25 of 25 Customer Service Jobs in South London

Title: Support Engineer - Service Desk Location: Principal location Bromley,Kent. You may be required to work at other customer sites in the Southeast, and mainly central London. Reporting to: Service Desk Manager, Technical Services Role: An opportunity has arisen for a Technical Support engineer to join an … expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers The ideal candidate will have worked in a fast paced, busy customer … o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service. You will gain extensive experience over the various supported IT systems, on a customer base stretching a wide spectrum, and the opportunity More ❯

to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯

Job Title: Service Engineer Location: Southeast (Various Locations) Main office in Crawley Salary: £32,000 - £38,000 Dependant on experience About the Role Talented People is recruiting on behalf of a growing company seeking a skilled and Canon-trained Service Engineer to join their team in the Southeast. … including new product releases and updates. Offer technical support and advice to customers over the phone or through remote troubleshooting. Maintain accurate records of service calls, work completed, and parts used. Adhere to all relevant health and safety regulations during repairs and installations. Work closely with the customer service team to ensure smooth operations and customer satisfaction. Assist with PDI (Pre-Delivery Inspection) and refurbishing of devices when required. Required Qualifications & Skills Canon Certified Engineer: Completion of official Canon training programmes with certification as a Canon printer engineer. Proven experience in repairing and maintaining Canon More ❯

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Reports To: Support Team Leader Contract: Type Permanent Contracted Hours/Days: 5 days/37.5 hours per week Salary: £30,000 About Us At Reveal, passion meets purpose. Our body-worn video solutions are … countries, our mission to make a positive impact continues to gain momentum. Purpose · To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s … sufficient details are captured/logged before the case is escalated to the 2nd/3rd line support teams. Your Responsibilities and Tasks Inbound Service Desk Calls · Acting as first point of contact for all inbound customer calls and emails. · Walking customers through the case management process and More ❯

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Reports To: Support Team Leader Contract: Type Permanent Contracted Hours/Days: 5 days/37.5 hours per week Salary: £30,000 About Us At Reveal, passion meets purpose. Our body-worn video solutions are … countries, our mission to make a positive impact continues to gain momentum. Purpose · To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s … sufficient details are captured/logged before the case is escalated to the 2nd/3rd line support teams. Your Responsibilities and Tasks Inbound Service Desk Calls · Acting as first point of contact for all inbound customer calls and emails. · Walking customers through the case management process and More ❯

Title: Service Desk Manager Location: Principal location Kent but may be required to work at other company customer sites. Reporting to: Service Operations Manager _ Role: To manage and own the Service Desk function of the IT Services Division within the Company. To ensure the performance of … IT support services to customers within contractually agreed metrics. Work with all departments, and all customers on a personal basis, to ensure excellent service delivery. Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers. Skills, Knowledge and Experience: Essential: ITIL … Foundation accreditation. 2-3+ years of Service Desk management experience in a busy MSP environment. 5+ years of Support Engineer experience at 1st, 2nd and/or 3rd line support. 3+ years' experience in leading a team of technical support engineers, in server, network, and cloud technologies. Proven More ❯

support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service … via telephone or email) relating to DEMS. Receiving, logging, and tracking all DEMS/software cases and communicating the status/resolution to the customer for escalated Software issues. Troubleshooting and resolving complex DEMS related issues. Escalating unresolved calls to the product engineering and development team providing full documentation … and explanation of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service More ❯

support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service … via telephone or email) relating to DEMS. Receiving, logging, and tracking all DEMS/software cases and communicating the status/resolution to the customer for escalated Software issues. Troubleshooting and resolving complex DEMS related issues. Escalating unresolved calls to the product engineering and development team providing full documentation … and explanation of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service More ❯

showcase your skills. Fantastic career growth opportunities Security Officer Role: Protect staff, stock & customers Prevent theft Partner with store management teams Deliver professionalism and customer service Use ASCONE for shoplifting prevention Ensure safety of employees and customers Maintain a visible deterrent presence Requirements: Valid SIA licence UK right … to work & 5-year employment history Customer service skills Smart appearance Ability to follow procedures Calm under pressure Retail/leisure experience (preferred) We Offer: Pay rates from £12.71 per hour Training & career development opportunities Financial support - access your pay before payday Pension scheme 28 days holiday Uniform More ❯

We have an exciting opportunity for a Field Service Engineer based in South East for one of our clients on a full-time permanent basis. Summary of the Field Service Engineer role Salary: Competitive plus car/van etc. Location: South East England with travel into Central London … based south of the River Thames and be happy to travel into central London at least 3 days per week. Responsibilities of the Field Service Engineer Install, maintain and repair company equipment on client sites Carry out routine inspections and preventative maintenance activities Diagnose & troubleshoot technical issues related to … mechanical & electrical systems including computer control systems Support with administrative requirements Forge good working relationships with all customers, other engineers and members of the Service Department Requirements for a successful Field Service Engineer Mechanical and Electrical Engineering experience, including fault finding to mechanical component level. Understanding of computer More ❯

to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around … years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive experience of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technical support tasks … firewalls, WIFI and network equipment Building and configuring laptops, MACs and PCs Answering telephone calls from customers Recording, managing and closing support calls Visiting customer sites Delivering outstanding customer service Essential Completing daily tasks such as setting up user accounts, MFA, email accounts and security groups Ability More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

Title: Security Engineer (Service or Install Roles) Location of Works: South West London The Company: Highly successful security company with years of industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional Security Engineer. As a Security Engineer … control and CCTV Systems Troubleshooting and fixing faults with the Access control and CCTV Systems Maintaining correct and accurate documentation for onsite records Excellent customer service Working independently or in a team Working to high British Standards As a Security Engineer your knowledge and experience will be … and Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Security Service Engineer/Install Engineer/Service Engineer/Access Control/CCTV Systems/Fire & Security/Intruder Alarms/Fire Alarms More ❯

to our omnichannel retention strategy. You will work closely with our internal teams and technical support agencies on projects and integrations relating to our Customer Data and Experience Platform, Bloomreach to co-ordinate across departments where CRM use cases require Omnichannel solutions and/or data mapping between systems. … on improvements and ROI of potential integrations and any new Bloomreach functionality. Map out data flows and structure, events, attributes and imports to enrich customer data and enable targeted use cases Work with our development agencies and internal content & design teams on the upkeep and optimisation of CRM touchpoints … case projects to internal teams and external development partners, writing scopes with clear aims and objectives and a focus on creating smooth and engaging customer journeys and personalised experiences Manage, plan & prioritise technical task backlog into CRM roadmap and development tracker, feeding back on any blockers or resource clashes More ❯

important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software … and escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customer service to your customers, ensuring that they feel happy and … problem-solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment 'Bromcom is an Equal opportunities Employer More ❯

lookout for a seasoned 2nd Line Network Technician to join their lively support team. This person will be vital in upholding their top-notch customer service by tackling and sorting out day-to-day network issues within a bustling, team-oriented setting. The ideal candidate will have excellent … Troubleshooting complex network issues. Configuring and implementing network devices. Managing server OS patching and firmware upgrades. Contributing to technical projects and documentation. Delivering exceptional customer service. Essential Skills: Minimum 2 years' experience in network support. Strong knowledge of Networks, Firewalls, and Switches. CCNA-level understanding of network architecture (or … SSLVPN, QoS, DNS, DHCP, IPv4, and IPv6. Experience with Azure, Windows Server, and Linux distributions. Experience with RMM tooling and SNMP. Occasional travel to customer premises is required. If you've got the skills and experience to shine in this role, apply now More ❯

lookout for a seasoned 2nd Line Network Technician to join their lively support team. This person will be vital in upholding their top-notch customer service by tackling and sorting out day-to-day network issues within a bustling, team-oriented setting. The ideal candidate will have excellent … Troubleshooting complex network issues. Configuring and implementing network devices. Managing server OS patching and firmware upgrades. Contributing to technical projects and documentation. Delivering exceptional customer service. Essential Skills: Minimum 2 years' experience in network support. Strong knowledge of Networks, Firewalls, and Switches. CCNA-level understanding of network architecture (or … SSLVPN, QoS, DNS, DHCP, IPv4, and IPv6. Experience with Azure, Windows Server, and Linux distributions. Experience with RMM tooling and SNMP. Occasional travel to customer premises is required. If you've got the skills and experience to shine in this role, apply now More ❯

one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers …/test-taking candidates. Comply with all exam testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor/invigilate candidates while they are completing their exam/test. Troubleshoot with internal More ❯

years, 5 to 7 years, 7 to 10 years Central City Post date: 02 May 2025 Close date: 16 May :59 Expertise: Call Centre, Customer Service Work Type: Permanent, Full-time Where it's possible to love what you do. More ❯

Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end-users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self … service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support, field sales, and end-users. This will include lite touch as well as more complex articles. Translate … Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. Detail-oriented and able to meet deadlines independently Experience in customer support, field sales, IT, or technical documentation. Previous contract or project-based writing experience. What we offer you Basic salary up to More ❯

and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defense & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and … think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will More ❯

like TalkTalk and BT. - You will be given full and continuous training in this role, and support throughout your working day by a dedicated service centre. - You will undertake shifts on a Rotational basis with the option of flexible working - This is a field based position - you will be … driving from one job to the next, while maintaining a high level of customer service. Key Requirements of Telecoms Engineer: - Full UK driver's license with no more than 6 points and have held this for at least two years (essential) - You must have an interest in IT, broadband … telephone, and digital TV technology. - You will be Friendly, Customer focussed and desire to resolve customers Issues. Why Choose a Telecoms engineer career? - Benefit from the support and resources of a leading telecommunications company. - Make a difference every day as you enhance connectivity and improve digital experiences for customers More ❯

to Customers from initial contact through to the end of the contract terms. The following key responsibilities and duties will apply, depending on which Customer Services team you are working in. Key Responsibilities & Duties Collation and dispatch of correspondence Open and distribute customer correspondence to Customer Services … for outstanding information or requirements Setting up new, amend and cancel direct debits Deal with batching cheque payments and reconciliation Processing payments to the customer Filing, scanning and destruction of paper records Experience: Good organisation skills Strong attention to detail Enthusiastic and adaptable Reliable and enjoys working in a More ❯

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard … . Collaborate seamlessly within the eCommerce function; with design, UX and digital marketing colleagues. Establish & maintain key stakeholder relationships with, but not limited to; Customer Services, Commercial, Supply Chain and relevant Supplier team. Here's what's in it for you 33 days holiday rising to 38 days with … length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in More ❯