Select how often (in days) to receive an alert: ProcessImprovement Senior Manager (Program Nova) ProcessImprovement Senior Manager (Program Nova) Haddenham (UK), Hunt Valley (US) - hybrid model Position Overview Working as a member of the Program team under the general supervision of the Global Process Owner, the primary purpose of this role is to … work as a business partner to provide leadership, direction and functional expertise to establish and execute a data driven approach to continuous improvement, delivering a large-scale program and creating a world-class high-performance organization. The ProcessImprovement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or … Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence More ❯
strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and … service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in business, HR, or related discipline. 5+ years in … global business services environments. Familiarity with knowledge platforms like EDCM, SharePoint, or similar tools. Exceptional communication, coordination, and stakeholder engagement skills. The skills for success Data and Analytics, HR ProcessImprovement; Process management; HR Processimprovement, Courageous leadership, Organisational structure, Storytelling; Data led storytelling, Execute plans, Strategic mindset, Digital literacy, HR Data Analysis; Data management More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Payroll & Digital Process Experience Lead Requisition ID: 10397 Who We Are For this role you can be based in the UK, Madrid, Amsterdam or Aix en Provence France Suntory is a fast moving, agile and entrepreneurial business that is home to … among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe About your role As our Payroll & Digital Process Experience Lead you will be responsible for driving transformation across People Excellence operations, with a deep focus on Payroll. It combines project leadership in automation and digitisation with deep … expertise in Payroll and Employee experience processimprovement including governance and controls. You will ensure that Payroll services are efficient, scalable, compliant, and aligned with SBFE's vision of becoming a next-generation global beverage company. What You'll Do Payroll Governance & Controllership Lead SBFE Payroll Governance Council to drive compliance, controls, and KPI oversight. Ensure statutory and More ❯
and internal AML/KYC requirements. The GBGM AML Onboarding team is responsible for reviewing and approving account opening documentation globally. The role includes supporting the GBGM AML Onboarding Process Owner in providing oversight in all process improvements, risks and controls. In addition the role will focus on Team performance analysis and reporting. We are looking for a … multiple operations functions and products. Responsibilities: Provide support globally on audit issues, control enhancements, JDIS's, MRA's, MRIA's and any other audit related items. Scrutinize and challenge process performance (KPI's, KRI's) Monitor and govern the Quality assurance process and ensure the right controls are in place for this to be effective. Continuously identify risk … and processimprovement items. Co-ordinate Processimprovement initiatives aimed at improving client experience, reducing risk and ensure we are aligned to key strategic priorities. Drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Analyse and design dashboard visualizations, metrics, and reports to enable data-driven actions More ❯
truly global brand are seeking experienced Business Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the … the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for processimprovement requests. Help define business requirements for new initiatives and gather current business requirements and … user perspective for processimprovement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools More ❯
Woking, Surrey, England, United Kingdom Hybrid / WFH Options
We Do Group
focused management accounting role, offering exposure to budgeting, forecasting, stakeholder reporting, and operational insight — while still owning core elements of the monthly close. You’ll also be involved in processimprovement and help shape how finance supports a fast-changing, high-growth environment. You’ll be: Preparing accurate and timely monthly management accounts with insightful commentary Supporting budgeting … cycles Business partnering with project managers and operational teams Presenting monthly packs and performance updates in review meetings Owning and improving month-end processes, including journals and reconciliations Driving process improvements, automation, and reporting efficiency Assisting with audit preparation and compliance requirements Supporting the implementation of Power BI and financial systems upgrades Mentoring junior team members (with a route … edge Comfortable analysing data and turning it into insight for non-finance teams Confident presenting financials to operational and commercial stakeholders Strong understanding of ledgers, controls, and financial reporting Processimprovement mindset with hands-on experience automating or streamlining finance tasks Advanced Excel skills; experience with Power BI or ERP systems (e.g. Sage) is a bonus Experience in More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Virgin holidays
functional and technical specifications, and contribute across the Virgin Atlantic development lifecycle - with a particular focus on our Holidays Reservation systems and associated platforms. This role blends business analysis, processimprovement, and testing responsibilities, supporting both business-as-usual (BAU) functions and transformational initiatives. Your Day-to-Day Will Include: Supporting the delivery of secure, high-performance technology … and managing deliverables and timelines, escalating where needed. Driving the quality and consistency of analysis deliverables to meet agreed standards. Participating in cross-functional groups to promote best practices, process standardisation, and toolset optimisation. Providing support during Change Release cycles About you ️ Strong background in Software Delivery, QA Testing, and ProcessImprovement Experience with multiple delivery methodologies More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Snc-Lavalin
integrity, accuracy, and compliance within the system, maintaining records of assets, inspections, and work orders. Configuration & Customization: Tailor system settings, workflows, and reporting structures to align with operational requirements. ProcessImprovement: Identify and implement enhancements to maximize efficiency in maintenance planning and asset management. Stakeholder Engagement: Collaborate with internal teams, contractors, and Highways England/National Highways to … clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this … integrity, accuracy, and compliance within the system, maintaining records of assets, inspections, and work orders. Configuration & Customization: Tailor system settings, workflows, and reporting structures to align with operational requirements. ProcessImprovement: Identify and implement enhancements to maximize efficiency in maintenance planning and asset management. Stakeholder Engagement: Collaborate with internal teams, contractors, and Highways England/National Highways to More ❯
improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.• Write Shipper Communication content and work closely with Marketing team to get approvals.• Lead processimprovement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.• Drive program objectives - operationalize launch plans by ensuring stakeholders are aligned to … processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.• Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for EU Shippers (UK … FR, IT, ES) and driving processimprovement plans to improve shipper experience. Collaborating with Marketing, Business, Product & Tech to drive change.About the teamClient Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Client has More ❯
Process Optimisation and Digitisation - Associate Director Job ID: Location: Southampton Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯
Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Goldhawk Associates
We are working with an exciting business who are looking to recruit an Operations Coordinator to support the ongoing improvement and efficiency of its core business processes and systems. This role plays a vital part in enabling smooth service delivery and providing actionable insights to leadership.Working alongside the Continuous Improvement Lead, you’ll help maintain, optimise, and embed … cross-functional coordination, ensuring consistency, clarity, and stakeholder satisfaction.This position is ideal for someone who is highly organised, detail-oriented, and tech-savvy—with a strong focus on solutions, processimprovement, and effective communication. Key Responsibilities Assist in maintaining and coordinating key business systems and operational processes Support service delivery by ensuring systems and workflows are efficient and … reliable Gather and organise management information to support decision-making Contribute to process documentation, performance trend tracking, and root cause analysis Support the rollout and optimisation of digital tools used across teams Collaborate cross-functionally to ensure consistent process understanding and adoption Manage internal stakeholder queries and support operational needs proactively What You’ll Bring Strong organisational skills More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
You will work closely with our Customer Relationship Managers and wider teams to constantly evolve and improve the service we provide, to achieve this you will need both a process and customer/supplier orientated background. Main Responsibilities: 1.Delivery Responsible for the delivery of the eAssessment service from planning through to reconciliation to closure including input into service-based … to the internal customer team and assist in the production of and review the operational SLA report for your customer. Analyse performance to identify CSI opportunities. Responsible for internal processimprovement activities for your customer(s) and/or team (continual improvement) and contribute to strategic improvement activities. Deliver the Continual Improvement processes for your … documentation). Contribute to the RM accreditation activities to ISO standards, such as participating in internal and external audits and maintain your documentation to agreed standards. Present operational or process changes relating to your customer at the RM Change Approval Board. Work with Operational Managers and Customer Relationship Managers to deliver RM strategic objectives. Attend, contribute to and lead More ❯
My well established, market leading Client is urgently recruiting for a Senior Business Process Analyst or Lead to drive end-to-end transformation through process redesign, governance, and change initiatives. You'll lead critical efforts to enhance efficiency, implement transformation roadmaps, and manage change across Agile and Waterfall projects - championing both iterative and phased delivery models. Lead cross … functional processimprovement across departments, leveraging Lean, Six Sigma, BPMN, and reengineering principles Design and deliver change initiatives , creating engagement strategies, communication plans, and training for smooth adoption. Plan, track, and implement Agile and Waterfall projects , tailoring approaches to project contexts: Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria Waterfall … velocity, cycle time) and traditional milestones Support change management , facilitating cultural shifts and leadership engagement, using models like Lewin's 3-step Required Qualifications: Proven experience in business transformation, process optimisation, or operations strategy. Proven experience driving change initiatives and transformation programs (e.g., process re-engineering, digital transformation, organisational change). Hands-on delivery in both Agile and More ❯
ensuring timely completion, and adhering to established processes to achieve operational excellence and efficiency. To drive annual growth in Adobe revenue by identifying upsell opportunities, overseeing the entire renewals process and assisting internal teams in meeting or exceeding targets. KEY RESPONSIBILITIES: Manage Renewals Process: Oversee the end-to-end renewals process for vendor products, ensuring timely and … account management teams, ensuring all vendor-related tasks are handled efficiently. Customer Support: Assist customers with their vendor-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence: Ensure all processes are followed correctly to maintain operational excellence and efficiency. Reporting and Documentation: Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. … Continuous Improvement: Identify areas for processimprovement and implement changes to enhance efficiency and effectiveness. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum GCSEs (A-C) English & Mathematics - DESIRABLE Other Requirements: Good understanding of IT (specifically software) and Business IT challenges - DESIRABLE Interest in acquiring further knowledge to help progression within the role - DESRIABLE CORE COMPETENCIES & SKILLS Highly organised More ❯
ensuring timely completion, and adhering to established processes to achieve operational excellence and efficiency. To drive annual growth in Adobe revenue by identifying upsell opportunities, overseeing the entire renewals process and assisting internal teams in meeting or exceeding targets. KEY RESPONSIBILITIES: Manage Renewals Process : Oversee the end-to-end renewals process for Adobe products, ensuring timely and … account management teams, ensuring all Adobe-related tasks are handled efficiently. Customer Support : Assist customers with their Adobe-related enquiries and issues, ensuring a high level of customer satisfaction. Process Adherence : Ensure all processes are followed correctly to maintain operational excellence and efficiency. Reporting and Documentation : Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. … Continuous Improvement : Identify areas for processimprovement and implement changes to enhance efficiency and effectiveness. INDIVIDUAL RESPONSIBILITIES: Be the primary point of contact for incoming Adobe queries and requests from customers and internal departments, ensuring responses are provided within our standard 4-hour SLA. Generate, monitor, and follow up on all quotations, and manage customer notifications for More ❯
processes rapidly, can work with little supervision and is capable of delivering outstanding work at all times. DUTIES: Analyze, document and prioritize business requirements in cooperation with key users, process owners and business leaders. Analyze, model and document current-state and future-state business processes. Develop functional test plans and user acceptance test plans and scenarios. Coordinate functional and … technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Design and implement process improvements and system enhancements that conform to industry and application best-practices. Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant … business area processimprovement projects and complex product installations. Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions. Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
worldwide. The Opportunity: Accounts Receivable Specialist This role is all about keeping our cash flow healthy and our clients happy. You’ll own the end-to-end accounts receivable process from invoicing to collections, reconciliations, and reporting - playing a critical role in minimising bad debt and maintaining strong customer relationships. What You’ll Do: • Manage invoicing, cash collection, and … billing queries, disputes, and credit notes with professionalism • Maintain accurate customer records and AR reports • Collaborate closely with Sales, Support and Finance teams • Support month-end close and continuous improvement initiatives • Contribute to customer meetings and internal process development • Help shape finance best practices across our global operations What You Bring: • Experience in Accounts Receivable or similar finance … and confident working independently • Strong Excel skills and ideally familiarity with NetSuite • A collaborative, customer-focused mindset • Analytical thinking and problem-solving abilities • A drive for continuous learning and processimprovement Essential: • Experience in Accounts Receivable or similar role. • Excellent customer service skills, with a polite, tactful, and firm manner. • Confidence, professionalism, and perseverance. • Strong Microsoft Excel skills. More ❯
with Customer Learning team to manage and deliver customer onboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA. Continuous ProcessImprovement - assess impact of customer process changes/… establish structure for managing new ideas/process issues with customer. Demand and capacity management. Quality - managing QI investigations and CAPAs; eTMF Compliance. KPI Reporting and Management REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Data Management processes and systems, including new technologies Solid understanding of clinical drug development process Strategic leadership ability Knowledge of fundamental business processes. More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
gen2fund.com
between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision-making. More ❯
World), ensuring it underpins financial management across the institution. Working within the Finance Systems Team, you’ll play a crucial role in maintaining system integrity, resolving operational issues, driving processimprovement, and enabling smarter use of data for financial decision-making. This is a fantastic opportunity for someone with both technical expertise and stakeholder engagement experience to contribute … environment. Key Responsibilities Ensure daily system integrity, troubleshoot issues, and liaise with IT and vendors (Unit4) Provide system support and training to Finance users and Business Partners Drive continuous improvement of processes and reporting within the finance systems landscape Lead and support on business analysis activities (e.g. process mapping, data analysis) Manage and develop a Finance Systems Analyst … a Senior Analyst level in a finance systems environment Strong SQL and report writing skills Excellent communication and stakeholder engagement capabilities A proactive approach to problem-solving and continuous improvement Intermediate proficiency in Microsoft Office Suite Desirable: experience with Unit4 Business World, prior work in the university sector, and project/process management exposure More ❯
Job summary Agile working (minimum 2 days in the office) The postholder will support digital transformation by leading service redesign and process optimisation within mental health, community, forensic, and prison healthcare services. They will work with clinical and operational teams to implement digital change, improve data quality, and maximise the use of digital technologies to enhance care delivery and … will include: Lead and support digital transformation projects across the Trust. Drive organisational and behavioural change through digital systems optimisation. Assist in the development of clinical best practices and process improvements. Collaborate with stakeholders to analyse needs, plan projects, and deliver digital solutions. Provide change management support, training, and system improvement recommendations. Promote adoption of assistive and emerging … and their families. This is strengthened by our new values: We're Kind We're Fair We Listen We Care Job description Job responsibilities Project Work Prepare business cases, process maps, gap analyses, and benefits realisation plans. Draft project documentation for approval (e.g. PID, business case). Facilitate service design workshops and redesign processes using change management techniques. Assist More ❯
candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders. Business Analyst - What You'll be Doing: Process: To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance. To exercise due diligence and care in handling all transactions … to minimise risk and ensure accuracy. To follow established operational procedures, internal controls, and compliance requirements consistently. To identify opportunities for processimprovement and contribute to workflow efficiency. People: To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the … business analysis (customer service, online banking and/card industry experience is a plus) Familiarity with digital banking tools (e.g. Mobile apps, digital wallets) Strong understanding of core banking process (e.g. payment, compliance) Analytical mindset with problem solving skills Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage Excellent communication More ❯
are valued, and everyone feels respected and empowered to bring their authentic selves to work. Job Summary The role for S4/Hana Projects Systems will drive successful business processimprovement and technical resolution of emerging Project system issues and requests. The role will partner with business subject matter experts and managers in the areas of Report-to More ❯
Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote … tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating HR and operational tasks to increase efficiency. Partner with IT and processimprovement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE … REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning processes to meet these standards. Process Documentation: Demonstrated ability to develop, maintain, and optimise process playbooks or More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
gen2fund.com
between Investran and other enterprise applications, ensuring data accuracy and consistency across systems. Supporting testing of new features and enhancements, ensuring minimal disruption to daily operations. Identifying opportunities for process improvements and automation within the Investran platform and collaborate with stakeholders to implement solutions. Assisting in preparing reports and data extraction for analysis, audits, and decision- making. Other duties More ❯