4 of 4 Customer Insight Jobs in Scotland

looking to add an experienced UX/CRO Specialist to their growing digital team. This is an exciting opportunity for someone who enjoys using customer insight, analytics and experimentation to improve digital experiences and deliver measurable commercial results. You'll play a key role in shaping how customers … interact with their online retail brands, identifying opportunities to remove friction, improve usability and increase conversion throughout the customer journey. The Role: Working alongside Digital Marketing, SEO, CRM, Content, Trading, Data and Development teams, you'll help prioritise and deliver optimisation initiatives that enhance both the customer experience ...

high‐quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data‐driven mindset 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

lead conversion rate optimisation across our eCommerce brands, Wholesale Domestic and Top Radiators. You'll own the CRO strategy, identify opportunities to improve customer journeys, and drive measurable growth in conversion rate, AOV, and overall website performance. Key Responsibilities Own and deliver the CRO roadmap across both websites. Analyse … customer behaviour and identify conversion barriers. Plan, execute, and evaluate A/B and multivariate tests. Use analytics and customer insights to drive optimisation decisions. Define UX, content, and functionality requirements to improve performance. Monitor and report on key KPIs including conversion rate, funnel performance, and AOV. Collaborate ...

result, we are looking to appoint a Client Director with deep industry expertise in Financial Services who can translate that into our missions: personalised customer engagement and decisioning, advanced AI and data science, or building modern data foundations at scale. The role This role is for someone … strong people person, with deep domain knowledge in Banking , Wealth , or Insurance clients. You should have deep understanding of how FS organisations leverage customer data to drive engagement, loyalty, and growth, including segmentation, journey mapping, lifecycle management, and personalised communications. Awareness of digital channels, marketing automation, CRM platforms ...