7 of 7 Customer Insight Jobs in Scotland

looking to add an experienced UX/CRO Specialist to their growing digital team. This is an exciting opportunity for someone who enjoys using customer insight, analytics and experimentation to improve digital experiences and deliver measurable commercial results. You'll play a key role in shaping how customers … interact with their online retail brands, identifying opportunities to remove friction, improve usability and increase conversion throughout the customer journey. The Role: Working alongside Digital Marketing, SEO, CRM, Content, Trading, Data and Development teams, you'll help prioritise and deliver optimisation initiatives that enhance both the customer experience ...

lifecycle, promoting a user-centred design culture Own user research and discovery, including interviews, usability testing, and journey mapping (with travel as required) Translate customer insights into clear, intuitive user journeys and solutions that improve overall experience Champion accessibility and inclusive design (e.g., WCAG standards) Design and deliver visually ...

high‐quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data‐driven mindset 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

through IoT & Software . This is a high-impact role for a consultative business developer who excels at building trust, driving deals, and delivering customer value through technology. SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container … opportunities and deliver measurable results. Collaborate with Pre-Sales, Marketing, and Product teams to design the right solutions, grow the pipeline, and share customer insights that shape SkyCell’s digital roadmap. Represent SkyCell at customer meetings, events, and industry conferences as a credible, knowledgeable partner. Maintain clear ...

through IoT & Software . This is a high-impact role for a consultative business developer who excels at building trust, driving deals, and delivering customer value through technology. SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container … opportunities and deliver measurable results. Collaborate with Pre-Sales, Marketing, and Product teams to design the right solutions, grow the pipeline, and share customer insights that shape SkyCell’s digital roadmap. Represent SkyCell at customer meetings, events, and industry conferences as a credible, knowledgeable partner. Maintain clear ...

through IoT & Software . This is a high-impact role for a consultative business developer who excels at building trust, driving deals, and delivering customer value through technology. SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container … opportunities and deliver measurable results. Collaborate with Pre-Sales, Marketing, and Product teams to design the right solutions, grow the pipeline, and share customer insights that shape SkyCell’s digital roadmap. Represent SkyCell at customer meetings, events, and industry conferences as a credible, knowledgeable partner. Maintain clear ...

building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter. As our first Customer Success manager in the UK, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting … Aikido while addressing and resolving any challenges they face. Responsibilities Engage with 'accounts at risk' to prevent churn. Drive product adoption and maximize customer value. Escalate complex issues. Debug and resolve workflow issues. Drive onboarding and deployment for new clients. Deliver training sessions to customer teams. Share customer ...