4 of 4 Microsoft 365 Jobs in South Wales

security teams to maintain smooth day-to-day operations. Key Responsibilities Deliver first-line IT support via phone, email, self-service portal and Microsoft Teams Log, manage and resolve incidents and service requests through an ITSM system Troubleshoot hardware, software and access-related issues Support Microsoft 365 … applications and Windows 11 environments Configure and maintain laptops, mobile devices and peripherals Create and manage user accounts and permissions (Active Directory/M365) Escalate complex incidents to specialist IT teams where required Maintain accurate ticket documentation and update knowledge articles Promote IT security best practice and support users with ...

support role, ideally within a managed service provider or multi-client environment. Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup ...

security awareness, and accurate documentation. What you'll need to succeed Experience providing 1st line/service desk/helpdesk support Confident troubleshooting Windows, Microsoft 365, networking basics, and device issues Experience with Active Directory or other user account administration tools Awareness of IT security best practice ...

over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables … Emergency Services or able to demonstrate system experience and knowledge gained from within a similar role. Computer literate with practical knowledge of Microsoft O365 products such as Outlook, Excel, PowerApps etc. Desirable Knowledge of management information systems and/or rostering systems Gwybodaeth am blatfform Microsoft Power ...