6 of 6 Problem Management Jobs in South Wales

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

Hays are supporting a national organisation in Swansea to recruit a new IT service management role. This is a permanent position paying up to £50,000pa and hybrid working typically 3 days per week in Swansea. In the role, you will own and drive end-to-end problem management and service stability by identifying trends, leading root cause analysis, and implementing permanent fixes with internal teams and suppliers. You will ensure effective post-incident reviews, maintain a knowledge base, and manage the full IT asset life cycle with a focus on optimisation, cost control, and compliance. ...

both Pathology/Radiology both internal and external partners. Minestrone - Electronic Patient Record (EPR) System, e-CareLogic Electronic Patient record (EPR) System BedView Bed Management System Oceano ED Application Symphony ED Application Windip Electronic document server and scanning service, EPRO/TPRO Digital Dictation system and Video Consultation Plexus … Degree in IT or business-related subject or equivalent relevant experience. ITIL Foundation. Knowledge of business process documentation techniques. Experience Essential Application incident and problem management skills. Understanding of NHS data standards and NHS data items. Understanding of equality and diversity issues and how this affects patients, visitors ...

encourage a great work-life balance. Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services. … security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers ...