with organizational goals. Map existing contact center processes, including workflows for inbound/outbound calls, chat, email, and other communication channels. Develop and maintain process flow diagrams, use cases, and other documentation to support processimprovement initiatives. Identify opportunities to optimize and streamline processes using the CCaaS More ❯
with both investment and business teams, designing and building Generative AI solutions and products for them. Delivering Investment solutions, improving overall operational efficiency and processimprovement across the business. Responsibilities Designing Generative AI Proof of Concept. Contriubute to AI infrastructure Building reliable, scalable, and flexible systems. Influence Opinion More ❯
service request lifecycle, tracking progress, collating customer feedback Ticketing and communication – to triage incoming requests, escalating where necessary Office support – for wider business activities Processimprovement To be successful in this role you must possess the following: Similar background specifically gained in a data centre environment Strong communication More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Ocho
team of 14-20 engineers, guiding architecture and delivery practices, and driving technical and cultural transformation. You'll take ownership of team performance, agile processimprovement, and cross-functional delivery, while embedding a culture of feedback, continuous learning, and operational excellence. Key Responsibilities: * Hire, mentor, and grow high More ❯
senior stakeholders, ensuring alignment between IT and business needs. Manage third-party suppliers to ensure service quality and value for money. Identify and implement process improvements to enhance service efficiency and effectiveness. Track KPIs, generate reports, and lead service review meetings. Support the introduction of new services and ensure More ❯
various teams to ensure Salesforce is effectively integrated with other systems Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements Ensure data integrity by performing regular data audits and clean-up Manage Salesforce roles, profiles, sharing rules, workflows, and groups Troubleshoot and resolve More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Willmott Dixon
and contractual support to the organisation through the end-to-end management of the procurement process. • Reviewing spend, identifying areas for cost savings, internal process improvements and improved supplier performance. • Reviewing and negotiating optimum commercial terms for Willmott Dixon. • Defining and implementing guidelines and procedures for ensuring compliance and More ❯
and Configuration: Design and configure Salesforce solutions to meet business needs. Develop and implement business model strategies. Configure Salesforce-based tools and technology. 3 ProcessImprovement: Identify and document business processes. Optimize Salesforce functionality and contribute to process improvements. Implement Salesforce solutions to improve sales forecasting and … inventory management. Analyze and optimize workflows between different teams. 4 Documentation: Create business process documentation. Manage and maintain project documentation. More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
CD Recruitment
stock management Help mentor junior team members and share campaign learnings Provide client feedback to the product team to help shape future development Support processimprovement and efficiency initiatives across the CS function What Does Success Look Like? You become a trusted partner to key French-speaking accounts … met, and insights are clearly communicated. You’re highly organised, able to manage multiple timelines, and contribute to internal growth through knowledge-sharing and process refinement. Your relationships lead to repeat business and long-term client partnerships. What You’ll Bring: Fluent French and English (written & verbal) 2+ years … in a client-facing, post-sales or project delivery role Experience managing digital campaigns or working with beauty/FMCG brands A highly organised, process-oriented mindset with strong attention to detail Strong communication, relationship-building, and problem-solving skills Comfort working in a fast-paced, deadline-driven environment More ❯
manager leading by example and coaching your team. Provide constructive feedback at every appropriate opportunity. 5. Operational Excellence. a. Helping to define and drive process automation through adoption of efficient ways of working and innovation. b. Enable the team to fully comply with all areas of activation finance processes. … revenue and service opportunities. d. Make full use of the technology available, implementing processes and practices that maximize operational efficiencies whilst identifying opportunities for processimprovement, and providing recommendations. Identify opportunities for better ways of working with new and existing providers and platforms. e. Takes ownership of operations More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Starbuck James Ltd
maximize efficiency, productivity and profitability Oversee the implementation of an entirely new operations management system Manage the project management function, including the review and improvement of PM procedures. Identify emerging industry trends, technologies and opportunities for even better operational excellence. Essential qualifications required: At least 8 years' experience in … be equally immersed in both hands-on and strategic aspects of operations Experience implementing and optimising business management systems Proficiency in project management and processimprovement methodologies Demonstrated success in leading teams through periods of growth and operational change Profit and loss analysis skills at project level Bachelors More ❯
to parts of central Europe. The robot automation engineer will set up, operate and program robotic based machines ensuring production quality and looking at processimprovement/continuous improvement. Key Responsibilities - Set up and operate robotic machines - Program and develop components on the robotic machine as needed - Adjust … require the robot automation engineer to have great attention to detail, interpersonal skills proven problem solving skills. You will relish taking ownership of continuous improvement activity to make the business safer, leaner and as a result more profitable. There will be travel to Europe to work with colleagues on More ❯
Work closely with commercial, supply chain, finance, technology, and marketing teams to drive operational success. Lead initiatives to enhance digital capabilities through technology and process optimisation. Build, manage and develop a high performing Digital Campaign and Operations team. You This role requires a driven digital operations specialist who wants … of forecasting, stock management & fulfilment readiness Proven ability to lead and scale high-performing digital and ops teams Skilled in automation, tech integration & continuous processimprovement – someone really tech savvy who loves working with tools and tech. Strategic thinker with cross-functional know-how across supply chain, finance More ❯
the bridge between field teams and IT during testing and releases Monitor tool performance and user adoption, producing regular reports Oversee issue resolution and processimprovement Coordinate closely with product, data, and transformation teams Travel to origin locations to support implementation and gather feedback Requirements: Degree in a More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Mondrian Alpha
analytical hands-on approach to typical trade support responsibilities (as opposed to manual processing) + to constantly run a large volume of automation/processimprovement projects, but to also regularly work on ad-hoc projects for the tech, quant and investment teams. Whilst not a pre-requisite More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Cedar
design. Carry out system configuration, testing, validation, and issue resolution. Provide subject matter expertise on Oracle Fusion HCM best practice and identify opportunities for processimprovement and system optimisation. Produce functional documentation, including design specifications, test scripts, and user training materials. Ensure data integrity, compliance, and system security More ❯
and domain management. Implement and maintain network monitoring tools such as Entuity, PRTG, and Prime Infrastructure. Adhere to ITIL processes and contribute to continuous processimprovement initiatives. Collaborate cross-functionally with infrastructure, security, and application teams. Minimum Qualifications: Active SC Clearance (mandatory). Deep knowledge and hands-on More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
microTECH Global LTD
guiding your team in developing cutting-edge solutions. • Documentation: Create and maintain technical documentation, including project reports, white papers, and intellectual property (IP) capture • ProcessImprovement: Continuously enhance the Research Group’s processes and tools, driving efficiency and quality across the department. Background and Experience: • Passion for Research More ❯
technology leader and experience of software engineering methods (at least 5 years' experience) Demonstrated success in digital and data transformation, including automation, infrastructure and processimprovement Strong background in data strategy, including MDM and data governance Skilled in leveraging BI tools for actionable business insights Responding to and More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
KPMG UK
assurance and reporting • Working with a client’s in-house internal audit function for co-source engagements to supply specialist or additional resource needed • Processimprovement projects • Risk management, governance and internal audit advisory services • Risk identification workshops and control reviews • Delivering control and risk training • Managing and More ❯
features. Document support processes, create user guides, and deliver training to business users. Collaborate with cross-functional teams to optimize system performance and drive process improvements. Skills & Experience Experience in IT application support (1st, 2nd, and 3rd line). Strong knowledge of Dynamics 365 CRM & F&SCM . Familiarity More ❯
Manage supplier relationships to ensure performance and compliance. Collaborate with internal stakeholders to understand and meet their procurement needs. Drive cost savings initiatives and process improvements. Qualifications: Proven experience in indirect procurement within one or more of the specified categories. Strong negotiation and contract management skills. Excellent analytical and More ❯
complaints Advising on GDPR and data-sharing matters Drafting internal guidance, templates, and policies Contributing to wider legal projects, including research, policy development, and process improvements Ideal candidate profile: Qualified solicitor with approximately 1-3 PQE (other levels will also be considered) Exposure to litigation, criminal, compliance, trust & safety More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Datatech Analytics
governance across data systems. Implement and maintain CI/CD pipelines to automate data workflows and enhance system reliability. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability and performance. Essential Skills and Experience: Hands-on experience with AWS More ❯
Cycle management. Work in a cross-functional team and contribute to the team's work business analysis, quality assurance and testing. Identify and implement process improvements. Skills and Knowledge Required: Should have minimum of 4 years of experience in Testing with Banking applications, especially Flexcube. Functional knowledge of Oracle More ❯