8 of 8 Customer Insight Jobs in Scotland

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers … and helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. … Building dashboards that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged More ❯

. In this role, youll support the development of data strategies, improve governance and data quality, and help clients adopt AI and automation to enhance reporting, risk management, and customer insights. Youll collaborate closely with teams, contribute to transformation projects, and build strong client relationships. What youll need: 24 years experience in financial services or consulting (banking/insurance More ❯

. In this role, youll support the development of data strategies, improve governance and data quality, and help clients adopt AI and automation to enhance reporting, risk management, and customer insights. Youll collaborate closely with teams, contribute to transformation projects, and build strong client relationships. What youll need: 24 years experience in financial services or consulting (banking/insurance More ❯

navigate evolving regulations like Solvency II, IFRS 17, and BCBS239 . Youll design enterprise-wide data strategies, uplift data governance and quality, and lead transformation programmes that improve reporting, customer insights, risk management, and AI adoption. Youll also work directly with senior stakeholders, managing delivery teams and building strong client relationships. What youll need: 5+ years consulting or advisory More ❯

navigate evolving regulations like Solvency II, IFRS 17, and BCBS239 . Youll design enterprise-wide data strategies, uplift data governance and quality, and lead transformation programmes that improve reporting, customer insights, risk management, and AI adoption. Youll also work directly with senior stakeholders, managing delivery teams and building strong client relationships. What youll need: 5+ years consulting or advisory More ❯