10 of 10 Remote Monitoring and Management Jobs in the South East

my client an IT support company are looking for A IT support person. To do the following... We are an MSP and look after a range of customers it requirements. Mixture of onsite and remote Supply, Install, relocate, repair are physical on site visits. Remote support, remediation and monitoring —————— IT SUPPORT TECHNICIAN - MSP Work Location: in person either Stansted or … at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT … support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments More ❯

arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Manager with … a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams … to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse More ❯

arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join … our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client infrastructure and cloud environments Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs … . Senior 3rd Line IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365, and cybersecurity. Manage and maintain client systems and centralized services, including Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask, and Datto RMM. Provide and present clients More ❯

Security Lead Oxfordshire/Hybrid/Permanent/up to £65,000 About the Role We're seeking a Security Lead to take ownership of both client-facing and internal security strategy within our Managed Services environment. This is a strategic and hands-on leadership position - you'll oversee security governance, ensure compliance with leading frameworks (Cyber Essentials, ISO27001, NIST … and maintain a strong internal security posture across our systems and services. You'll lead Quarterly Security Reviews (QSRs), manage client risk registers, and act as a trusted advisor translating complex risks into clear business outcomes. Internally, you'll own our security frameworks, guide improvement across tools and teams, and ensure compliance through measurable posture metrics and ongoing development. Key … Responsibilities Lead client Quarterly Security Reviews (QSRs) covering vulnerabilities, incidents, compliance, and risk registers. Translate technical risks into meaningful business impacts and recommendations. Manage internal and client risk registers and exception processes. Oversee security compliance across frameworks such as Cyber Essentials+, ISO27001, and NIST . Ensure secure deployment and monitoring of core MSP systems (RMM, XDR, PSA, backup, etc.). More ❯

M365 Salisbury or Southampton About the Company A respected high quality warm cultured managed service provider with offices across the South of England. They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication, and a strong focus on professional development. The Role They’re looking … an experienced IT Engineer to join a growing technical services team of eight. This is a hands-on, client-facing role where you’ll deliver high-quality technical projects and support services for business clients. You’ll be working on a mix of onsite and remote projects, taking responsibility from design and proposal through to delivery and ongoing support. The … role requires someone comfortable managing client relationships while working under time and budget constraints. Key Responsibilities Deliver IT project work within agreed budgets and timelines Design, quote, and implement Microsoft 365 solutions Provide occasional desktop and server support (Windows 10/11, Server 2016+) Manage client relationships and maintain clear communication Produce and maintain technical documentation Work collaboratively across internal More ❯

2nd Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or education focused MSP. The ideal candidate will also have proven … experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service. You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational sites. Key Responsibilities Provide 2nd line technical … support for hardware, software, and network issues. Resolve escalated tickets from 1st line engineers within defined SLAs. Support and maintain key technologies used within education settings. Manage Active Directory users, groups, permissions, and GPOs. Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology. Maintain and support Office 365, SharePoint, Teams, and other cloud services. Assist with server maintenance More ❯

Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. About the Role … As a Service Desk Engineer , you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive their continued success. What You’ll Do: Act as the first point of contact on the Service Desk, handling calls, emails, and logging issues while keeping clients updated. Provide remote support via RMM, manage alerts, and monitor systems … backups, and configurations. Attend client sites across the South-East and London when on-site support is required. Manage tickets through to resolution, escalating where necessary, and consistently meeting SLAs. Identify opportunities for proactive maintenance, projects, and sales leads. Support installations, project work, and maintain accurate documentation and organised workspaces. Represent the business professionally, building strong client relationships. Take ownership More ❯

annum Certification budget: £3,000/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force outdated laptops on technical staff … MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They're how we can continue to … continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now—you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra More ❯

Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of contact for our clients. Youll play a key role in keeping IT systems … running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid resolution. Follow … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network infrastructure (routers More ❯

3rd Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site. 3rd Line I.T Support Engineer Job Overview Team Leadership & Collaboration - Work closely with the team, leading by example and … fostering a culture of shared learning and improvement. 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber Security Best Practices - Ensure compliance and security standards. 3rd Line I.T Support Engineer Job Requirements 3rd line support experience … A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment MSP experience is essential Networking Knowledge - Focus on Ubiquiti Unifi & Mikrotik. Windows Server Expertise - AD, DNS, DHCP, Group Policy, Hyper-V/VMware. Microsoft 365 & Azure - Administration, migrations, security best practices. Linux experience - Strong troubleshooting skills. PSA & RMM experience - NinjaOne More ❯