enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketingautomation), Freshservice (IT service desk), and Freshchat (AI-powered bots), all supported by Neo, our platform of shared services. Freshworks … capture, analyze, and act upon customer feedback across various touchpoints. Drive initiatives to gather qualitative and quantitative insights from customers to inform product development, marketing strategies, and customer success efforts. Customer Feedback Analysis: Provide recommendations for collecting customer feedback at scale through surveys and other touchpoints. Evaluate enterprise software … functional teams, including Product Management, Engineering, and Customer Success, to prioritize and address customer needs. Cross-Functional Collaboration: Partner closely with Product Management, Engineering, Marketing, Sales, and Customer Success teams to ensure alignment on VoC strategies. Act as a liaison between customers and internal teams, advocating for customer needs More ❯
enhance their customer experience (CRM, CX) and employee experience (ITSM). Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketingautomation), Freshservice (IT service desk), and Freshchat (AI-powered bots), all supported by Neo, our platform of shared services. Freshworks … capture, analyze, and act upon customer feedback across various touchpoints. Drive initiatives to gather qualitative and quantitative insights from customers to inform product development, marketing strategies, and customer success efforts. Customer Feedback Analysis: Provide recommendations for collecting customer feedback at scale through surveys and other touchpoints. Evaluate enterprise software … functional teams, including Product Management, Engineering, and Customer Success, to prioritize and address customer needs. Cross-Functional Collaboration: Partner closely with Product Management, Engineering, Marketing, Sales, and Customer Success teams to ensure alignment on VoC strategies. Act as a liaison between customers and internal teams, advocating for customer needs More ❯
london, south east england, United Kingdom Hybrid / WFH Options
NetBet
Job Title: CRM Technology & Performance Manager Location: Hybrid- London/Malta About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming … and phone. Role: We are seeking a CRM Technology & Performance Manager to take ownership of our CRM technology ecosystem and its performance across lifecycle automation, platform capabilities, and channel providers. This pivotal role will act as the central business lead for the CRM stack — including platforms like Optimove and … capabilities in collaboration with CRM, Tech, and Vendors. Maintain platform documentation and usage guidelines to ensure scalable, compliant, and consistent usage across teams. Lifecycle Automation & Technical Oversight Provide oversight and governance of automated lifecycle journeys — onboarding, conversion, retention, churn win-back, VIP engagement. Ensure journeys are built using best More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
NetBet
Job Title: CRM Technology & Performance Manager Location: Hybrid- London/Malta About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming … and phone. Role: We are seeking a CRM Technology & Performance Manager to take ownership of our CRM technology ecosystem and its performance across lifecycle automation, platform capabilities, and channel providers. This pivotal role will act as the central business lead for the CRM stack — including platforms like Optimove and … capabilities in collaboration with CRM, Tech, and Vendors. Maintain platform documentation and usage guidelines to ensure scalable, compliant, and consistent usage across teams. Lifecycle Automation & Technical Oversight Provide oversight and governance of automated lifecycle journeys — onboarding, conversion, retention, churn win-back, VIP engagement. Ensure journeys are built using best More ❯
Beaconsfield, Buckinghamshire, South East, United Kingdom
Headliners Recruitment
a measurable impact across digital channels while shaping audience engagement and campaign performance. About the Role Youll take ownership of the organisations CRM-driven marketing efforts. Youll play a key role in designing and delivering targeted campaigns, leveraging data for segmentation, automation, and performance reporting. Youll also collaborate … across teams to ensure consistent digital communication and optimise both paid and organic outreach strategies. Key Responsibilities Lead and deliver CRM-centric digital marketing strategies using Dynamics 365 Manage and execute targeted email campaigns, automations, and performance reporting Use segmentation and behavioural insights to optimise customer journeys Support and … What We're Looking For Proven hands-on experience managing campaigns and data within Dynamics 365 CRM A strong track record of executing digital marketing strategies and automation workflows Experience with paid media, SEO, and analytics tools Excellent copywriting and communication skills Highly organised, analytical, and comfortable working More ❯
Join a Global Experience & Marketing Transformation Team Working with a global innovation and customer transformation consultancy that partners with ambitious organisations to shape exceptional experiences, fuel sustainable growth, and unlock the power of data and emerging technologies. We’re expanding our Customer Transformation team and seeking a Senior Consultant … with strong expertise in Marketing and Advertising Technology. This role is ideal for someone who brings strategic thinking, technical fluency, and a track record of delivering innovative marketing solutions in dynamic environments. The Opportunity: Senior Consultant – Marketing Technology Senior Consultant - Up to £70,000 per annum + … with occasional travel into London Must be London based Candidates must be able to go through SC Clearance Key Responsibilities: Define and architect modern Marketing and Advertising Technology (MadTech) ecosystems tailored to strategic business goals. Lead assessments and transformations of clients' marketing technology stacks, driving improved ROI, engagement More ❯
Join a Global Experience & Marketing Transformation Team Working with a global innovation and customer transformation consultancy that partners with ambitious organisations to shape exceptional experiences, fuel sustainable growth, and unlock the power of data and emerging technologies. We’re expanding our Customer Transformation team and seeking a Senior Consultant … with strong expertise in Marketing and Advertising Technology. This role is ideal for someone who brings strategic thinking, technical fluency, and a track record of delivering innovative marketing solutions in dynamic environments. The Opportunity: Senior Consultant – Marketing Technology Senior Consultant - Up to £70,000 per annum + … with occasional travel into London Must be London based Candidates must be able to go through SC Clearance Key Responsibilities: Define and architect modern Marketing and Advertising Technology (MadTech) ecosystems tailored to strategic business goals. Lead assessments and transformations of clients' marketing technology stacks, driving improved ROI, engagement More ❯
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketingautomation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is More ❯
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketingautomation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is More ❯
money, automate processes and grow, but we’re only just getting started. About the Role We are seeking a highly creative and experienced Content Marketing Manager to join our growing team. In this role, you will be responsible for developing and executing content strategies that engage our target audience … drive brand awareness, and generate leads. The ideal candidate will have a strong background in B2B content marketing, preferably within the FinTech industry, with a proven track record of creating compelling content across various formats. Responsibilities: Develop and execute a comprehensive content marketing strategy that aligns with our … Analyze content performance using relevant metrics (e.g., website traffic, engagement, lead generation) and provide regular reports. Stay up-to-date with the latest content marketing trends, technologies, and best practices. Collaborate with cross-functional teams, including marketing, sales, and product, to ensure content aligns with overall business objectives. More ❯
money, automate processes and grow, but we’re only just getting started. About the Role We are seeking a highly creative and experienced Content Marketing Manager to join our growing team. In this role, you will be responsible for developing and executing content strategies that engage our target audience … drive brand awareness, and generate leads. The ideal candidate will have a strong background in B2B content marketing, preferably within the FinTech industry, with a proven track record of creating compelling content across various formats. Responsibilities: Develop and execute a comprehensive content marketing strategy that aligns with our … Analyze content performance using relevant metrics (e.g., website traffic, engagement, lead generation) and provide regular reports. Stay up-to-date with the latest content marketing trends, technologies, and best practices. Collaborate with cross-functional teams, including marketing, sales, and product, to ensure content aligns with overall business objectives. More ❯
southampton, south east england, united kingdom Hybrid / WFH Options
Clevertouch Consulting
fantastic opportunity for a Data Analyst to join our reputable business! This role is responsible for the processing and interrogation of large and varied marketing data sets to deliver insight that informs and drives clients’ marketing and sales decision making. The ideal candidate will have the ability to … a non-technical and often diverse audience using appropriate narrative and visual techniques. Work with the internal Client Services Team and the clients' own Marketing Teams to accurately present results and recommendations. Data Manipulation: Manipulate client, 3rd party and internal data sets conducting migration, synchronisation, master data management and … projects. Commercial Focus: Apply prior business knowledge to inform and influence all analysis and research projects ensuring they are anchored in the ‘real world’ Marketing: Gain a deep understanding of how marketing works across a wide range of channels, clients, and industries. SKILLS & EXPERIENCE: Ability to leverage new More ❯
hampshire, south east england, united kingdom Hybrid / WFH Options
Clevertouch Consulting
fantastic opportunity for a Data Analyst to join our reputable business! This role is responsible for the processing and interrogation of large and varied marketing data sets to deliver insight that informs and drives clients’ marketing and sales decision making. The ideal candidate will have the ability to … a non-technical and often diverse audience using appropriate narrative and visual techniques. Work with the internal Client Services Team and the clients' own Marketing Teams to accurately present results and recommendations. Data Manipulation: Manipulate client, 3rd party and internal data sets conducting migration, synchronisation, master data management and … projects. Commercial Focus: Apply prior business knowledge to inform and influence all analysis and research projects ensuring they are anchored in the ‘real world’ Marketing: Gain a deep understanding of how marketing works across a wide range of channels, clients, and industries. SKILLS & EXPERIENCE: Ability to leverage new More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Harnham
Salesforce Marketing Cloud & Sales Cloud Contractor Location: Ideally hybrid (1-2 days onsite in Liverpool Street) Day Rate: £350 per day Contract Length: 12 months initially (potential to extend) IR35 Status: TBC Start Date: ASAP Overview A leading multi-brand property group is embarking on a major digital transformation … a technical delivery agency, the business is now seeking an experienced Salesforce contractor to take a leadership role in supporting the implementation of Salesforce Marketing Cloud and Sales Cloud . This is a hands-on project delivery role with a strong emphasis on stakeholder management and agency oversight. The … as the primary liaison between the internal business team and the external Salesforce agency Provide oversight and guidance on the technical setup of Salesforce Marketing Cloud and Sales Cloud Ensure the agency's work meets expectations and best practice standards Support the successful rollout of Salesforce across different business More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Harnham
Salesforce Marketing Cloud & Sales Cloud Contractor Location: Ideally hybrid (1-2 days onsite in Liverpool Street) Day Rate: £350 per day Contract Length: 12 months initially (potential to extend) IR35 Status: TBC Start Date: ASAP Overview A leading multi-brand property group is embarking on a major digital transformation … a technical delivery agency, the business is now seeking an experienced Salesforce contractor to take a leadership role in supporting the implementation of Salesforce Marketing Cloud and Sales Cloud . This is a hands-on project delivery role with a strong emphasis on stakeholder management and agency oversight. The … as the primary liaison between the internal business team and the external Salesforce agency Provide oversight and guidance on the technical setup of Salesforce Marketing Cloud and Sales Cloud Ensure the agency's work meets expectations and best practice standards Support the successful rollout of Salesforce across different business More ❯
l l Do Focus on the French m arket (and broader EMEA region) to identify, qualify, and engage new business prosp ects.Work inb ound Marketing Qualified Leads ( MQLs) and drive outbound campaigns using LinkedIn, email, and c alls.Research prospects, uncover business needs, and help move leads through the pipe … line.Collaborate with Sales, Marketing, and Product teams to fine-tune messaging and optimize outr each .Use Sales force and marketingautomation tools to track activity and perform ance.Help deliver a standout (“Purple”) buying experience, from first touch to sales han doff. What You Bring Exp erience in … with retail industry challenges and how tech can help solv e them. Retail, Loyalty Programs, Brands & Agency, Hospitality, Grocery, Customer experience, Customer, Loyalty, Digital marketing, Consumer data, Loyalty, Gift, Technology, Brands, Promotions, Mobile, Apps, POS, Customer, Customer Data, Omnichannel, Personalisation, Marketing, Subscription, Cou pons, AI More ❯
l l Do Focus on the French m arket (and broader EMEA region) to identify, qualify, and engage new business prosp ects.Work inb ound Marketing Qualified Leads ( MQLs) and drive outbound campaigns using LinkedIn, email, and c alls.Research prospects, uncover business needs, and help move leads through the pipe … line.Collaborate with Sales, Marketing, and Product teams to fine-tune messaging and optimize outr each .Use Sales force and marketingautomation tools to track activity and perform ance.Help deliver a standout (“Purple”) buying experience, from first touch to sales han doff. What You Bring Exp erience in … with retail industry challenges and how tech can help solv e them. Retail, Loyalty Programs, Brands & Agency, Hospitality, Grocery, Customer experience, Customer, Loyalty, Digital marketing, Consumer data, Loyalty, Gift, Technology, Brands, Promotions, Mobile, Apps, POS, Customer, Customer Data, Omnichannel, Personalisation, Marketing, Subscription, Cou pons, AI More ❯
Our mission is to inspire and influence great companies to grow - defining the future of marketing. WeDiscover is a leading performance marketing and technology agency. We launched in 2020, in the belief that when you combine marketing experts with data scientists and engineers, amazing things can happen. We … in Europe. We were founded on the concept of problem-solving and skills-stacking: beyond our agency services, we pride ourselves on inventing impactful marketing technology that keeps our clients ahead in an ever-evolving, competitive landscape. WeDiscover is founder-led, with no outside investors, allowing us to stay … true to our vision. Our leadership team brings vast experience across digital marketing, technology, and analytics, setting the tone for excellence and continuous innovation. We believe in ‘doing good while doing well,’ fostering a culture where success goes hand-in-hand with a positive impact. Position Overview As Account More ❯
Our mission is to inspire and influence great companies to grow - defining the future of marketing. WeDiscover is a leading performance marketing and technology agency. We launched in 2020, in the belief that when you combine marketing experts with data scientists and engineers, amazing things can happen. We … in Europe. We were founded on the concept of problem-solving and skills-stacking: beyond our agency services, we pride ourselves on inventing impactful marketing technology that keeps our clients ahead in an ever-evolving, competitive landscape. WeDiscover is founder-led, with no outside investors, allowing us to stay … true to our vision. Our leadership team brings vast experience across digital marketing, technology, and analytics, setting the tone for excellence and continuous innovation. We believe in ‘doing good while doing well,’ fostering a culture where success goes hand-in-hand with a positive impact. Position Overview As Account More ❯
and products. Excellent analytical and technical skills. Excellent planning and organisational skills. Strong understanding of practice management software systems (e.g., CMS, ERP, Finance, and Marketingautomation tools) and their integration points advantageous. You'll be able to be yourself; we'll recognise and value you for who you More ❯
and products. Excellent analytical and technical skills. Excellent planning and organisational skills. Strong understanding of practice management software systems (e.g., CMS, ERP, Finance, and Marketingautomation tools) and their integration points advantageous. You ll be able to be yourself we ll recognise and value you for who you More ❯
woking, south east england, United Kingdom Hybrid / WFH Options
Swissport
across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and … to improve internal processes and ensure data governance compliance. Create and manage a roadmap for CRM system enhancements to align with business growth objectives. MarketingAutomation/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle … unique ‘lessons learned’ to this new role. Have a minimum of 4+ years CRM experience. Proven experience managing and optimising Salesforce CRM, especially with Marketing Cloud. Proven experience with loyalty programs. Salesforce certification is a bonus. Proven experience of working on direct-to-consumer eCommerce sites. Effective team player More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
Swissport
across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and … to improve internal processes and ensure data governance compliance. Create and manage a roadmap for CRM system enhancements to align with business growth objectives. MarketingAutomation/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle … unique ‘lessons learned’ to this new role. Have a minimum of 4+ years CRM experience. Proven experience managing and optimising Salesforce CRM, especially with Marketing Cloud. Proven experience with loyalty programs. Salesforce certification is a bonus. Proven experience of working on direct-to-consumer eCommerce sites. Effective team player More ❯
dartford, south east england, United Kingdom Hybrid / WFH Options
Swissport
across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and … to improve internal processes and ensure data governance compliance. Create and manage a roadmap for CRM system enhancements to align with business growth objectives. MarketingAutomation/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle … unique ‘lessons learned’ to this new role. Have a minimum of 4+ years CRM experience. Proven experience managing and optimising Salesforce CRM, especially with Marketing Cloud. Proven experience with loyalty programs. Salesforce certification is a bonus. Proven experience of working on direct-to-consumer eCommerce sites. Effective team player More ❯
brighton, south east england, United Kingdom Hybrid / WFH Options
Swissport
across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and … to improve internal processes and ensure data governance compliance. Create and manage a roadmap for CRM system enhancements to align with business growth objectives. MarketingAutomation/Segmentation Develop and implement segmentation strategies to personalise customer experiences across email, SMS, and in-app messaging. Design multi-channel lifecycle … unique ‘lessons learned’ to this new role. Have a minimum of 4+ years CRM experience. Proven experience managing and optimising Salesforce CRM, especially with Marketing Cloud. Proven experience with loyalty programs. Salesforce certification is a bonus. Proven experience of working on direct-to-consumer eCommerce sites. Effective team player More ❯