with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
City, Cardiff, United Kingdom Hybrid/Remote Options
Focus Resourcing
initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high standards for customer service. Oversee smooth onboarding and transition processes for new customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Focus Resourcing Group
initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high standards for customer service. Oversee smooth onboarding and transition processes for new customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL More ❯
be working on: We hire very technically agnostic so whilst we use the below technologies we do not expect prior knowledge, you will be fully supported in our organised onboarding to get up to speed in the below: Go to write our application code (there's an excellent interactive Go tutorial here) Cassandra for most persistent data storage Kafka for More ❯
St. Julians, Gwent, United Kingdom Hybrid/Remote Options
IT Human Resources
detection, and incident response Overseeing IT systems including identity management, device control, and network architecture Managing enterprise security infrastructure (SIEM, EDR, MDM, etc.) Supporting compliance, risk assessments, and vendor onboarding Advising senior leadership on posture, risk, and investment priorities What You Bring 5+ years in IT leadership, cyber security, or technical operations Solid understanding of cloud ecosystems, SaaS platforms, and More ❯
Caldicot, Monmouthshire, Wales, United Kingdom Hybrid/Remote Options
Rise Technical Recruitment Limited
emails, providing professional customer support Coordinate with internal teams across sales, service, and operations Maintain accurate documentation and contribute to achieving aftermarket revenue targets Office-based in Caldicot during onboarding; hybrid working available once trained The Person: Experienced Sales Administrator with strong administrative accuracy and communication skills SAP experience is essential (quotation, order processing, pricing, or similar) Proficient with Microsoft More ❯
systems and processes as we grow. Continually raising the standard of research through timely feedback, and improved processes and rituals. Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them. Making sure the team has an active presence in the external community and is appealing to a diverse set of hiring prospects. Your day-to-day: Work More ❯
depending on the role). Final Shortlist and Verification: Reference and background checks are completed. Offer and Contracting: Successful candidates receive formal offers and contract documents. Pre-boarding and Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group. More ❯
/high-integrity experience (e.g. DO-178C, ISO 26262, IEC 61508 ). FPGA or other low-level hardware programming exposure. CI/CD and automated test familiarity. Working arrangement ?? Onboarding: Expect to be on-site 4 days/week for the first 2-3 months to immerse in the lab, hardware, and product context. Thereafter: Hybrid pattern of 3 days More ❯
This isn't your typical "customer service" role. You'll be the voice of Sidekick for our customers - guiding them through onboarding, funding, transfers, and everyday account queries with clarity, care, and confidence. But you'll go beyond answering tickets. You'll help shape how Sidekick feels for every customer - working closely with our product, engineering, and compliance teams to … term career in fintech and wealth management. What You'll Do Day-to-day, you'll: Support customers via live chat, email, and phone using Intercom. Guide customers through onboarding, funding, withdrawals, and portfolio basics. Manage tickets across multiple queues, owning each issue from start to finish. Provide clear, plain-English responses that build trust and confidence. Partner with Product More ❯