Technical Support Analyst
- Hiring Organisation
- SRD Technology UK Ltd
- Location
- Taunton, Somerset, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £28,000
Location: Taunton, Somerset Hybrid: 3 days office, 2 days WFH Were seeking an ambitious 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in Tier 1, you will work closely with Technical Support Analysts to provide IT support … meeting the determined SLAs. This job may include site visits if required and to aid progression. Key Responsibilities First point of contact for IT support queries (phone & Ticket System) Providing 1st line remote support and escalating when needed. Managing customer requests such as installations, user account changes ...