TechnicalSupport Engineer Location: Staines, Surrey Length: 12 Months Start date: 25/08/2025 Rate: £162.67 Hours: 40 Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a TechnicalSupport Engineer to capitalize on the company's momentum. The clients enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting and contributing to the growth of best practices for the delivery of support services Understanding our platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Acting as a … no supervision Engaging with functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution Skills & Experience: Demonstrated ability to troubleshoot complex technical issuesIncluding understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies in UNIX/Windows. Understanding of protocols such as HTTP, TCP, FTP/ More ❯
TechnicalSupport Engineer (2nd/3rd Line) Location: Redhill, Surrey (own transport required) Salary: £35,000 - £45,000 Permanent, Full-Time Benefits: 22days holiday (rising to 25 with service) Performance-based bonus. Company laptop provided. Ongoing training & development opportunities. Regular team socials and a fun, supportive culture. Are you an experienced IT professional ready to level up your … career in a dynamic and growing environment? Do you thrive under pressure, take pride in delivering outstanding support, and enjoy working with a variety of technologies and clients? This is your opportunity to join a highly successful Managed Service Provider (MSP) that supports over 400 businesses across the UK. Based in Redhill, this role offers the chance to work … on challenging technical issues while continuing to develop your skills and grow your career. Why Join? Be part of a fast-paced, people-focused MSP with a strong reputation for service excellence. Work alongside talented engineers in a collaborative, supportive environment. Gain exposure to a wide variety of technologies, clients, and industry sectors. Key Responsibilities: Provide 2nd and 3rd More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupport Engineer - Automation Our client is looking for a TechnicalSupport Engineer to join ASAP on a long term contract. The role will be hybrid working and deemed Inside IR35. Hybrid working Inside IR35 Key skills & experience Demonstrated ability to troubleshoot complex technical issues Including understanding of user permission levels, domain configuration, group policy More ❯
We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic … knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting and switch configurations. Excellent communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & TechnicalSupport Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent … graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯
Technical & Sales Support Supervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯
Azure qualified TechnicalSupport Engineer - Investment Banking - Immediate start We are seeking an experienced IT Support Engineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. Key … AM–7:00 PM (Monday to Friday) Rate: £250 per day (Inside IR35 – Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years’ experience across 1st to 3rd Line Support Service Desk … background – supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction More ❯
Buckingham, Buckinghamshire, South East, United Kingdom
The Collective Network
Electrical Engineer - TechnicalSupport £35,000-£38,500 + Yearly Bonus ASAP start Monday-Friday (half day Friday) Are you a Field Engineer looking to be office based? Are you a Maintenance Engineer looking for a new opportunity? We'd like to hear from you. An automotive company who are well established in what they do. You'll … providing phone, email and Teams support for the maintenance of Petrol/Diesel Fuel Injection test equipment. Also, Hydrogen Fuel testing equipment is just around the corner. You will be applicable to get an uncapped yearly bonus, last year this was paid at 18%. This is dependent on personal and company performance. You be also be rolled onto … 1.30pm Friday. We're looking for someone who is ideally an ex-maintenance or field engineer and now looking for a desk based position. You'll be fault finding technical issues guiding technicians through complex diagnostics to a fast resolution. You will need to have a strong electronics background with some mechanical understanding as well. You must have good More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupport Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯
TechnicalSupport Engineer (Hydraulics/Pneumatics) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking More ❯
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line TechnicalSupport Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line TechnicalSupport Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯
because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the TechnicalSupport Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include More ❯
Mapped Recruitment is partnering with a client on their Interim Technical Advisor/IT Support hire to join their team on a 9-month FTC . This is not your typical hardware-focused IT support role — my client needs someone who can provide exceptional internal application support, especially across Business Central, Office 365, and in-house … tools. Key Responsibilities: Providing frontline support to colleagues across stores and offices Troubleshooting issues with Business Central , MS365, and custom business apps Liaising with external vendors to escalate and resolve technical issues Ensuring fast resolution of tickets while maintaining top-tier customer service Assisting occasionally with printer/device queries (minimal hardware involved) Adhere to IT security best … practices and assist in threat monitoring and mitigation. Key Requirements: 2–4 years' experience in IT support or application support roles Strong working knowledge of Microsoft 365 and SharePoint admin Exposure to Business Central or similar ERP tools (ideal, not essential) Ability to communicate clearly with non-technical users Comfortable managing and prioritising tickets in a fast More ❯
PLEASE NOTE: THIS IS A TELECOMS TECHNICAL ROLE, NOT AN IT SUPPORT ROLE Who are Global 4? We're not your average Telecom company. With an impressive 5-star Trustpilot rating and ISO 9001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing … Days Out · Buy & Sell holiday allowance scheme · Death in service benefit · Pension scheme · Eye care vouchers · Friday fridge · Paid Charity leave What will you be doing? · Provide 1st line technical knowledge and support to our customers - Be the initial point of contact for customer queries, faults, escalations and service amendments for the team. Escalate/refer and engage … 2nd/3rd line engineering support for more complicated faults, ensuring our customers receive exceptional service · Ensure all customer communications are clear and concise, frequently setting clear expectations and outlining next steps. · Support your team's workload by taking on ad hoc tasks as needed and collaborating cross-functionally within the broader business. · Proactively liaise between teams to More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
ABR
seven years. The Opportunity: Join a business that truly dominates the market in its solution space. It already works with over 80% of its target market! Help transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how it’s done—this is very much a ‘hands-on … role! This is a fantastic opportunity to take already solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst … championing coaching and development of your team! The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with more complex SaaS solutions (multi-product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front More ❯