9 of 9 Customer Insight Jobs in Scotland

Head of Software Product (UK)

Location
Glasgow, Scotland, United Kingdom
from you. As our Head of Software Product, you'll lead the strategy, roadmap and performance of Macs Adventure's digital products, from our customer-facing website and app to the data products and back-office systems that support our business. You'll make sure we're investing … right improvements to deliver better customer experiences and stronger commercial results. Reporting to our Director of Technology & Digital, you'll lead and develop our product team, working closely with colleagues across Macs and our external development partners to turn our digital product strategy into reality as we grow towards ...

Software Implementation Consultant

Hiring Organisation
Cathcart Technology
Location
Scotland, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum
join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where … Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility ...

Software Implementation Consultant

Hiring Organisation
Cathcart Technology
Location
Scotland, United Kingdom
Employment Type
Permanent Contract, Remote
Salary
£45,000
join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where … Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility ...

Senior Product Marketing Manager London

Location
City of Edinburgh, Scotland, United Kingdom
with over 400 employees across London, Edinburgh, Amsterdam and Mumbai. Define sharp, differentiated positioning for Modulr's Travel and Lending solutions – grounded in deep customer insight, competitive understanding and a clear point of view on where we win. Translate a technically rich payments platform into clear, compelling messaging … team on driving measurable improvements in pipeline quality, win rates and deal velocity in your verticals. Work closely with Sales leaders to translate customer insights into messaging and enablement that reflects how buyers really make decisions. Build a deep understanding of each vertical – buyer personas, buyer journeys, regulatory context ...

Customer Journey Manager

Hiring Organisation
iBSC
Location
Edinburgh, United Kingdom
Employment Type
Contract
Contract Rate
GBP Daily
Location: Edinburgh or Halifax (Hybrid Working) We are currently looking for a Customer Journey Manager who can: Understand end-to-end Credit journeys deeply, pulling insights from disparate data/processes/systems and mapping them (Visio/Figjam) Optimise journeys continuously from both customer and business perspectives … Experience Design, and Engineering to ensure journey effectiveness Support transformation from Legacy on-premise architecture to cloud-based orchestration and third-party SaaS Translate insight into prioritisation and design decisions alongside the Product Owner and feature team Drive continuous improvement and manage change within established frameworks Communicate effectively ...

Business Development Manager

Location
Glasgow, Scotland, United Kingdom
with key stakeholders across the Architecture, Engineering and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you will lead sales efforts and customer success across UK accounts, promoting solutions that enable significant reductions in energy consumption and carbon emissions across the built environment. To succeed in this … their workflows Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures Work closely with EMEA sales, sales engineering, product, technical support, customer success and revenue operations teams to improve internal sales performance Stay informed on industry trends, regulations and competitive offerings Provide thought leadership to customers ...

Product Marketing Manager

Location
City of Edinburgh, Scotland, United Kingdom
reporting directly to the VP of Strategic Marketing. Working across Strategic Marketing, Engineering, Business Development and Field Application Engineering, you will help translate market, customer and technology insights into differentiated semiconductor products and compelling value propositions. From analysing emerging market requirements and competitive technologies to supporting product definition, business … broad, high-impact role spanning the product lifecycle of Dukosi’s Cell Monitoring System. You will play an important role in connecting customer and market needs with Dukosi’s product innovation and commercial objectives. KEY DUTIES Product definition and positioning: Contribute to the development of differentiated, competitive product concepts ...

Senior DevOps Solutions Engineer - London & Edinburgh, United Kingdom

Location
City of Edinburgh, Scotland, United Kingdom
stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team … contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. ...

Security Analyst II

Location
City of Edinburgh, Scotland, United Kingdom
Auros- the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process-from ideation to launch. With the world … strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100- Auros delivers measurable business outcomes, reduces risk, and helps teams ...