10 of 10 Customer Insight Jobs in Scotland

looking for a VP of Customer Experience to lead Scoro’s Customer Services division, bringing together our Customer Success, Onboarding, and Customer Support teams. In this role, you’ll shape how we understand and engage with our growing customer base, building more systematic and scalable … their changing needs. You’ll work closely with Product, Marketing, Sales, and Services, while driving smarter use of data and automation across the customer journey. If you have experience leading customer-facing teams in B2B SaaS, strong product and systems thinking, and enjoy combining strategic leadership with staying ...

most demanding network environments around. What’s on offer Salary up to £70,000 Remote UK working with occasional travel to Edinburgh, London and customer sites Pension scheme Life assurance Private medical insurance Enhanced parental leave Generous holiday, plus your birthday off The role This is a dedicated, seconded … company’s eyes and ears inside one of its most important customers. Once the platform is live, you’re the customer’s first point of contact for escalations and their first source of product knowledge. You’ll sit within the Professional Services team, which takes over every account after ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...

join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where … Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility ...

Customer Success Engagement Manager Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management … bitwarden.com . Bitwarden truly cares about users and wants them to have the best experience while accessing their sensitive information online. The Bitwarden Customer Engagement team is responsible for ensuring customer satisfaction and success with Bitwarden products and services. As a representative of Bitwarden values, your primary goal ...