5 of 5 Customer Engagement Jobs in Somerset

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

following. Your duties and responsibilities in this role will consist of: Our Internal CAD CAM modules. Software Installation. Solutions for questions, both direct customer engagement and offline through our support systems. Researching and documenting solutions. Creating and configuring machine parameters. Training Information communications technician Level 3 (A level … configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary. For example, password resets. Support the roll-out of upgrades ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset across … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

support both their sales and delivery functions, helping customers maximise the value of Microsoft technologies. What will you be doing? This is a customer-facing role where you'll be responsible for leading discovery workshops, shaping technical solutions, supporting pre-sales engagements and overseeing the successful delivery of Microsoft … Modern Workplace projects. Key responsibilities include: Leading technical discovery workshops and stakeholder engagement sessions. * Demonstrating the capabilities of Microsoft 365, SharePoint, Power Platform, Purview and Copilot solutions. * Gathering business and technical requirements and translating them into solution designs. * Producing Scope of Works, technical documentation, proposals and tender responses. * Acting ...

teams Maintaining all project/support based documents/process Assisting with critical daily deadlines Working as part of the SDM team on multiple customer engagements Providing administrative support for BlueKong Networks Annuity contracts Providing administrative support to Bluekong Networks engineering teams Working to bring on board new engineers … utilise for customer works Building strong relationships with both customers, suppliers and delivery leads Monitoring and being the first port of contact for BlueKong support customers The Service Delivery Analyst will be: A bright individual looking to develop their career within a creative environment Skilled administrator Comfortable working ...