6 of 6 ITIL Jobs in Sheffield

emerging technologies where appropriate Person Specification Training and Qualifications Essential Degree (or equivalent qualification) in a relevant IT related field or equivalent relevant experience ITIL v4 Qualification Desirable Cisco Certified Network Associate (CCNA) Fortinet NSE4 Aruba Certified Network Technician (ACNT) VoIP Training and/or qualification Microsoft Intune Training ...

operations.* Internet-based operations – DNS, CDN, VPN and IPSEC protocols.* Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, ThousandEyes.* ITIL knowledge/foundation certification.If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal ...

supporting service transition, operational readiness or go-live activities. Strong documentation skills including runbooks, support models, RACI matrices and operational readiness reviews. Knowledge of ITIL processes including Incident, Change and Problem Management. Experience working with technical, operational and third-party stakeholders. Strong requirements gathering and stakeholder facilitation skills. Experience working ...

Demonstrable track record delivering infrastructure projects and transformation programmes Experience managing third-party suppliers and multi-vendor environments Strong stakeholder management and communication skills ITIL service management experience preferred The successful Network & Infrastructure Service Manager will be technically credible, and comfortable operating in complex environments undergoing change. ...

during service outages Drive service restoration within agreed targets Chair incident and crisis management calls Conduct post-incident reviews and root cause analysis Manage ITIL Incident, problem, change and service transition processes Support disaster recovery and business continuity planning and testing Provide executive-level incident reporting Monitor supplier performance against … platforms Experience leading technical recovery activities and supplier engagement Knowledge of disaster recovery, business continuity and operational resilience Excellent stakeholder management and communication skills ITIL-based service management experience Ability to perform effectively in high-pressure situations Desirable ITIL certification ISO 22301 and/or ISO 27001 knowledge Experience with ...

responsibilities Lead the design, implementation and continuous improvement of risk, resilience and assurance processes across IT Services, applying IT service management good practice (e.g. ITIL) so that governance, risk and resilience disciplines are embedded in how IT Services designs, delivers and operates its services Provide expert second line assurance … including business continuity and disaster recovery Application/interview Practical experience of IT/digital service operations and delivery, and applying relevant frameworks (e.g. ITIL) to embed governance, risk and resilience disciplines Application/interview Experience establishing and embedding governance, risk and resilience frameworks within a complex organisation Application/ ...