provide support as effectively and efficiently as possible. That may be via phone, email, in person or using our ITSM platform Zoho Desk. · Responsible for the day-to-day management and upkeep of the internal Helpdesk system, continuously looking for ways to improve the customer service offering and ensuring all information is kept up to date and reviewed regularly. … Contribute to the documentation of IT processes, procedures and knowledge base articles. · Day to day management of the internal Helpdesk, ensuring knowledge base articles are reviewed and kept relevant and customer enquiries are responded to in a timely and appropriate manner. · Support remote users and assist in remote connectivity issues. · Assist in the setup and maintenance of network equipment … system issues and support internal users. Perform routine system upgrades and ensure constant system security and performance are of a high standard. · Contribute to hardware and software inventory and asset management. Keeping accurate record of equipment and licenses. · Participate in disaster recovery and backup procedures as and when required. · Complete any additional ad-hoc IT and support related tasks More ❯
support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day basis. Your duties will include: - Management of assets coming into the workshop, regular audits of the workshop to ensure we can account for all assets present. Liaising with internal teams whilst building relationships. You will … escalate any issues to the Supervisor that may affect delivery to our customers, and you will be extremely well organised in your approach to Asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values. … with the Service Centre to request approval for repair from customer accounts. Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require. Management and distribution of repair parts delivered to the workshop to ensure correct pairing and timely repair of assets. Maintenance and manifest production of used/DOA/not used More ❯
Fiori apps, SAP Activate methodology, and S/4HANA simplifications. • Ability to map business requirements to system functionality with a focus on usability and scalability. • Excellent communication and stakeholder management skills. • Ability to lead workshops and present solutions to both technical and non-technical audiences. • Bachelor’s degree in engineering, Computer Science, or related field; SAP certification is a … plus. Desirable Qualifications Experience in asset-intensive industries (e.g., utilities, oil & gas, manufacturing). Exposure to integration with mobile maintenance solutions, IoT, or predictive maintenance. Familiarity with EAM or Linear Asset Management. Preferences: Experience in Oil & Gas Automobile Exposure to Winshuttle/Prometheus/RPA Experience in SAP PS (Project system More ❯
Fiori apps, SAP Activate methodology, and S/4HANA simplifications. • Ability to map business requirements to system functionality with a focus on usability and scalability. • Excellent communication and stakeholder management skills. • Ability to lead workshops and present solutions to both technical and non-technical audiences. • Bachelor’s degree in engineering, Computer Science, or related field; SAP certification is a … plus. Desirable Qualifications Experience in asset-intensive industries (e.g., utilities, oil & gas, manufacturing). Exposure to integration with mobile maintenance solutions, IoT, or predictive maintenance. Familiarity with EAM or Linear Asset Management. Preferences: Experience in Oil & Gas Automobile Exposure to Winshuttle/Prometheus/RPA Experience in SAP PS (Project system More ❯
Fiori apps, SAP Activate methodology, and S/4HANA simplifications. • Ability to map business requirements to system functionality with a focus on usability and scalability. • Excellent communication and stakeholder management skills. • Ability to lead workshops and present solutions to both technical and non-technical audiences. • Bachelor’s degree in engineering, Computer Science, or related field; SAP certification is a … plus. Desirable Qualifications Experience in asset-intensive industries (e.g., utilities, oil & gas, manufacturing). Exposure to integration with mobile maintenance solutions, IoT, or predictive maintenance. Familiarity with EAM or Linear Asset Management. Preferences: Experience in Oil & Gas Automobile Exposure to Winshuttle/Prometheus/RPA Experience in SAP PS (Project system More ❯
delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required Qualifications: Proven experience delivering large-scale Salesforce Field Service Lightning projects. Strong understanding of Service Cloud, mobile solutions, and workforce scheduling/dispatch processes. Demonstrated ability to … work effectively with third-party vendors, SIs, and internal teams. Exceptional stakeholder management, problem-solving, and leadership skills. Willingness to work on-site in London 1 day per week and Portsmouth 1 day per week (one location can be expensed). Start Date: September (aligned with the start of the implementation phase). If you are an experienced Salesforce More ❯
delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required Qualifications: Proven experience delivering large-scale Salesforce Field Service Lightning projects. Strong understanding of Service Cloud, mobile solutions, and workforce scheduling/dispatch processes. Demonstrated ability to … work effectively with third-party vendors, SIs, and internal teams. Exceptional stakeholder management, problem-solving, and leadership skills. Willingness to work on-site in London 1 day per week and Portsmouth 1 day per week (one location can be expensed). Start Date: September (aligned with the start of the implementation phase). If you are an experienced Salesforce More ❯
london (city of london), south east england, united kingdom
TRIA
delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required Qualifications: Proven experience delivering large-scale Salesforce Field Service Lightning projects. Strong understanding of Service Cloud, mobile solutions, and workforce scheduling/dispatch processes. Demonstrated ability to … work effectively with third-party vendors, SIs, and internal teams. Exceptional stakeholder management, problem-solving, and leadership skills. Willingness to work on-site in London 1 day per week and Portsmouth 1 day per week (one location can be expensed). Start Date: September (aligned with the start of the implementation phase). If you are an experienced Salesforce More ❯
