2 of 2 Customer Insight Jobs in Scotland

failures across refrigeration, energy management, and BMS environments. Key Responsibilities Own the product vision, roadmap, and backlog for the ActiveFM platform. Translate business goals, customer needs, and operational requirements into clear, prioritised user stories. Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments. … Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research. Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation. Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring. ...

software as a must-have solution. What You’ll Do Own the end-to-end sales cycle: prospect, qualify, and close opportunities Identify customer challenges and match them with the right solutions Maintain a strong, accurate pipeline and deliver reliable forecasts Keep CRM data clean, current, and actionable Partner … with marketing to sharpen messaging and campaigns Consistently hit (and exceed) sales targets Feed customer insights back to product to shape future development What You’ll Bring 2+ years in inside sales (ideally B2B SaaS/software) Strong communicator—clear, confident, and persuasive Proven ability to juggle multiple deals ...