12 of 12 Customer Insight Jobs in Scotland

Hybrid - West Lothian (2x days per week) Are you an experienced CRM and loyalty professional looking to take ownership of customer engagement strategy at scale? This is an exciting leadership opportunity to shape the future of a well-established omnichannel retail business, driving loyalty, retention, personalisation, and CRM transformation … initiatives across multiple customer touchpoints. The Company They are a leading consumer retail business with a strong presence across the UK and Ireland. With a highly engaged customer base and a continued investment in digital, CRM, and customer experience, they are focused on delivering exceptional customer ...

looking for an experienced Digital Experience Lead to join a growing ecommerce business where you'll play a key role in improving online customer journeys, increasing conversion performance, and leading a culture of experimentation and continuous optimisation. This is an exciting opportunity for someone who combines UX thinking, commercial … content, CRM and development teams to deliver meaningful improvements that positively impact both customers and business performance. The Role: Lead the optimisation of key customer journeys across multiple ecommerce websites. Identify customer pain points and opportunities through analytics, customer insight and behavioural data. Develop wireframes, prototypes ...

between business strategy and modern data platforms, helping to design, build and govern enterprise-wide analytical solutions that support regulatory reporting, risk management, customer insight, operational efficiency and strategic decision-making. Working closely with stakeholders across the business, you'll help establish data as a strategic asset while … data lineage, quality, traceability and metadata management. Develop and maintain data models, business glossaries, process documentation and data dictionaries. Support regulatory reporting, risk analytics, customer insight and operational reporting initiatives. Identify opportunities for automation and improved business decision-making through data. Promote data literacy and champion best practice ...

days annual holiday Your new role Working for the Registers of Scotland, this role will lead the development of a clear roadmap for customer data products and licensing, supporting the organisation's commercial strategy, customer service, responsible data use, innovation, and growth. The postholder will work closely with … client account function to ensure customer insight, account intelligence, service feedback and commercial opportunities inform the customer data product roadmap and route-to market activity, and line management responsibility is likely as the function and operating model develop. About the Organisation Registers of Scotland (RoS) manages ...

client is one pf the largest banks in the UK, As part of their ongoing digital transformation, they are investing heavily in creating seamless, customer-centric experiences across their products and services. An exciting opportunity has arisen for a Content/Experience Designer to join the team, working within … clear, user-focused content and experiences for employer-facing digital journeys. Work within agile, multidisciplinary product teams to define priorities, shape solutions, and deliver customer value. Create and maintain content designs and user journeys using Figma. Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers. Facilitate ...

Gourock office Contract: Permanent, full-time Monday – Friday Salary: £55k - £60k basic salary depending on skills and experience, plus benefits Turn Data Into Insight. Insight Into Action. The insight team uses robust analytics and research methodologies to deliver an industry-leading insight service into the business, making … levels. Are you passionate about unlocking the stories hidden within data? Do you enjoy solving complex business challenges using analytics, machine learning and customer insights? If so, we'd love to hear from you. We're looking for a talented Data Scientist to join our team and play ...

This role combines deep airline industry knowledge with strong technical understanding to help partners successfully adopt our platform capabilities, influence product direction through market insight, and ensure strategic decisions are built on solid commercial and technical foundations. Working closely with Commercial leadership, this person will turn high-level strategy … proposals, challenge assumptions and develop practical recommendations. Comfortable working across multiple disciplines, bringing together commercial, technical and operational perspectives. Experience influencing product direction through customer insight and market knowledge. Excellent stakeholder management skills with the ability to build credibility across senior commercial, product and engineering teams. Naturally curious ...

high‐quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data‐driven mindset 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

office Contract: Permanent, full-time Monday Friday Salary: £55k - £60k basic salary depending on skills and experience, plus benefits Turn Data Into Insight. The insight team uses robust analytics and research methodologies to deliver an industry-leading insight service into the business, making recommendations, driving strategies, and facilitating … levels. Are you passionate about unlocking the stories hidden within data? Do you enjoy solving complex business challenges using analytics, machine learning and customer insights? We're looking for a talented Data Scientist to join our team and play a key role in optimising our operations, shaping customer ...

Commercial teams, you'll use a combination of design expertise, AI-powered creative tools and data-driven decision making to deliver content that enhances customer experience, strengthens our brand and drives commercial performance. You'll help establish new ways of working by leveraging AI to accelerate content production, automate … assisted creative tools to accelerate content production while maintaining exceptional quality and brand consistency. Optimise visual merchandising across the ecommerce website to improve customer experience and commercial performance. Collaborate with Ecommerce, Marketing and Trading teams to support product launches, promotions and seasonal campaigns. Build and maintain reusable design templates ...

management skills, and a mindset focused on effective and measurable marketing initiatives. Main responsibilities incl. deliverables Strategic Marketing: Partner the operational units through a customer and market-oriented approach. Align marketing initiatives with business priorities, revenue targets, and market expansion plans. Offer comprehensive advice on all marketing activities, develop … implement strategic marketing plans tailored to the regional business needs. Market insights: You leverage market data, customer insights, and competitive intelligence to provide regional insights for the regional product marketing strategies, positioning, messaging, and go-to-market plans for Industry & Infrastructure services and solutions. You actively provide regional (customer ...

manufacturer who are seeking a Connectivity Specialist to help shape the future of connected healthcare. This is an exciting opportunity to combine technical expertise, customer engagement, and project leadership to deliver innovative digital integration solutions that improve patient care. You will work with clinical, IT, and commercial teams … Specialist Bring Your Healthcare Technology Expertise – With 3+ years’ experience in healthcare IT, connected medical devices, or digital health, use your technical knowledge and customer-focused approach to deliver solutions that improve patient care and healthcare outcomes. Drive Seamless Connectivity and System Integration – Apply your understanding of healthcare ...