Technical Support Engineer
- Location
- Oxford, England, United Kingdom
Technical Support Engineer is responsible for triaging incoming issues or alerts, ensuring they are appropriately actioned or escalated to relevant stakeholders. By troubleshooting and monitoring various systems, the Technical Support Engineer will develop an in-depth understanding of the operation of key systems and products. In this role … team. Good organisational and prioritisation skills. Desirable Awareness of medical data formats such as DICOM. Knowledge of Jira, SharePoint, scripting and automation tools, monitoring and alerting tools. Comfortable working in an environment where AIassisted development tools (such as Claude Code) are used as standard practice. Able to critically evaluate ...