2 of 2 Incident Management Jobs in South Wales

integrations and monitoring tools Maintain architectural documentation, standards and minimum service expectations Oversee capacity and performance planning to ensure scalability and resilience File Dynamics Management Act as the primary technical owner for File Dynamics, ensuring platform meets service levels, roadmap commitments and compliance standards Maintain strong supplier governance including … performance reviews, audit readiness and issue remediation Manage integration touchpoints, platform configuration and change cycles Infrastructure, Security & Vulnerability Management Ensure technology infrastructure is stable, secure, patched and compliant Lead vulnerability management processes with InfoSec and suppliers Oversee monitoring and alerting frameworks for early detection and response Ensure adherence ...

Programme Manager to ensure release readiness Identify, manage and mitigate risks and resolve issues regarding release quality and schedule and escalate as required Release incident management; coordinating defect impact analysis, identifying the affected client(s) and arranging maintenance releases as required Produce and update the sprint and release … effectiveness and productivity, looking for both major and minor improvement ideas Understand client release and deployment processes and identify improvement opportunities Evolve the release management processes to support our transition to a modular agile release process Deputise for the Development Programme Manager when required Who we are looking ...