3 of 3 Service Management Jobs in Somerset

delivering high-quality digital services that support students, staff and the University. About you - Taking ownership of your work and delivering high standards of service and support.- Applying sound judgement and technical knowledge to solve problems, handle incidents and improve system performance.- Supporting change initiatives and contributing … culture of innovation.- Managing your time effectively to meet deadlines and deliver results.- Applying IT Project Management methods, particularly Agile and DevOps, to help deliver solutions efficiently and collaboratively.- Solid understanding of IT Service Management (ITSM) principles, including change management and incident handling.- Excellent problem-solving ...

delivering high-quality digital services that support students, staff and the University. About you - Taking ownership of your work and delivering high standards of service and support. - Applying sound judgement and technical knowledge to solve problems, handle incidents and improve system performance. - Supporting change initiatives and contributing … culture of innovation. - Managing your time effectively to meet deadlines and deliver results. - Applying IT Project Management methods, particularly Agile and DevOps, to help deliver solutions efficiently and collaboratively. - Solid understanding of IT Service Management (ITSM) principles, including change management and incident handling. - Excellent problem-solving ...

meet complex business and operational needs. Maintain operational health across availability, performance, security, patching, backup/restore and resilience. Work closely with technical teams, service management and vendors to resolve high-impact incidents and deliver changes. Produce documentation, standards and operational procedures to support audit and governance. Participate … contract with a mix of BAU and project-based platform improvement. The team environment is collaborative, with scope to lead on technical decisions and service enhancement. ...