Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
CRG TEC
ServiceManager (MOD) Location Redhill, Surrey. Full time on site. £45 52k with benefits such as bonus, private health, enhanced pension + more. Full time on site until after completion of probation, then hybrid working. This role is working directly for a telecoms service provider, and they are in a continued stage of growth. They are … sure military sat comms issues get solved quickly and efficiently, while keeping everyone (customers, management, engineers) informed and happy. In essence, this role is part technical coordination, part customer service, and part project management - all focused on keeping critical military communications running smoothly. This is working on a highly confidential contract with the MOD. Your background: Due to the More ❯
Be the driving force behind high-impact delivery for one of our most strategic partnerships. We're looking for an outcome-focused Delivery Lead to own the successful delivery of major projects and capabilities for VMO2 B2B/Daisy-a More ❯
Service Design & Transition Manager – Operational Services Contract Reading/Home Join MBNL—where mobile infrastructure powers digital Britain. As the Service Design & Transition Manager, you’ll play a pivotal role in redefining our Shared Operations service, ensuring it's fully aligned with evolving shareholder needs. Responsibilities of the Service Design & Transition Manager include: Lead delivery of revised service designs for MBNL’s strategic operational model Align cross-functional teams and stakeholders to drive transformation outcomes Define and implement changes to operational processes and IT/OSS capabilities Represent Operations across leadership, ensuring clarity on service levels, KPIs and ownership Shape the transition plan and communicate progress at senior … levels The successful Service Design & Transition Manager will have: Strong telecoms or infrastructure service operations experience Proven understanding of ITIL v4 and service management best practices Comfortable driving stakeholder consensus across complex ecosystems Skilled in translating customer experience goals into operational design Ability to problem-solve around service interlocks, process gaps and IT dependencies More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
We're looking for a Service Design & Transition Manager to join one of our high profile clients for a 3 month contract. Hybrid working of 2 days a week in the office. About the Role As Service Design & Transition Manager, you will lead a revised service design of an operational service, working … closely with stakeholders across multiple organisations. You’ll ensure services are efficient, scalable, and aligned with shareholder expectations. Key Responsibilities Deliver a revised service design backed by shareholder requirements and performance outcomes. Engage with stakeholders across partner organisations to ensure alignment and clarity. Define and deliver process changes, new RACI models, and supporting OSS/IT requirements. Manage the … to an improved operational framework. Communicate strategic plans and progress to senior leadership. Champion cultural and operational change across delivery teams. What You'll Bring Strong background in Operational Service Management within telecoms or infrastructure. In-depth knowledge of ITIL v4 (certification preferred). Strategic mindset with a practical approach to driving service transformation. Experience defining SLAs, KPIs More ❯
Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK … Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities – Marine ServiceManager Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … groups, as required. Internal briefings to senior management regarding status and plan of action for support cases . Ensure all logistical and technical support elements of each engineer's service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK … Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities – Marine ServiceManager Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … groups, as required. Internal briefings to senior management regarding status and plan of action for support cases . Ensure all logistical and technical support elements of each engineer's service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK … Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded. Role Responsibilities Marine ServiceManager Reporting into the UK Senior Technical ServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and MOD Project teams … groups, as required. Internal briefings to senior management regarding status and plan of action for support cases . Ensure all logistical and technical support elements of each engineer s service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯
clear. Based in the heart of the City with a modern relaxed but professional environment and due to ongoing developments, they are now seeking a Financial Services Platform ServicesManager to join them on an initial 12-month fixed term contract where you will be responsible for: Servicing and supporting as well as liaising extensively with financial planners … paraplanners and wealth managers (intermediaries), where you will develop ongoing strong relationships built on outstanding service for all and any queries that your clients and their clients have with the platform. Taking ownership of queries; analyse, research, and provide solutions using knowledge of the systems and processes. Ensuring all client and intermediary communication is accurate, appropriate, and delivered at … the right time, including emails, letters, and platform updates. Inputting, manipulating, and maintaining data on the platform and client relationship management systems to perform required service tasks which can include processing ISA subscriptions and payment instructions in line with HMRC and company policies. Assisting in the testing of the development of the platform including writing and maintaining user acceptance More ❯
Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage Works - SG12 8JY, Slough - SL1 9EB Job title Area ServicesManager Ref 41444 Division Asset Operations & Capital Delivery Location Bishops Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage … between £47,680 - £57,000 per annum depending on skills and experience Job grade B Closing date 15/07/2025 We are looking for an Area ServicesManager to join Thames Water on a permanent full-time basis. As part of the Wastewater team, this role is responsible for leading a small team who will provide … in the future. You will be part of a wider group of Area Services Managers driving strategic change in maintenance. What you will be doing as an Area ServicesManager? Key focus on maintenance strategies to support driving asset efficiencies, reduced failure rates and overall site resilience. Deliver a consistent approach to asset operation and maintenance to demonstrate More ❯
SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of customer … in the team, including onboarding and training Monitor and where appropriate address quality issues within the team through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy … escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience and ability to coach and mentor individuals Hands-on experience in a helpdesk, service desk, or technical support role with enough understanding of the complexities your team faces to be able to provide insightful, supportive guidance Use own initiative with a positive, 'can More ❯
community-building. Monitor and evaluate the effectiveness of scholar services, suggesting improvements as needed. Ensure compliance with organisational policies and external regulations. The Successful Applicant A successful Scholar ServicesManager should have: Proven experience in managing services or programmes within the not-for-profit sector. Experience working at Oxford University and within Admissions. Strong organisational and multitasking abilities … software tools and databases for record-keeping and reporting. A proactive attitude and a problem-solving mindset to address challenges efficiently. What's on Offer The successful Scholar ServicesManager will receive: Competitive salary in the range of GBP 38,000 to GBP 42,000. Opportunity to work within a respected not-for-profit organisation in Oxford. Fixed … meaningful impact on scholars' lives and futures. If you are passionate about supporting scholars and thrive in a structured environment, we encourage you to apply for the Scholar ServicesManager role in Oxford today More ❯
scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make. Although this is a FTC there … and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful. Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in … service delivery and performance, always ensuring a resolution. Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota. Previous Broadband or VOIP experience is not essential but would be a bonus. More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Production Futures
About you and the role This new role is designed to support the continued growth and operation of our creative services team. It includes working directly with clients throughout a project and with our team of in-house and freelance More ❯
Marine ServiceManager Location: Redhill Contract: Permanent We are looking for a Technical ServiceManager with experience within the marine industry. Our client work on I.T solutions and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK Government support cases for CSC4 More ❯
Portchester, Hampshire, United Kingdom Hybrid / WFH Options
Computappoint
Service and Proposition Development Manager Hybrid Model: Mostly Remote, ad-hoc to London/South England clients Salary: Up to 110K Employee Package: Outstanding employee benefits Position: Permanent position Summary: Strategic technical advisor bridging technology vision and customer business needs. Combines deep M365/Modern Workplace expertise with business acumen to drive service innovation and market … growth. Focuses on Co-Pilot and AVD technologies while leading technical teams and go-to-market strategies. Key Responsibilities: Lead design and development lifecycle for new service propositions with CTO and practice forums Monitor M365 market trends (Co-Pilot, AVD) to drive product creation and maintain quality standards Design Modern Workplace solutions and services to support strategic proposition development … technology vision and demonstrate M365/Co-Pilot/AVD expertise Qualifications and Requirements : 10+ years in technical leadership roles (CTO, Principal Architect, Solutions Architect) Recent experience as a Service development manager in an IT consulting firm Strong expertise in M365, Co-Pilot, AI, Virtual Desktop, and Modern Workplace Technology Experience in customer-facing roles, including pre More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Computappoint
Service and Proposition Development Manager Hybrid Model: Mostly Remote, ad-hoc to London/South England clients Salary: Up to 110K Employee Package: Outstanding employee benefits Position: Permanent position Summary: Strategic technical advisor bridging technology vision and customer business needs. Combines deep M365/Modern Workplace expertise with business acumen to drive service innovation and market … growth. Focuses on Co-Pilot and AVD technologies while leading technical teams and go-to-market strategies. Key Responsibilities: Lead design and development lifecycle for new service propositions with CTO and practice forums Monitor M365 market trends (Co-Pilot, AVD) to drive product creation and maintain quality standards Design Modern Workplace solutions and services to support strategic proposition development … technology vision and demonstrate M365/Co-Pilot/AVD expertise Qualifications and Requirements : 10+ years in technical leadership roles (CTO, Principal Architect, Solutions Architect) Recent experience as a Service development manager in an IT consulting firm Strong expertise in M365, Co-Pilot, AI, Virtual Desktop, and Modern Workplace Technology Experience in customer-facing roles, including pre More ❯
London, Portchester, Hampshire, United Kingdom Hybrid / WFH Options
Computappoint
Service and Proposition Development Manager Hybrid Model: Mostly Remote, ad-hoc to London/South England clients Salary: Up to 110K Employee Package: Outstanding employee benefits Position: Permanent position Summary: Strategic technical advisor bridging technology vision and customer business needs. Combines deep M365/Modern Workplace expertise with business acumen to drive service innovation and market … growth. Focuses on Co-Pilot and AVD technologies while leading technical teams and go-to-market strategies. Key Responsibilities: Lead design and development lifecycle for new service propositions with CTO and practice forums Monitor M365 market trends (Co-Pilot, AVD) to drive product creation and maintain quality standards Design Modern Workplace solutions and services to support strategic proposition development … technology vision and demonstrate M365/Co-Pilot/AVD expertise Qualifications and Requirements : 10+ years in technical leadership roles (CTO, Principal Architect, Solutions Architect) Recent experience as a Service development manager in an IT consulting firm Strong expertise in M365, Co-Pilot, AI, Virtual Desktop, and Modern Workplace Technology Experience in customer-facing roles, including pre More ❯
centred and meaningful, aimed at developing skills, building confidence and creating lasting friendships. At an exciting time of growth for the organisation, they are now looking to recruit a ServiceManager to oversee a range of impactful services for children and young people with learning disabilities. We are searching for a dedicated and hands-on ServiceManager to lead and develop services for children and young people with learning disabilities and additional needs; services will include afterschool clubs (Mon-Thurs), weekend and school holiday playschemes/teen sessions. The role will involve planning and delivering inclusive, engaging, and structured activities within a fun, safe, and supportive environment. You'll be key in supporting More ❯
Mechanical & Electrical (M&E) ServicesManager - Main Contractor Job Reference WL1924.121 Location Surrey Function Mechanical & Electrical Status Full Time Job Type Permanent Our site working hours are 08:00AM - 17:30PM Mechanical & Electrical (M&E) ServicesManager - Main Contractor Windlesham, Surrey (site-based) Who Is Walter Lilly? Walter Lilly is a premier provider of construction and … and highly skilled tradespeople on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures. We are now seeking an M&E ServicesManager to join us on a permanent, full-time basis. The Culture At Walter Lilly, we work with each other and our clients in the spirit of collaboration. We … to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. The Role As an M&E ServicesManager, you will manage building services designs and information for a portfolio of specific projects. You will be responsible for producing detailed commissioning programmes and managing the entire commissioning More ❯
Our site working hours are 08:00AM - 17:30PM M&E ServicesManager (Mechanically Biased) Windlesham, Surrey (this is a site-based role) with the flexibility to attend projects in London and the Home Counties Who Is Walter Lilly? Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage … designers, and highly skilled tradespeople on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures. We now seek an M&E ServicesManager (Mechanically Biased) to join us on a permanent, full-time basis. The Culture At Walter Lilly, we work with each other and our clients in the spirit of … to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. The Role As an M&E ServicesManager (Mechanically Biased), you will manage building services designs, information and sub-contractors for a portfolio of specific projects, from enquiry stage through to handover and aftercare. You will More ❯