BI & Data Analyst
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
effective, scalable and controlled automation within the future-state solution. Translate SLA and SLT requirements into dashboard, reporting and performance-monitoring requirements that enable proactive management, trend analysis and service performance governance. Participating in the squad as agreed, provide the link between the membership business teams, data … categorisation, demand analysis, reporting requirements and dashboard design, with the ability to define meaningful measures, controls and performance indicators. Experience working with CRM, case management, workflow or service-management platforms; Salesforce experience is desirable. Strong understanding of the software development lifecycle, Agile delivery practices, requirements management, testing ...