11 of 11 Customer Insight Jobs in Scotland

Customer Journey Manager

Hiring Organisation
Pontoon
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Customer Journey Manager Edinburgh/Hybrid Contract to Feb 27 Salary from £50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people … countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. You will ...

Customer Journey Manager

Hiring Organisation
Pontoon
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Contract
Customer Journey Manager Edinburgh/Hybrid Contract to Feb 27 Salary from £50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people … countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. You will ...

Customer Excellence Specialist - 12 Month Fixed Term Contract

Hiring Organisation
Sky
Location
Livingston, West Lothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Role/Team overview Join the Customer & Colleague Enablement Team, we enable Better Customer & Colleague Experiences, EVERY DAY. At the heart of Skys mission to Believe in Better, the Customer & Colleague Enablement team plays a vital role in shaping future-ready experiences for both our customers … people. The Customer & Colleague Enablement sit under the Sales Directorate, but support CSG wide. We are a forward-thinking, purpose-driven team committed to enabling better customer and colleague experiences, every day. Through innovation, connection, problem-solving, adaptability, and a growth mindset, we create the conditions for others ...

Software Implementation Consultant

Hiring Organisation
Cathcart Technology
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where … Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility ...

Hardware Engineer

Hiring Organisation
Platform Recruitment Limited
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
speed digital electronics, FPGA solutions, embedded software and application software. Build and automate product testing and characterisation using Python, developing repeatable test plans and customer-facing technical reports. Support customers and partners with technical evaluations, demonstrations, training, integration and first-line technical support. Represent the company at customer sites, trade shows and industry events, feeding customer insight back into product development and engineering Technical Requirements Degree in Electronics Engineering or a related subject, with some relevant industry, internship or project experience. Exposure to electronics design, including schematic capture (e.g. Altium/OrCAD) and hands ...

Product Manager

Hiring Organisation
Pertemps Network Group
Location
Glasgow, UK
Employment Type
Full-time
Working closely with Creative, Games, Platform and Technology teams, you will act as the educational lead within the product development process. You will translate customer needs, educational research and market opportunities into clear product priorities and engaging learning experiences. You will work with a truly inspirational leadership team … literacy approaches and recognised intervention practice. Partner with Platform and Technology teams to improve reporting, learner insights and usability for teachers and schools. Translate customer feedback, educational research and market opportunities into clear product priorities. Balance educational impact, learner engagement, technical feasibility and commercial objectives. Contribute to roadmap planning ...

Principal, Airline Platform Strategy & Enablement

Hiring Organisation
Skyscanner
Location
Glasgow City, United Kingdom
Employment Type
Full Time
This role combines deep airline industry knowledge with strong technical understanding to help partners successfully adopt our platform capabilities, influence product direction through market insight, and ensure strategic decisions are built on solid commercial and technical foundations. Working closely with Commercial leadership, this person will turn high-level strategy … proposals, challenge assumptions and develop practical recommendations. Comfortable working across multiple disciplines, bringing together commercial, technical and operational perspectives. Experience influencing product direction through customer insight and market knowledge. Excellent stakeholder management skills with the ability to build credibility across senior commercial, product and engineering teams. Naturally curious ...

Sale Executive

Hiring Organisation
Bright Purple Resourcing
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform. Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities. Feed market and customer insight back into product ...

Head of Global Sector Solutions

Hiring Organisation
Jobleads-UK
Location
Scotland, United Kingdom
deliver and scale sector solutions that address the most important challenges and opportunities within our chosen sectors. Sitting at the intersection of customer insight, technology, commercial strategy, and organisational collaboration, you will act as the focal point that connects sector strategy, customer needs and technical capability. … deliver a portfolio of sector-led solutions that support our growth ambitions. As a leader, you will create an environment where Solutions Engineering excellence, customer/sector understanding and commercial thinking are combined to solve complex problems. You will be comfortable engaging with customers, influencing stakeholders across the business ...

Senior Product Manager

Hiring Organisation
Broker Insights
Location
Dundee, UK
Employment Type
Full-time
insurance does not need more data. It needs more insight. ABOUT BROKER INSIGHTS Broker Insights is a leading provider of data analytics and market insight for the global commercial insurance industry. Our award-winning platform, Broker Insights VISIONTM, compiles and standardises commercial insurance market data, enabling brokers and insurers … back cleanly once it has landed. WHAT YOU WILL DO Strategy for your areas Identify high-impact opportunities through data analysis, market intelligence and customer insights. Own the strategy and roadmap for the problem areas assigned to you, and defend the trade-offs to the exec team, to customers ...

Global Sector Solutions Architect

Hiring Organisation
Jobleads-UK
Location
Scotland, United Kingdom
Domino Printing Sciences plc is seeking a Head of Sector Solutions to shape scalable sector-led offerings that connect customer insight, technology and commercial strategy. You will lead multidisciplinary teams, influence stakeholders, and drive value for customers by delivering solutions that are designed once and deployed many times. ...