9 of 9 Remote Monitoring and Management Jobs in the South East

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. Primary Duties: *1st-line user support request response and instruction: in … person, via phone, email and remote access, in office and client premises. *Troubleshooting and resolution - hardware repairs and upgrades; operating systems and software installation, update and configuration: data backup and recovery; malware etc detection and removal; and *System administration, monitoring and management: install and maintain desktops, laptops, printers etc, and configure network architecture (routers, switches, and firewalls); employ proactive RMM … tools, and plan and execute OS and application patching and updates. *Administration: prompt and comprehensive job logging and tracking (incident and service request lifecycle management), materials records and client records, internal reporting and client communication. *Compose external communications (detailing methodologies and processes) and generate instruction material. *R&D: investigate new industry technologies, products, solutions and best practice. Propose and implement More ❯

Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday Friday … About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting … clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the IT Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work More ❯

Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday … About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting … clients office relocations through to handling multi-site infrastructure needs. Day to Day Responsibilities: Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups. Work closely with the IT Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions. Support installations and project work More ❯

We are seeking a Technical Support Engineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst any knowledge of supporting Mac desktop … environments would be an advantage. If you have current experience of working in an IT Service Desk environment, who has a good breadth of technical knowledge and excellent customer services skills, we would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong, supportive family culture and a passion … for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in six employees have worked for Draper for more than 25 years! Plus, we are proud winners of Employer of the Year 2025 at the Solent 250 Awards. More ❯

Company Profile Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients and an excellent working environment. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Experience: You will be … an IT Field Engineer managed by our Professional Services Team Leader . You will be managed by our Head Office in Bedfordshire and your key responsibility w ill be to attend client sites around the country , predominantly London . You are expected to respond to reactive issues and complete the successful installation of both IT hardware to meet client requirements … taking ownership of issues and ensuring the clients expectations and both set, met and exceeded providing a quality service first time, every time . As a field engineer, youll combine product knowledge with fantastic people skills , relationship building delivering exceptional solutions to clients. Minimum of 2 yr experience within similar technical role Familiar with working onsite at clients premises A More ❯

IT Projects Engineer – Horsham - £35,000 – Great Opportunity! Salary: £35,000 Job Type: Full-Time | Permanent Reports To: Projects Manager Are you a proactive and organised engineer with a passion for delivering high-quality project work? Do you thrive in a fast-paced environment where no two days are the same? We are recruiting on behalf of a growing and … forward-thinking business for a IT Projects Engineer who will play a crucial role in ensuring the seamless delivery of installations and technical projects. Day-to-Day: Supporting the day-to-day operations of the Projects department, including handling client requests via phone and email. Collaborating closely with the Projects Manager to track progress, flag risks early, and keep projects … on course. Participating in on-site installations and project work, including risk assessments and scheduling tasks to meet deadlines and budgets. Travelling to client sites for project implementation and support. Managing your own project workload, maintaining accurate records and documentation. Organising workbenches, tools, and storage areas for efficient project execution. Performing proactive maintenance and recommending improvements where needed. Monitoring backup More ❯

an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our dedicated team provides reliable, tailored technology solutions. Fantastic company package include: Salary: Competitive salary … depending on experience. Holiday: 20 days holiday per year. This excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be … the first line of assistance, addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 - 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants to learn, grow … and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure, Active Directory … networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage More ❯

Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. About the Role … As a Service Desk Engineer , you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive their continued success. What You’ll Do: Act as the first point of contact on the Service Desk, handling calls, emails, and logging issues while keeping clients updated. Provide remote support via RMM, manage alerts, and monitor systems … backups, and configurations. Attend client sites across the South-East and London when on-site support is required. Manage tickets through to resolution, escalating where necessary, and consistently meeting SLAs. Identify opportunities for proactive maintenance, projects, and sales leads. Support installations, project work, and maintain accurate documentation and organised workspaces. Represent the business professionally, building strong client relationships. Take ownership More ❯