21 of 21 Microsoft 365 Jobs in South Wales

looking for an experienced Modern Workplace specialist to join us as a Technical Design Architect In this role, you will define and lead the strategy for modern work solutions, Microsoft services and supporting technologies. Developing a clear working process for all Modern Work solutions, with Marketing, Sales and the Support Services Divisions and to establish technology, architectures and vendor … transformation initiatives, and emerging technology trends for all Modern Work solutions. Our TDA will define concise Go to Market solutions across the Modern Work services, whilst clarifying a concise Microsoft strategy and assisting in the development and evolution of a robust vendor relationship with Microsoft and the supporting partners. This is a customer facing role with travel to … to travel to ARO offices and customers and have your own transport. What you'll do Establish and enforce standards, reference architectures, and design patterns for Modern Work and Microsoft Solutions in accordance with industry and company best practices. Provide technological ownership of functional solutions and direction for training adoption and development across the sales teams and wider ARO More ❯

Service Desk Engineers to support their external clients but you won t stay as 1st/2nd Line Service Desk Engineers for long. You ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You ll be mentored, trained, and guided into Cloud roles this is the springboard. What you ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries you ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we re looking for: 1st Line support experience More ❯

Service Desk Engineers to support their external clients — but you won’t stay as 1st/2nd Line Service Desk Engineers for long. You’ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You’ll be mentored, trained, and guided into Cloud roles – this is the springboard. What you’ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries – you’ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we’re looking for: 1st Line support experience More ❯

to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices, and servers. Administer Microsoft 365, Azure, and Active Directory/Entra ID environments. Perform … years experience in a 2nd/3rd line support, infrastructure, or systems engineering role. Strong knowledge of Windows Server and desktop environments. Good working knowledge of Linux operating systems. Microsoft 365 and Azure administration experience. Strong experience with Active Directory, Entra/AAD, DNS, DHCP, and Group Policy. Hands-on experience with networking fundamentals (TCP/IP More ❯

An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge … of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice Understanding the importance of Identity Threat Management Experience or understanding of SentinelOne MDR Experience in using third party SOC provision Experience or understanding of Mimecast Knowledge of IT service management (ITSM … Problem-solving skills and the ability to work well with all levels of the business Good knowledge of internet security and data privacy principles Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and More ❯

An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.). A good knowledge … of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice Understanding the importance of Identity Threat Management Experience or understanding of SentinelOne MDR Experience in using third party SOC provision Experience or understanding of Mimecast Knowledge of IT service management (ITSM … Problem-solving skills and the ability to work well with all levels of the business Good knowledge of internet security and data privacy principles Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and More ❯

line support to IT colleagues and the wider business Technical Skills: - SIEM and SOAR platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, have strong experience in More ❯

3rd-line support to IT colleagues and the wider businessTechnical Skills:- SIEM and SOAR platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a More ❯

Job summary The post holder will take a lead role in designing, building and implementing AI-driven solutions using Microsoft Copilot Studio to enhance service delivery, support decision-making, and drive organisational objectives. The role will build agents and solutions to automate tasks, interact with users, and integrate with enterprise systems like Microsoft 365, SharePoint, Dataverse … implement AI-driven agents using Copilot Studio to automate Build and optimise Power Automate flows across departments, integrating with business systems via APIs Design and develop AI agents using Microsoft Copilot Studio (formerly Power Virtual Agents). Build and configure topics, triggers, and dialogues to support natural language interactions. Collaborate with business stakeholders to gather requirements and translate them More ❯

ServiceNow) and interpreting data from ticketing/reporting platforms. Budget management and resource planning experience, including rota development and capacity forecasting. Strong technical literacy across common service desk technologies (Microsoft 365, remote desktop tools, networking basics, endpoint support). Ability to lead process improvement and continuous service optimisation initiatives. Experience working under compliance standards (e.g. ISO More ❯

operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications, experience with Azure and M365, ITIL-aligned environments. What you'll get in return In return, you will enjoy remote working, holidays starting at 28 days per annum plus bank holidays, with an increase of More ❯

operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications, experience with Azure and M365, ITIL-aligned environments. What you'll get in return In return, you will enjoy remote working, holidays starting at 28 days per annum plus bank holidays, with an increase of More ❯

a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use More ❯

a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication with users Use More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

friendly communication to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows More ❯

an information related role Intermediate knowledge of relational databases Experience of manipulating, querying, analysing and presenting data using Excel Experience of supporting projects Experience of using Microsoft Office 365 and Teams and remote working Values Essential Self-motivated, with the ability to work on own initiative Able to work as part of a team or independently with More ❯

apply. We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery please apply now for more details. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID … through patching and policies. Report on endpoint coverage and daily compliance checks. Automation & Scripting Push automation using PowerShell. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯

Strong Power BI experience (within a finance setting is essential) Ability to integrate varied data sources to create effective data models Advanced Excel and strong Microsoft/Office 365 skills Confident, customer-facing communicator able to engage with stakeholders autonomously Nice to Have (Not Essential) Experience with wider Microsoft BI tools: SSRS, SSIS, SSAS Data warehouse More ❯

Strong Power BI experience (within a finance setting is essential) Ability to integrate varied data sources to create effective data models Advanced Excel and strong Microsoft/Office 365 skills Confident, customer-facing communicator able to engage with stakeholders autonomously Nice to Have (Not Essential) Experience with wider Microsoft BI tools: SSRS, SSIS, SSAS Data warehouse More ❯

Strong Power BI experience (within a finance setting is essential) Ability to integrate varied data sources to create effective data models Advanced Excel and strong Microsoft/Office 365 skills Confident, customer-facing communicator able to engage with stakeholders autonomously Nice to Have (Not Essential) Experience with wider Microsoft BI tools: SSRS, SSIS, SSAS Data warehouse More ❯