15 of 15 Customer Insight Jobs in Scotland

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This ...

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers. This ...

join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where … Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility ...

experienced IT Service Delivery leader with a passion for building and leading high-performing teams, driving operational excellence, and delivering exceptional customer experiences? Our manufacturing customer seeks an IT Service Delivery Leader to shape the next phase of global IT service delivery capability. This is a key role … responsible for delivering stable, efficient and customer-focused services across the organisation. You'll provide visible leadership across the IT Service Desk (c. 12 people + 3rd parties globally), ensuring your colleagues receive a consistent, high-quality technology experience. You'll provide leadership and accountability for the delivery ...

speed digital electronics, FPGA solutions, embedded software and application software. Build and automate product testing and characterisation using Python, developing repeatable test plans and customer-facing technical reports. Support customers and partners with technical evaluations, demonstrations, training, integration and first-line technical support. Represent the company at customer sites, trade shows and industry events, feeding customer insight back into product development and engineering Technical Requirements Degree in Electronics Engineering or a related subject, with some relevant industry, internship or project experience. Exposure to electronics design, including schematic capture (e.g. Altium/OrCAD) and hands ...

Working closely with Creative, Games, Platform and Technology teams, you will act as the educational lead within the product development process. You will translate customer needs, educational research and market opportunities into clear product priorities and engaging learning experiences. You will work with a truly inspirational leadership team … literacy approaches and recognised intervention practice. Partner with Platform and Technology teams to improve reporting, learner insights and usability for teachers and schools. Translate customer feedback, educational research and market opportunities into clear product priorities. Balance educational impact, learner engagement, technical feasibility and commercial objectives. Contribute to roadmap planning ...

This role combines deep airline industry knowledge with strong technical understanding to help partners successfully adopt our platform capabilities, influence product direction through market insight, and ensure strategic decisions are built on solid commercial and technical foundations. Working closely with Commercial leadership, this person will turn high-level strategy … proposals, challenge assumptions and develop practical recommendations. Comfortable working across multiple disciplines, bringing together commercial, technical and operational perspectives. Experience influencing product direction through customer insight and market knowledge. Excellent stakeholder management skills with the ability to build credibility across senior commercial, product and engineering teams. Naturally curious ...

develop long-term investment plans, including 30-year asset strategies, capital programmes and reinvestment priorities. Provide intelligence on components, energy needs, disrepair trends, and customer insights to support evidence-based decision making. Advise on asset viability, net present value, component life assumptions and strategic options appraisals. Assist the Head ...

staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform. Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities. Feed market and customer insight back into product ...

staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform. Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities. Feed market and customer insight back into product ...

staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform. Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities. Feed market and customer insight back into product ...

insurance does not need more data. It needs more insight. ABOUT BROKER INSIGHTS Broker Insights is a leading provider of data analytics and market insight for the global commercial insurance industry. Our award-winning platform, Broker Insights VISIONTM, compiles and standardises commercial insurance market data, enabling brokers and insurers … back cleanly once it has landed. WHAT YOU WILL DO Strategy for your areas • Identify high-impact opportunities through data analysis, market intelligence and customer insights. • Own the strategy and roadmap for the problem areas assigned to you, and defend the trade-offs to the exec team, to customers ...

system-level requirements. Generate, qualify, and drive a strategic opportunity pipeline to support future design wins and long-term revenue growth. Translate market and customer insights into Market Requirements Documents (MRDs) and influence the definition of future microcontroller, software, and system solutions. Drive alignment across product management … software, and applications teams to ensure timely execution of strategic initiatives and customer requirements. Communicate the value and differentiation of NXP hardware and software solutions, including system-level interoperability and ecosystem benefits. Support business case development, market analysis, and prioritization of investments for future product roadmaps. Monitor competitive solutions ...

Commercial teams, you'll use a combination of design expertise, AI-powered creative tools and data-driven decision making to deliver content that enhances customer experience, strengthens our brand and drives commercial performance. You'll help establish new ways of working by leveraging AI to accelerate content production, automate … assisted creative tools to accelerate content production while maintaining exceptional quality and brand consistency. Optimise visual merchandising across the ecommerce website to improve customer experience and commercial performance. Collaborate with Ecommerce, Marketing and Trading teams to support product launches, promotions and seasonal campaigns. Build and maintain reusable design templates ...

stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team … contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. ...