12 of 12 Microsoft 365 Jobs in South Wales

join their Cardiff-based support team. This role will see you providing 1st line technical support to users across a global business, supporting Microsoft 365 environments, troubleshooting hardware and software issues, and ensuring excellent customer service across the IT function. You'll be joining a collaborative … further. Key Responsibilities Provide 1st line IT support via phone, email and face-to-face Log and manage incidents through the ticketing system Support Microsoft 365 applications and company hardware/software Escalate complex issues where required Support new starter onboarding and inductions Work within agreed SLAs ...

complex issues from 1st and 2nd line teams, and driving them through to resolution. This is a hands-on role requiring strong experience across Microsoft technologies, virtualisation, and networking, with a focus on maintaining stability and supporting ongoing improvements. Key Responsibilities Act as the main escalation point for complex … line teams through to resolution Troubleshoot and resolve high-priority/business-critical incidents Support and maintain Windows Server environments Administer Microsoft 365 (Exchange Online, SharePoint, Teams) Manage Hyper-V environments Provide support across Linux systems where required Support network infrastructure, including switching and firewalls Work with ...

right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading … Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing ...

fast-paced environment. The Role As the first point of contact for IT-related issues, you will provide first-line support across hardware, software, Microsoft 365, and basic networking. You’ll be responsible for logging and managing incidents, supporting users across the business, and assisting with onboarding … setup, and account administration. Key Responsibilities Provide first-line IT support via phone, email, and ticketing systems. Troubleshoot hardware, software, and connectivity issues. Support Microsoft 365 applications including Outlook and Teams. Configure laptops, desktops, printers, and mobile devices. Assist with user onboarding/offboarding and access management. ...

decision makers. Complete regular technology reviews with customers. Identify opportunities to sell additional products and services. Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print. Lead contract renewal and commercial discussions. Support customers with service … within an MSP, IT, telecoms, communications, or managed services environment. Proven experience growing customer accounts and achieving sales targets. Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions. Confident speaking with business owners, directors, and senior decision makers. Strong commercial ...

maintain end-user guides and knowledge-base articles. Systems, Devices & Infrastructure Support • Prepare, configure, and deploy laptops, desktops, printers, mobile devices, and peripherals. • Support Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive. • Assist with network troubleshooting (WiFi issues, basic connectivity checks). • Maintain and update asset inventory … looking for Essential • Experience in a similar IT support/helpdesk or service-desk environment. • Strong knowledge of Windows operating systems and Microsoft 365. • Basic understanding of networks, user administration, and hardware troubleshooting. • Excellent communication and customer-service skills. • Ability to prioritise tasks in a fast-paced environment. Desirable ...

within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency … networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal ...

design Engage with customers to understand requirements, challenges and technical environments Design infrastructure and cloud-based solutions across areas such as virtualisation, networking and Microsoft technologies Support the creation of proposals, tenders (RFP/RFI/RFQ) and technical documentation Deliver presentations, workshops and technical discussions with customers Work … engineer, cloud engineer, technical consultant) Experience or exposure to customer-facing work, technical design or presales support Knowledge of technologies such as Microsoft (M365/Azure), virtualisation (VMware/Hyper-V), networking or data centre environments Strong communication skills with the ability to explain technical concepts clearly Commercial awareness ...

focused approach under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Join a respected MSP with a strong growth trajectory Supportive leadership ...

What We're Looking For Essential Experience Strong background in desktop and end-user IT support Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls Experience working with managed service providers and confidence dealing with external suppliers. Exposure to data migration, consolidation or data-related … able to commute to an office in Cardiff on a weekly basis. Keywords: IT/Data/Cardiff/M365/Windows/Interim/Contract/Outside IR35 Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer ...

What We're Looking For Essential Experience Strong background in desktop and end-user IT support Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls Experience working with managed service providers and confidence dealing with external suppliers. Exposure to data migration, consolidation or data-related … able to commute to an office in Cardiff on a weekly basis. Keywords: IT/Data/Cardiff/M365/Windows/Interim/Contract/Outside IR35 Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer ...

Services teams delivering network, server and end user computing services Security and Compliance About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there … remedies to prevent future incidents. Practical experience of customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Office 365 and associated hardware and software. Proficient knowledge and understanding of end user computing and IT infrastructure and practical experiencing supporting an IT environment. Experience ...