Customer Service Advisor
- Hiring Organisation
- TELECOM ACQUISITIONS LTD
- Location
- West Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Whether it’s a billing query, a technical hiccup, or a general question, you’ll handle it with confidence, clarity, and care. This is more than just a call centre … make a real difference in the customer journey. What you will be doing · Handling inbound calls from customers with professionalism and empathy. · Resolving billing queries and explaining charges clearly and accurately. · Manage overflow calls from the 1st Line Technical Support team, ensuring customers receive timely assistance and support. · Provide expert ...