2 of 2 Customer Insight Jobs in Scotland

result, we are looking to appoint a Client Director with deep industry expertise in Financial Services who can translate that into our missions: personalised customer engagement and decisioning, advanced AI and data science, or building modern data foundations at scale. The role This role is for someone … strong people person, with deep domain knowledge in Banking , Wealth , or Insurance clients. You should have deep understanding of how FS organisations leverage customer data to drive engagement, loyalty, and growth, including segmentation, journey mapping, lifecycle management, and personalised communications. Awareness of digital channels, marketing automation, CRM platforms ...

strategy, and roadmap for Flights within our Travel ecosystem Drive high‐velocity execution with a world‐class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive … Empower Your Team: Lead with a servant‐leadership approach help stay focused, remove distractions, and foster creativity and collaboration What You’ll Need Strong customer empathy and design thinking, with a passion to understand the user journey, from booking intent through spend management, and the friction points unique ...