Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Tes
We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion for transforming … customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive end-to-end … operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven track record More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Mane Contract Services
robotic and electromechanical systems to clients across aerospace, manufacturing, and advanced engineering sectors. As part of their ongoing expansion, they are seeking a Field Commissioning Engineer to join their Service & Support team. This hands-on role is perfect for someone with strong electrical, PLC, and diagnostic experience who enjoys travel, solving real-world problems, and providing first-class technical … support to clients across the UK and beyond. Key Responsibilities: Commission and support bespoke robotic and automation systems at customer sites Diagnose and resolve electrical, PLC, and software faults in the field Perform on-site modifications, upgrades, and servicing of automation equipment Collaborate with software, workshop, and systems teams to resolve technical issues Deliver excellent customerservice … peak performance Document and report technical issues, fixes, and progress throughout project lifecycle Provide emergency breakdown and reactive support when required Support internal system testing and development during quieter service periods Essential Skills & Experience: Strong fault-finding and diagnostic skills (electrical and software) Operational experience with industrial robots (e.g. KUKA, FANUC) PLC experience with Beckhoff, Siemens, or similar (IEC More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
fastest growing business broadband providers in in Yorkshire. Due to our growth we're looking to add an enthusiastic VoIP Engineer to our team. Our vision is providing excellent customerservice to our SME clients across the UK providing the highest quality. Benefits: Company van, laptop, mobile and credit card! Team days out. Development opportunities. And more! What More ❯
access to custom flexible packaging, with a mission to help small brands obtain big brand presence. We are technology driven and solution centred. Our core values are; Provide exceptional customerservice Help our customers grow Support the communities and local businesses we serve Develop sustainable solutions Find out more about us at ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Set up More ❯
alarms & CCTV cameras Person Specification Experience Must have experience supervising a team To be able to demonstrate the ability to lead and motivate teams Demonstrable experience of delivering exceptional customerservice Strong I.T skills including Excel and Word Working calmly under pressure and able to multi-task Experience of working directly with patients/customers to be the … and time management skills Primary Care or NHS experience Use of SystmOne Call centre experience either within or externally to the NHS Experience of rota planning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. More ❯