7 of 7 Technical Support Jobs in Scotland

We're looking for an experienced 2 nd Line Technical Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and mobility industry. … hybrid role, with your time spread between your home and our Head Office in Kilbirnie Street, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering technical solutions across our rapidly growing business. As a 2 nd Line Technical Support Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications. You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis. Skills and day More ❯

We're looking for an experienced 2 nd Line Technical Support Analyst to work in our Digital department. Please make an application promptly if you are a good match for this role due to high levels of interest. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold … hybrid role, with your time spread between your home and our Head Office in Kilbirnie Street, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering technical solutions across our rapidly growing business. As a 2 nd Line Technical Support Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications. You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis. Skills and day More ❯

s new Veterinary School of Medicine enabling place-based learning opportunities for the next generation of veterinarians, addressing longstanding regional employment shortages in the sector. About the opportunity: The Technical Support Officer's purpose is to provide technical support for staff, postgraduate students, and other laboratory users within the SRUC laboratories on the Inverness campus. It … contributes to the successful delivery of research and educational programmes through the application of technical skills and knowledge. The postholder will support the maintenance of operational activities within the microbiological laboratory facilities, by the provision of general housekeeping duties, including specimen curation and management. They will operate a range of laboratory equipment to carry out specified tasks and … support the training of laboratory users in the correct use of equipment. The role requires flexibility, with the post holder expected to adapt their routines in response to changing workloads, circumstances, or priorities. Routine record keeping and filing will form part of the daily responsibilities, alongside supporting the development and maintenance of health and safety procedures and documentation relevant More ❯

change. Infrastructure monitoring and proactive issue identification and resolution. Resolution and recovery of incidents in line with the relevant processes and service level agreements. Configuration activities in compliance with technical specifications and security/compliance policies. On-call provision through rota service to maintain 24x7 business operations Software Management Reactive and proactive maintenance of environments, updating patches and versions. … Audit support and capacity planning. Security vulnerability analysis and associated risk mitigation. Project Support General support of project activities and execution of project tasks associated with infrastructure changes, modernisation and expansion. Contribute to technical documentation encompassing design, build standards and methods/procedures. Environment automation to optimise deployment and configuration activities. Skills and Experience Proven track … Servers for Intranet and Internet-facing services. Centralised management platforms such as: Catalyst Center, FortiManager, Panorama. Scripting with PowerShell, Terraform, Ansible or similar/equivalent. ITSM platform(s) for support ticket handling. Competencies and Attributes Ability to communicate well and to capture all pertinent details when required. Ability to explain procedures and technical details to both technical More ❯

science, with one of the largest research teams in Europe dedicated to understanding the behaviour and wellbeing of managed animals. The Opportunity: We are seeking a dedicated and proactive Technical Support Officer to join our team at Oatridge, where you will play a vital role in supporting the delivery of high-quality teaching within the Animal Unit. This … position is central to ensuring that both staff and students have the technical support they need to carry out practical learning activities effectively and safely. The successful candidate will bring a strong foundation of technical expertise, particularly in animal care and handling, and will be responsible for maintaining the operational readiness of teaching environments. This includes preparing More ❯

You will learn to provide clients with exceptional service, install and commission cloud telephone systems, including Microsoft Teams Calling. The successful candidate will join their growing Voice team and support their wider service desk and business support teams. What will you be doing? Design and deployment of our VoIP/Cloud and MS Teams calling platforms Handle inbound … calls from customers requiring technical support Troubleshoot and resolve VoIP, SIP, and network-related issues remotely and on client sites If unable to resolve at first contact, triage the incident/request and escalate to partners Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs Communicate clearly with end-users, colleagues, and management to … resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information Visit customer sites to diagnose and repair Voice services as needed Support internal KubeNet teams Deliver first-class customer service at all times Document processes, configuration and know fixes to develop/enhance shared knowledge base What qualities should you have? Good attitude Drive to More ❯

About the team: RAVIC is home to SRUC's existing Centre for Epidemiology and Planetary Health (CEPH), providing world leading expertise in data science, epidemiology, animal health, infectious disease control and zoonotic disease. This team works closely with colleagues in More ❯