Technical Support Analyst
- Hiring Organisation
- Station Group International Limited
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
structured environment. Responsibilities Acting as first point of contact for IT support queries Logging and managing incidents through a Service Desk system Supporting Windows desktop and Microsoft 365 users Managing user accounts and permissions Building and deploying end-user devices Assisting with system maintenance and upgrades Escalating issues where … appropriate About You Experience in a 1st line IT support or helpdesk role Comfortable supporting Windows and Microsoft 365 Strong customer service mindset Ability to prioritise workload and manage SLAs Full UK driving licence The Environment This is an internal IT function, offering structure, stability and the opportunity ...