16 of 16 Customer Engagement Jobs in South Wales

About the Role: We are looking for an experienced and detail-oriented Business Analyst to support the delivery of customer engagement and communications initiatives got one of our leading financial clients. This role will work closely with business stakeholders to define and document use cases that guide our … technical delivery teams, ensuring accurate and timely implementation across key customer-facing platforms. Our current focus is on enhancing integration with a self-service platform for customers, and our newly relaunched mobile app for retail users. As these digital channels continue to evolve, your input will be essential to … capturing business requirements and translating them into clear, actionable documentation. Key Responsibilities: Engage with business stakeholders to identify and shape communications and customer engagement use cases. Produce high-quality documentation for each use case, including: Audience definition KPI and success metric identification Data requirements (including inclusion and suppression More ❯

About the Role: We are looking for an experienced and detail-oriented Business Analyst to support the delivery of customer engagement and communications initiatives got one of our leading financial clients. This role will work closely with business stakeholders to define and document use cases that guide our … technical delivery teams, ensuring accurate and timely implementation across key customer-facing platforms. Our current focus is on enhancing integration with a self-service platform for customers, and our newly relaunched mobile app for retail users. As these digital channels continue to evolve, your input will be essential to … capturing business requirements and translating them into clear, actionable documentation. Key Responsibilities: Engage with business stakeholders to identify and shape communications and customer engagement use cases. Produce high-quality documentation for each use case, including: Audience definition KPI and success metric identification Data requirements (including inclusion and suppression More ❯

About the Role: We are looking for an experienced and detail-oriented Business Analyst to support the delivery of customer engagement and communications initiatives got one of our leading financial clients. This role will work closely with business stakeholders to define and document use cases that guide our … technical delivery teams, ensuring accurate and timely implementation across key customer-facing platforms. Our current focus is on enhancing integration with a self-service platform for customers, and our newly relaunched mobile app for retail users. As these digital channels continue to evolve, your input will be essential to … capturing business requirements and translating them into clear, actionable documentation. Key Responsibilities: Engage with business stakeholders to identify and shape communications and customer engagement use cases. Produce high-quality documentation for each use case, including: Audience definition KPI and success metric identification Data requirements (including inclusion and suppression More ❯

SQL , Python , and Power BI for data analysis and reporting. Document and improve business processes through mapping and optimisation strategies. Support integration with D365 Customer Engagement and Project Operations . Stay current with Power Platform capabilities and emerging technology trends. Required Skills & Qualifications Hands-on experience with Dynamics … Proficiency in SQL , Python , and Power BI for data management and reporting. Analytical mindset with a proactive approach to problem-solving. Familiarity with D365 Customer Engagement and Project Operations . Experience with Power Platform tools (Power Apps, Power Automate, etc.). Background in business analysis , including process mapping More ❯

SQL , Python , and Power BI for data analysis and reporting. Document and improve business processes through mapping and optimisation strategies. Support integration with D365 Customer Engagement and Project Operations . Stay current with Power Platform capabilities and emerging technology trends. Required Skills & Qualifications Hands-on experience with Dynamics … Proficiency in SQL , Python , and Power BI for data management and reporting. Analytical mindset with a proactive approach to problem-solving. Familiarity with D365 Customer Engagement and Project Operations . Experience with Power Platform tools (Power Apps, Power Automate, etc.). Background in business analysis , including process mapping More ❯

SQL , Python , and Power BI for data analysis and reporting. Document and improve business processes through mapping and optimisation strategies. Support integration with D365 Customer Engagement and Project Operations . Stay current with Power Platform capabilities and emerging technology trends. Required Skills & Qualifications Hands-on experience with Dynamics … Proficiency in SQL , Python , and Power BI for data management and reporting. Analytical mindset with a proactive approach to problem-solving. Familiarity with D365 Customer Engagement and Project Operations . Experience with Power Platform tools (Power Apps, Power Automate, etc.). Background in business analysis , including process mapping More ❯

Vacancy Description Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to Level 3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and … ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Key Details Vacancy Title L3 IT Technical Field Engineer Apprentice Employer Description At Hewlett Packard Enterprise (HPE … we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE's offerings, and we're excited to welcome passionate apprentices to our two-year apprenticeship programme. Vacancy Location Trowbridge (mobile role) BA14 6FP Wage Frequency Custom Number More ❯

data warehouses. Experience working with Azure Synapse Analytics, Azure SQL DB, or similar cloud-based platforms. Microsoft Dynamics 365 (Desirable): Familiarity with Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) data structures. Experience with Dataverse, OData, or direct integrations with Dynamics 365 APIs. Soft Skills: Strong More ❯

data warehouses. Experience working with Azure Synapse Analytics, Azure SQL DB, or similar cloud-based platforms. Microsoft Dynamics 365 (Desirable): Familiarity with Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) data structures. Experience with Dataverse, OData, or direct integrations with Dynamics 365 APIs. Soft Skills: Strong More ❯

data warehouses. Experience working with Azure Synapse Analytics, Azure SQL DB, or similar cloud-based platforms. Microsoft Dynamics 365 (Desirable): Familiarity with Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) data structures. Experience with Dataverse, OData, or direct integrations with Dynamics 365 APIs. Soft Skills: Strong More ❯

data warehouses. Experience working with Azure Synapse Analytics, Azure SQL DB, or similar cloud-based platforms. Microsoft Dynamics 365 (Desirable): Familiarity with Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) data structures. Experience with Dataverse, OData, or direct integrations with Dynamics 365 APIs. Soft Skills: Strong More ❯

We are seeking a strategic, creative, and data-driven Head of Marketing to lead our marketing function and drive brand awareness, lead generation, and customer engagement across all channels. This role is pivotal in supporting our ambitious growth plans by aligning marketing strategies with business objectives and ensuring More ❯

part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product life … Why Apply? Join a purpose-led organisation making global impact in education Work across a suite of digital products that improve internal operations and customer success Hybrid working - only one day per week in the Cardiff office (or 2 days every fortnight) Help shape and grow a newly established … experience we are looking for: Hands-on experience using CRM as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways More ❯

part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product … Why Apply? Join a purpose-led organisation making global impact in education Work across a suite of digital products that improve internal operations and customer success Hybrid working - only one day per week in the Cardiff office (or 2 days every fortnight) Help shape and grow a newly established … on experience using Salesforce as the core product platform (other CRM experience could also be applicable) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways More ❯

tech company. Responsibilities Develop and execute the sales strategy across priority markets Generate and convert a strong pipeline of prospects and opportunities Lead on customer engagement, product demos, and contract negotiation Build and lead a small sales team in line with growth targets Collaborate with marketing and leadership More ❯

agreed parameters and timeline Work package management, task allocation, progress tracking, reporting, bid estimation and supplier management Work closely with stakeholders internally, externally through customer engagement and 3rd party suppliers Experience & Knowledge Previous project management experience of integrated software systems Demonstrable experience of engaging stakeholder and client management More ❯