9 of 9 Incident Management Jobs in Somerset

Senior CNS Engineer

Hiring Organisation
CISCO Systems
Location
Taunton, United Kingdom
vital bridge connecting sovereign customer environments with Cisco’s global technical ecosystem and worldwide TAC. Operating at the forefront of network engineering, high-stakes incident management, data governance, and AI-driven support operations, our team ensures customer networks run securely, reliably, and with full regulatory compliance.Your ImpactAs … enablement are central to the delivery of this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide ...

Senior CNS Engineer

Hiring Organisation
CISCO Systems
Location
Taunton, Somerset, UK
Employment Type
Full-time
vital bridge connecting sovereign customer environments with Cisco's global technical ecosystem and worldwide TAC. Operating at the forefront of network engineering, high-stakes incident management, data governance, and AI-driven support operations, our team ensures customer networks run securely, reliably, and with full regulatory compliance. Your ImpactAs … enablement are central to the delivery of this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide ...

Operations Team Lead (Production & Reliability)

Location
Bath, England, United Kingdom
already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Senior software engineer (Node.js/TypeScript)

Location
Bath, England, United Kingdom
operate in a build‐and‐run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript … Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you’d like to go deeper ...

Senior Application Engineer (Jira ITSM)

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation ...

Senior Application Engineer (Jira ITSM)

Location
Yeovil, England, United Kingdom
defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level … objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues.* Mentor junior engineers and specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation ...

Security Supply Chain and Risk Analyst

Location
Templecombe, England, United Kingdom
successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity. This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4 Support business lines and functions ...

Digital Technology Engineer - MES

Location
Templecombe, England, United Kingdom
report test results, defects, and improvement opportunities. Ongoing Support: Provide technical assistance to super users and functional teams, addressing application issues or queries. Support incident management and troubleshooting for MES related problems during and after deployment. Assist in maintaining and updating MES documentation, user guides, and training materials. ...

Senior Platform Engineer - Cross-Domain Gateway (Hybrid)

Location
Yeovil, England, United Kingdom
Senior Platform Engineer to operate, maintain and improve secure cross-domain gateway services across highly controlled environments. You will monitor service health, support incident management and ensure compliance with security policies while delivering continuous service improvements. The role offers a blended hybrid work model at Yeovil with ...