12 of 12 Customer Insight Jobs in Scotland

Customer Journey Manager Edinburgh/Hybrid Contract to Feb 27 Salary from £50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people … countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. You will ...

Hybrid - West Lothian (2x days per week) Are you an experienced CRM and loyalty professional looking to take ownership of customer engagement strategy at scale? This is an exciting leadership opportunity to shape the future of a well-established omnichannel retail business, driving loyalty, retention, personalisation, and CRM transformation … initiatives across multiple customer touchpoints. The Company They are a leading consumer retail business with a strong presence across the UK and Ireland. With a highly engaged customer base and a continued investment in digital, CRM, and customer experience, they are focused on delivering exceptional customer ...

This role combines deep airline industry knowledge with strong technical understanding to help partners successfully adopt our platform capabilities, influence product direction through market insight, and ensure strategic decisions are built on solid commercial and technical foundations. Working closely with Commercial leadership, this person will turn high-level strategy … proposals, challenge assumptions and develop practical recommendations. Comfortable working across multiple disciplines, bringing together commercial, technical and operational perspectives. Experience influencing product direction through customer insight and market knowledge. Excellent stakeholder management skills with the ability to build credibility across senior commercial, product and engineering teams. Naturally curious ...

high‐quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data‐driven mindset 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

customers, helping them maximise the value of their technology investments while building strong, long-term partnerships. You'll combine technical expertise, strategic thinking, and customer advocacy to drive adoption, optimise performance, and shape future technology roadmaps.You'll:Build trusted relationships with customers and become their go-to technical advisor.Develop … maximise the value of iomart's managed services and technology solutions.Lead engaging service reviews, providing insights, recommendations, and clear next steps.Identify opportunities to enhance customer outcomes through cloud, security, infrastructure, and professional services solutions.Partner closely with Service Desk, Engineering, and Security teams to deliver an exceptional customer experience.Use ...

deliver and scale sector solutions that address the most important challenges and opportunities within our chosen sectors. Sitting at the intersection of customer insight, technology, commercial strategy, and organisational collaboration, you will act as the focal point that connects sector strategy, customer needs and technical capability. … deliver a portfolio of sector-led solutions that support our growth ambitions. As a leader, you will create an environment where Solutions Engineering excellence, customer/sector understanding and commercial thinking are combined to solve complex problems. You will be comfortable engaging with customers, influencing stakeholders across the business ...

insurance does not need more data. It needs more insight. ABOUT BROKER INSIGHTS Broker Insights is a leading provider of data analytics and market insight for the global commercial insurance industry. Our award-winning platform, Broker Insights VISIONTM, compiles and standardises commercial insurance market data, enabling brokers and insurers … back cleanly once it has landed. WHAT YOU WILL DO Strategy for your areas • Identify high-impact opportunities through data analysis, market intelligence and customer insights. • Own the strategy and roadmap for the problem areas assigned to you, and defend the trade-offs to the exec team, to customers ...

Domino Printing Sciences seeks a Head of Sector Solutions to shape how we deliver and scale sector offerings, connecting customer insight, technology strategy, and commercial planning. This role drives a portfolio of sector-led solutions designed to be deployed broadly, while building aligned teams and trusted relationships across ...

Domino Printing Sciences plc is seeking a Head of Sector Solutions to shape scalable sector-led offerings that connect customer insight, technology and commercial strategy. You will lead multidisciplinary teams, influence stakeholders, and drive value for customers by delivering solutions that are designed once and deployed many times. ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

management skills, and a mindset focused on effective and measurable marketing initiatives. Main responsibilities incl. deliverables Strategic Marketing: Partner the operational units through a customer and market-oriented approach. Align marketing initiatives with business priorities, revenue targets, and market expansion plans. Offer comprehensive advice on all marketing activities, develop … implement strategic marketing plans tailored to the regional business needs. Market insights: You leverage market data, customer insights, and competitive intelligence to provide regional insights for the regional product marketing strategies, positioning, messaging, and go-to-market plans for Industry & Infrastructure services and solutions. You actively provide regional (customer ...

manufacturer who are seeking a Connectivity Specialist to help shape the future of connected healthcare. This is an exciting opportunity to combine technical expertise, customer engagement, and project leadership to deliver innovative digital integration solutions that improve patient care. You will work with clinical, IT, and commercial teams … Specialist Bring Your Healthcare Technology Expertise – With 3+ years’ experience in healthcare IT, connected medical devices, or digital health, use your technical knowledge and customer-focused approach to deliver solutions that improve patient care and healthcare outcomes. Drive Seamless Connectivity and System Integration – Apply your understanding of healthcare ...