resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactivemonitoring and maintenance as well as business-as-usual support. Requirements A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well More ❯
resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactivemonitoring and maintenance as well as business-as-usual support. Requirements A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well More ❯
services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactivemonitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯
services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactivemonitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯
london (city of london), south east england, united kingdom
TECEZE
services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactivemonitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯
business. ·????????An aptitude for problem solving and strong attention to detail. ·????????Established experience within customer service -?Warm and open approach to customers ·????????Flexible to the needs of the business ·????????Proactive team player, with experience in a fast-paced environment ·????????Strong understanding of configuration of routers. ·????????Strong personal interest in IT/Telecoms What benefits will you receive? ·????????50% off More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Informed Recruitment LTD
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Informed Recruitment
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
Employment Type: Full-Time
Salary: £50,000 - £65,000 per annum, Negotiable, Inc benefits
ashford district, south east england, united kingdom
Verifone
drive decisions. Strong organizational and project management skills with the ability to manage multiple priorities. Confident working across cross-functional teams (Sales, Operations, Product, and Support). You are proactive, with the ability to work independently and take ownership of customer outcomes. Fluent English required, additional languages a plus. Flexibility to work across time zones and occasional travel for More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
Arla Foods Plc
tangible way to the implementation and maintenance of the HSE & Quality process on-site. structured troubleshooting on site operations equipment and automations systems and to provide the Site effective proactive maintenance service. Structured updating and maintenance on production/packaging equipment (IT) Structured troubleshooting of PLC, HMI and SCADA Software Plan and maintain proactivemonitoring of site … with setbacks Analyses complex issues Makes realistic and effective plans Business Skills: Working knowledge of HSE requirements Financial awareness IT literacy Knowledge of business systems Functional Skills: Condition Based Monitoring (CBM) Root Cause Analysis (RCA) Reliability Centred Maintenance (RCM) Use of Computerised Maintenance Management System (CMMS) SAP PM Maintenance Module Language(s) : English Other: IPV4 networking Virtualisation Backup and More ❯
support for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactivemonitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … delivery Provide support for project-related operational tasks as required Manage the Command Centre during night shifts and weekends, ensuring service continuity Perform out-of-hours tasks, including BMS monitoring, performance board updates, and hands-on technical support ?Handle secure management of personal data in line with GDPR regulations Full training and support will be provided by your workplace More ❯
Southampton, Hampshire, South East, United Kingdom
Essential Employment
project and programme meetings, including scheduling, preparing agendas, writing accurate minutes and actions and tracking actions. To proactively monitor project actions and progress, including appropriate escalations, or where possible, proactive resolution of issues. You will ideally be - Organised individual with good attention to detail for reporting and planning co-ordination Comfortable and competent to communicate, support and co-ordinate More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Databarracks
who can explain complex issues in plain English to technical and non-technical audiences. Detail-oriented, organised and calm under pressure; able to manage priorities across multiple customers. Curious, proactive problem-solver who documents well and continually looks for ways to improve reliability and speed of recover Skills required Incident troubleshooting and root-cause analysis across OS, application and … network layers. Scripting/automation basics (PowerShell preferred) to streamline routine tasks (nice to have). Experience with monitoring, ticketing and documentation tools; disciplined case and time management. Strong teamwork—partners effectively across Service Desk, Engineering, Sales and Customer teams. Willingness to learn, share knowledge and ask for help when needed. Commitment to inclusive, respectful collaboration with colleagues and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Databarracks
who can explain complex issues in plain English to technical and non-technical audiences. Detail-oriented, organised and calm under pressure; able to manage priorities across multiple customers. Curious, proactive problem-solver who documents well and continually looks for ways to improve reliability and speed of recover Skills required Incident troubleshooting and root-cause analysis across OS, application and … network layers. Scripting/automation basics (PowerShell preferred) to streamline routine tasks (nice to have). Experience with monitoring, ticketing and documentation tools; disciplined case and time management. Strong teamwork—partners effectively across Service Desk, Engineering, Sales and Customer teams. Willingness to learn, share knowledge and ask for help when needed. Commitment to inclusive, respectful collaboration with colleagues and More ❯
Develop and maintain Infrastructure-as-Code solutions using Terraform and GitHub, automating deployments and reducing manual effort. • AI-Driven Operations: Leverage AI and automation to optimise infrastructure operations, including monitoring, fault detection, and performance tuning, driving greater efficiency and reliability. • Disaster Recovery and Resilience: Implement disaster recovery strategies across Azure workloads, ensuring robust continuity planning in line with regulatory … compliance standards to meet industry and regulatory requirements. • Collaboration with Project Teams: Partner with delivery and application teams to provision, integrate, and optimise environments for new and existing workloads. • Monitoring and Troubleshooting: Proactively monitor Azure environments, resolve complex incidents, and provide 3rd line support to maintain operational excellence. • Documentation and Knowledge Sharing: Produce clear, accurate documentation of designs, procedures … Solid understanding of Azure Firewall, Front Door, Application Gateway, API Management, and associated services • Skilled in architecting and implementing Disaster Recovery and high availability solutions within Azure • Proficiency with monitoring and observability tools (e.g., Azure Monitor, Log Analytics, Application Insights) • Strong troubleshooting and problem-solving skills with a focus on minimising downtime and disruption • Ability to create and maintain More ❯
Develop and maintain Infrastructure-as-Code solutions using Terraform and GitHub, automating deployments and reducing manual effort. • AI-Driven Operations: Leverage AI and automation to optimise infrastructure operations, including monitoring, fault detection, and performance tuning, driving greater efficiency and reliability. • Disaster Recovery and Resilience: Implement disaster recovery strategies across Azure workloads, ensuring robust continuity planning in line with regulatory … compliance standards to meet industry and regulatory requirements. • Collaboration with Project Teams: Partner with delivery and application teams to provision, integrate, and optimise environments for new and existing workloads. • Monitoring and Troubleshooting: Proactively monitor Azure environments, resolve complex incidents, and provide 3rd line support to maintain operational excellence. • Documentation and Knowledge Sharing: Produce clear, accurate documentation of designs, procedures … Solid understanding of Azure Firewall, Front Door, Application Gateway, API Management, and associated services • Skilled in architecting and implementing Disaster Recovery and high availability solutions within Azure • Proficiency with monitoring and observability tools (e.g., Azure Monitor, Log Analytics, Application Insights) • Strong troubleshooting and problem-solving skills with a focus on minimising downtime and disruption • Ability to create and maintain More ❯
london (city of london), south east england, united kingdom
Ki
Develop and maintain Infrastructure-as-Code solutions using Terraform and GitHub, automating deployments and reducing manual effort. • AI-Driven Operations: Leverage AI and automation to optimise infrastructure operations, including monitoring, fault detection, and performance tuning, driving greater efficiency and reliability. • Disaster Recovery and Resilience: Implement disaster recovery strategies across Azure workloads, ensuring robust continuity planning in line with regulatory … compliance standards to meet industry and regulatory requirements. • Collaboration with Project Teams: Partner with delivery and application teams to provision, integrate, and optimise environments for new and existing workloads. • Monitoring and Troubleshooting: Proactively monitor Azure environments, resolve complex incidents, and provide 3rd line support to maintain operational excellence. • Documentation and Knowledge Sharing: Produce clear, accurate documentation of designs, procedures … Solid understanding of Azure Firewall, Front Door, Application Gateway, API Management, and associated services • Skilled in architecting and implementing Disaster Recovery and high availability solutions within Azure • Proficiency with monitoring and observability tools (e.g., Azure Monitor, Log Analytics, Application Insights) • Strong troubleshooting and problem-solving skills with a focus on minimising downtime and disruption • Ability to create and maintain More ❯
Senior Application Support Analyst – Commodities Trading (Endur) Location: London Contract: Full-time - Hybrid Salary: £100,000 + Bonus + Benefits We’re looking for a hands-on Senior Technologist with deep experience in the commodities trading industry, passionate about technology More ❯
london (city of london), south east england, united kingdom
Harrington Starr
Senior Application Support Analyst – Commodities Trading (Endur) Location: London Contract: Full-time - Hybrid Salary: £100,000 + Bonus + Benefits We’re looking for a hands-on Senior Technologist with deep experience in the commodities trading industry, passionate about technology More ❯
Senior Application Support Analyst – Commodities Trading (Endur) Location: London Contract: Full-time - Hybrid Salary: £100,000 + Bonus + Benefits We’re looking for a hands-on Senior Technologist with deep experience in the commodities trading industry, passionate about technology More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Royal Collection Trust
Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and a desire to learn by doing, this is your chance to join a team where tradition meets innovation. At the Royal Household, you More ❯
Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong More ❯
networking technologies such as BGP, VRRP/HSRP, TCP/UDP, LACP. Strong diagnostic skills using packet capture and other troubleshooting tools. Excellent communication and documentation skills, with a proactive problem-solving mindset. Willingness to assist with systems administration tasks when required. Beneficial: Experience with Arista EOS, CloudVision, or similar network platforms. Familiarity with firewalls (Palo Alto preferred), network … access control (802.1x, RADIUS), or zero-trust security concepts. Exposure to infrastructure-as-code (Terraform, Ansible) and version control systems (Git). Experience with monitoring and observability tools (LogicMonitor, Grafana, Prometheus). Knowledge of hybrid cloud networking, including AWS Direct Connect or GCP Interconnect. Relevant certifications such as CCNP, AWS Advanced Networking Specialty, or Google Cloud Network Engineer. More ❯
london (city of london), south east england, united kingdom
Intec Select
networking technologies such as BGP, VRRP/HSRP, TCP/UDP, LACP. Strong diagnostic skills using packet capture and other troubleshooting tools. Excellent communication and documentation skills, with a proactive problem-solving mindset. Willingness to assist with systems administration tasks when required. Beneficial: Experience with Arista EOS, CloudVision, or similar network platforms. Familiarity with firewalls (Palo Alto preferred), network … access control (802.1x, RADIUS), or zero-trust security concepts. Exposure to infrastructure-as-code (Terraform, Ansible) and version control systems (Git). Experience with monitoring and observability tools (LogicMonitor, Grafana, Prometheus). Knowledge of hybrid cloud networking, including AWS Direct Connect or GCP Interconnect. Relevant certifications such as CCNP, AWS Advanced Networking Specialty, or Google Cloud Network Engineer. More ❯