procedures. Provide expert advice solutions to pensions queries and pensions consultative advice; keep abreast of technical and … to more junior staff. Work closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. Ensure the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets. … retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel More ❯

architectures comply with industry regulations and security policies. CI/CD & Automation: Champion CI/CD pipelines and infrastructure as code for reliable cloud service delivery. Performance & Cost Optimisation: Drive performance tuning and cost optimisation strategies. Risk Management: Identify and mitigate technical risks. Documentation & Best Practices: Maintain architectural standards More ❯

architectures comply with industry regulations and security policies. CI/CD & Automation: Champion CI/CD pipelines and infrastructure as code for reliable cloud service delivery. Performance & Cost Optimisation: Drive performance tuning and cost optimisation strategies. Risk Management: Identify and mitigate technical risks. Documentation & Best Practices: Maintain architectural standards More ❯

the day-to-day administrative duties essential to the smooth operation of all aspects of a Secure facility, supporting a multi-million Business and Service delivery into UK Central Government, Local Government, MOD and Police together with other partners. The ideal candidate will be someone who has strong … as required. WHAT WE'RE LOOKING FOR Someone who is flexible, self motivated, and highly focussed on good Customer Experience in providing an excellent service to internal and external customers. Administration in business environment. Good working knowledge of MS Office (outlook and Teams for meetings, powerpoint, excel and word More ❯

and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with More ❯

to conduct detailed discovery, account planning, and solution mapping to meet critical business needs. Strong understanding of cloud/SaaS applications, related propositions, and service delivery. Excellent written skills with experience in preparing responses to complex RFPs. Strong relationship-building skills to develop connections across Oracle, our partner ecosystem More ❯

converged networks. You will act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing operational needs, and supporting the design and delivery of OSS solutions that optimize network operations and service delivery. BA with OSS knowledge for NaaP - from Mid of May for 8 months … opportunities. • Translate business requirements into functional specifications for OSS solutions (inventory, provisioning, fault management, performance monitoring, etc.). • Support the design and implementation of service fulfillment and assurance processes across hybrid networks (e.g., 5G, FTTH, DSL). • Collaborate with architects, developers, and QA teams to ensure alignment of solution … OSS environments. • Good understanding of network technologies (5G, LTE, GPON, xDSL, VoIP, IMS) and how they are managed operationally. • Familiarity with OSS domains including service fulfillment, service assurance, and inventory management. • Experience working with OSS platforms (e.g., Netcracker, Amdocs, Ericsson, Nokia, Huawei). • Strong analytical, problem-solving, and More ❯

days remote You'll act as the bridge between stakeholders and technical teams, gathering requirements, analyzing operational needs, and supporting the design and delivery of OSS solutions that optimize network operations and service delivery. Required Qualifications: Experience as a Business Analyst in telecom OSS environments. Good understanding of … network technologies (5G, LTE, GPON, xDSL, VoIP, IMS) and how they are managed operationally. Familiarity with OSS domains including service fulfillment, service assurance, and inventory management. Experience working with OSS platforms (e.g., Netcracker, Amdocs, Ericsson, Nokia, Huawei). More information provided on request More ❯

Zero Trust, endpoint resilience, efficiencies, and compliance mandates. Act as an executive sponsor for key accounts, advocating for their needs and ensuring high-quality service delivery. Qualifications & Experience: Required 10+ years of Education and/or Government sales experience, with a strong track record in enterprise cybersecurity, SaaS, or … sales methodologies (e.g., Force Management, Challenger, Sandler). Strong background in executive engagement, sales forecasting, and strategic business planning. Competitive background in athletics, military service, or other high-performance environments. Why Work For Us: You're resilient and passionate about securing the Work from Anywhere era. So are we. More ❯