most complex problems. As part of the Operations Transformation practice at Deloitte, we pride ourselves on our ability to harness our deep industry experience across distribution, front, middle and back-office to help our clients drive transformational change across their business. Responsibilities As an Associate Director in our team, you will work as part of a team of … leadership. Qualifications and experience Connect to your skills and professional experience Significant experience working in Private Markets and/or Alternative Asset Servicing or equivalent, including significant knowledge of back and/or middle office capabilities and key trends impacting these capabilities in the market. Experience driving change and impacting operating models of Investment Managers. Experience in outsourcing … we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences More ❯
across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and BackOffice environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings … closures, and office relocations. User Communication: Engage effectively with users at all levels, ensuring clear updates and managing expectations. Ticket Management : Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Continuous Improvement: Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Monitoring & Escalation: Use monitoring tools to proactively More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
to join a small, friendly team based in Edinburgh, but mostly working from home. You will be the core of a team tasked with redeveloping and merging the core back-office business systems and B2B applications into a single new application. As such, you will have great freedom to work on a greenfield project, but with the support More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
to join a small, friendly team based in Edinburgh, but mostly working from home. You will be the core of a team tasked with redeveloping and merging the core back-office business systems and B2B applications into a single new application. As such, you will have great freedom to work on a greenfield project, but with the support More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
to join a small, friendly team based in Edinburgh, but mostly working from home. You will be the core of a team tasked with redeveloping and merging the core back-office business systems and B2B applications into a single new application. As such, you will have great freedom to work on a greenfield project, but with the support More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
to join a small, friendly team based in Edinburgh, but mostly working from home. You will be the core of a team tasked with redeveloping and merging the core back-office business systems and B2B applications into a single new application. As such, you will have great freedom to work on a greenfield project, but with the support More ❯
Inverness, Inverness-Shire, Scotland, United Kingdom
Manpower
ll do Respond to incoming requests, via telephone, email and web chat Logging of all requests in the appropriate call logging software Assign calls to relevant support teams Action BackOffice requests as and when required Advise customers and support teams of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute More ❯
like: Edinburgh, Falkirk, Kirkcaldy, Dundee, Perth etc. to conduct an on-site assessment of all the IT and EPOS equipment and resolve issues relating to them including networks and back-office servers. Full training will be provided on how to do the survey and repair the equipment. The role involves taking photographic evidence of any issues found and … then compiling the information into a report. Reporting back to the helpdesk and management team and raising orders to undertake the repairs. This is a Monday to Friday, 08:00 - 17:00 working week (including travel time), with occasional weekend work if required (all paid as overtime). Package is basic salary of £24200 fully expensed Co Van, with More ❯
/Dundee area, and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and backoffice servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Covering the Dundee/Falkirk and wider region More ❯
/Dundee area, and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and backoffice servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Covering the Dundee/Falkirk and wider region More ❯